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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Webex App

    Score8.3 out of 10
    N/AThe Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

    $0

    user/month

    Zoho Connect

    Score8.8 out of 10
    N/AZoho Connect is a team collaboration software that helps teams ideate, discuss, and work together, from any place, on any device. It provides tools supporting group or team communication, file sharing, and task management.N/A
    Pricing
    Webex AppZoho Connect
    Editions & Modules
    Basic Plan
    $0.00
    user/month
    Meet Plan
    $13.50
    user/month
    Meet + Call Plan
    $25.00
    user/month
    Enterprise Plan
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    Webex AppZoho Connect
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Webex AppZoho Connect
    Considered Both Products
    Cisco
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    549 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    478 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    554 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    348 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    408 Answers
    No answers on this topic
    Features
    Webex AppZoho Connect
    Project Management
    Comparison of Project Management features of Webex App and Zoho Connect
    Feature
    Webex App
    6.9
    571 Ratings
    11% below category average
    Zoho Connect
    -
    Ratings
    Task Management7.3321 Ratings00 Ratings
    Gantt Charts7.9150 Ratings00 Ratings
    Scheduling8.0444 Ratings00 Ratings
    Workflow Automation5.3214 Ratings00 Ratings
    Mobile Access8.0536 Ratings00 Ratings
    Search6.4452 Ratings00 Ratings
    Visual planning tools5.4240 Ratings00 Ratings
    Communication
    Comparison of Communication features of Webex App and Zoho Connect
    Feature
    Webex App
    7.7
    614 Ratings
    3% below category average
    Zoho Connect
    -
    Ratings
    Chat8.5604 Ratings00 Ratings
    Notifications8.6594 Ratings00 Ratings
    Discussions8.9547 Ratings00 Ratings
    Surveys6.4298 Ratings00 Ratings
    Internal knowledgebase6.9270 Ratings00 Ratings
    Integrates with GoToMeeting10.0151 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts2.0175 Ratings00 Ratings
    Integrates with Outlook10.0382 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Webex App and Zoho Connect
    Feature
    Webex App
    7.4
    528 Ratings
    6% below category average
    Zoho Connect
    -
    Ratings
    Versioning8.0313 Ratings00 Ratings
    Video files7.4455 Ratings00 Ratings
    Audio files8.3456 Ratings00 Ratings
    Document collaboration8.0427 Ratings00 Ratings
    Access control8.8332 Ratings00 Ratings
    Advanced security features9.0340 Ratings00 Ratings
    Integrates with Google Drive1.1169 Ratings00 Ratings
    Device sync8.7311 Ratings00 Ratings
    User Ratings
    Webex AppZoho Connect
    Likelihood to Recommend
    9.0
    (681 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    9.0
    (30 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (392 ratings)
    -
    (0 ratings)
    Availability
    8.0
    (10 ratings)
    -
    (0 ratings)
    Performance
    9.9
    (10 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (395 ratings)
    -
    (0 ratings)
    In-Person Training
    8.2
    (3 ratings)
    -
    (0 ratings)
    Online Training
    8.5
    (6 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.0
    (13 ratings)
    -
    (0 ratings)
    Configurability
    6.5
    (12 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (9 ratings)
    -
    (0 ratings)
    Product Scalability
    7.1
    (9 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (8 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (9 ratings)
    -
    (0 ratings)
    User Testimonials
    Webex AppZoho Connect
    Likelihood to Recommend
    Cisco
    It can be useful for organizations which uses hybrid and work from home model. By using this application we can seamlessly connect with each and every person in the organization. Used to conduct meetings about progress of project and can be able to present our data to others by screensharing option.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Pros
    Cisco
    • The online meeting within the internal team using Webex App is always a good experience as it helps well in sharing screen, and any content for that matter.
    • It helps in arranging online interviews and it is also very good experience using the web version of Webex App.
    • It also helps in arranging online training sessions and webinars which generally involve huge number of participants generally over 200+ participants and Webex App handles it very well.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Cons
    Cisco
    • Compared to zoom, I think the user experience is not as good.
    • I am not familiar with more detailed options; maybe they are too hidden: how do I integrate Slido better?
    • Not a fan of a mobile app. Maybe needs some improvement.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Likelihood to Renew
    Cisco
    While Webex has strong adoption on the administrative side, the LTI tool for Webex is lacking some important support for teaching and learning. Therefore, faculty do not see much value in Webex and prefer to use other tools that are easier to access and more likely to benefit their students within the LMS. Webex has not been the easiest to work with for identifying pedagogical roadmap improvements, especially compared to competitors who work closely in the education space
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Usability
    Cisco
    Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Reliability and Availability
    Cisco
    I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Performance
    Cisco
    On standalone it works fine, it used to consume a considerable amount of system resources in the past, but with updates and upgrades, this has improved quite a lot. As far as integrations with other systems, we have not come across any critical issues with the app.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    Cisco
    Talking about Webex App technical support is talking about the quality because they are always attentive and willing to attend to our needs, and the response is immediate; every time we have needed help to solve a problem or find out a function, they have not responded quickly, Cisco has always been characterized by being efficient and deserving 10 points.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    In-Person Training
    Cisco
    I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
    Read full review
    Zoho
    No answers on this topic
    Online Training
    Cisco
    I would rate the online training 8/10. It provided clear and well-structured content, making it easy to understand the core features of Webex. However, I believe it could have been more interactive, with practical exercises or real-life scenarios to enhance user engagement. More advanced topics or troubleshooting guides could also be helpful for deeper learning.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Implementation Rating
    Cisco
    There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Cisco
    Microsoft Teams, while being built for more file sharing, completely misses the mark. I prefer Webex App which focuses on being a great chat tool, rather than trying to become something it is not. Slack is preferred over Webex App, but just barely, and it is only because Slack has a slightly more intuitive group discussion function.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Scalability
    Cisco
    Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Return on Investment
    Cisco
    • Comfort in switching multiple OS platforms, when there is similar UI design.
    • HD video quality and HD screen share, make up presentations look more professional and standardized.
    • Less call/meeting drops as seen in other platforms applications.
    • Builds a level of trust, when we connect on Cisco's application platform with customers who are having their whole communication infrastructure shifted to Cisco Webex App.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    ScreenShots