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Webex Events (formerly Socio) vs. Zoho Backstage

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Webex Events (formerly Socio)

    Score8.5 out of 10
    N/AWebex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.N/A

    Zoho Backstage

    Score8.4 out of 10
    N/AZoho Backstage is end-to-end event management software that enables event professionals to plan and run in-person, virtual, and hybrid event experiences from beginning to end. This software is part of the Zoho Suite.

    $99

    per month

    Pricing
    Webex Events (formerly Socio)Zoho Backstage
    Editions & Modules
    No answers on this topic
    Professional
    $119
    per month
    Enterprise
    $249
    per month
    Ultimate
    $349
    per month
    Offerings
    Pricing Offerings
    Webex Events (formerly Socio)Zoho Backstage
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Webex Events (formerly Socio)Zoho Backstage
    Considered Both Products
    Cisco
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    63 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    60 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    64 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    56 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    58 Answers
    No answers on this topic
    Features
    Webex Events (formerly Socio)Zoho Backstage
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Webex Events (formerly Socio) and Zoho Backstage
    Feature
    Webex Events (formerly Socio)
    8.4
    10 Ratings
    1% above category average
    Zoho Backstage
    -
    Ratings
    Responsive Design for Web Access8.210 Ratings00 Ratings
    Mobile Application8.510 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.310 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Webex Events (formerly Socio) and Zoho Backstage
    Feature
    Webex Events (formerly Socio)
    9.3
    9 Ratings
    8% above category average
    Zoho Backstage
    -
    Ratings
    Calendar integration10.01 Ratings00 Ratings
    Meeting initiation10.01 Ratings00 Ratings
    Integrates with social media10.01 Ratings00 Ratings
    Record meetings / events8.18 Ratings00 Ratings
    Slideshows9.01 Ratings00 Ratings
    Event registration8.87 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Webex Events (formerly Socio) and Zoho Backstage
    Feature
    Webex Events (formerly Socio)
    7.6
    8 Ratings
    8% below category average
    Zoho Backstage
    -
    Ratings
    Live chat7.58 Ratings00 Ratings
    Audience polling7.77 Ratings00 Ratings
    Q&A7.58 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Webex Events (formerly Socio) and Zoho Backstage
    Feature
    Webex Events (formerly Socio)
    8.4
    7 Ratings
    1% above category average
    Zoho Backstage
    -
    Ratings
    User authentication8.47 Ratings00 Ratings
    Participant roles & permissions8.57 Ratings00 Ratings
    Confidential attendee list8.57 Ratings00 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Webex Events (formerly Socio) and Zoho Backstage
    Feature
    Webex Events (formerly Socio)
    8.5
    8 Ratings
    0% above category average
    Zoho Backstage
    -
    Ratings
    Branding options8.27 Ratings00 Ratings
    Attendee list export8.88 Ratings00 Ratings
    Virtual Event
    Comparison of Virtual Event features of Webex Events (formerly Socio) and Zoho Backstage
    Feature
    Webex Events (formerly Socio)
    7.8
    9 Ratings
    6% below category average
    Zoho Backstage
    -
    Ratings
    Registration, RSVP, and ticketing7.96 Ratings00 Ratings
    Email marketing10.01 Ratings00 Ratings
    Livestreaming7.48 Ratings00 Ratings
    Audience engagement7.69 Ratings00 Ratings
    Event recording8.08 Ratings00 Ratings
    Virtual booths6.27 Ratings00 Ratings
    Networking7.38 Ratings00 Ratings
    Event analytics8.18 Ratings00 Ratings
    User Ratings
    Webex Events (formerly Socio)Zoho Backstage
    Likelihood to Recommend
    8.8
    (60 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Webex Events (formerly Socio)Zoho Backstage
    Likelihood to Recommend
    Cisco
    No answers on this topic
    Zoho
    No answers on this topic
    Pros
    Cisco
    • It has quite a few optional and customizable features that can be utilized.
    • It's easy to integrate your existing tools like Zoom, YouTube, Vimeo, and streaming services.
    • It's flexible in the way that you upload content in that you can enter things one at a time on the website, or use a spreadsheet to upload a larger amount of content.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Cons
    Cisco
    No answers on this topic
    Zoho
    No answers on this topic
    Likelihood to Renew
    Cisco
    Of course something could happen to our orgs ability to put on a conference or Socio could fundamentally change their product or their customer service - but barring any magor shift there is nothing that is even close to competing for our attention here.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Usability
    Cisco
    Some Android users could not get the app to work, so they had to use the web-based version of our conference guide. Most functionality was still there, but they could not pull up the QR code, which impeded the registration process. The presence of the log in with Apple ID button caused issues because most work emails were not attached to Apple ID, which caused access issues.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    Cisco
    Socio (now WebexEvents) is one of two products I use that gets customer service right. Not only can you get an answer from an actual person quickly during business hours - but if you are asking after hours, you know the response will be waiting for you in the morning. Not only are they fast, but they are also smart about their products and customers. There is very little back and forth trying to explain the problem I am having, or the new way I am trying to use their product, that may even be novel for them.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Cisco
    We have used multiple virtual event platforms in the past, as well as trialed several. We ultimately decided on Webex due to the aesthetics of the website, the incredibly easy build-out process, the 24/5 support, the user-friendly front-end interface, the multiple ways to monetize sponsorships, and ultimately... the price. The value for what you get is incredible compared to other platforms.
    Read full review
    Zoho
    No answers on this topic
    Return on Investment
    Cisco
    • By Webex Events (formerly Socio) supporting virtual events, a lot of resources are saved and chances of physical interruptions eliminated.
    • The virtual events supported by Webex Events (formerly Socio) accommodates a multitude or huge audience, which makes the company known globally.
    • The live streaming of the conducted event ensure a wide coverage and minimal resources are required.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    ScreenShots

    Webex Events (formerly Socio) Screenshots

    Screenshot of the Webex Events (formerly Socio) Video Room: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.Screenshot of the Webex Events (formerly Socio) Data Dashboard: From high-level attendee engagement analytics to drill down sponsor ROI metrics, Socio’s Data Dashboard offers insights to see what’s working (and what’s not) in real-time.Screenshot of the Webex Events (formerly Socio)  Lead Retrieval feature: So sponsors and exhibitors can capture leads with enriched data by scanning attendees’ QR codes and exporting them straight to their CRMs.