Infobip vs. Wcapi

Infobip

Infobip

9 Reviews and Ratings

Wcapi

Wcapi

0 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Infobip	Score 8.9 out of 10	N/A	Infobip headquartered in London offers a CPaaS designed to bridge IT and Telecoms, powering enterprises with omnichannel communication and user authentication options for a global user base.	N/A
Wcapi	Score 0.0 out of 10	Enterprise companies (1,001+ employees)	Wcapi is a platform for automated two-way conversations. Its features and integration support communicative interactions with the WhatsApp Cloud API. With scheduled messages and customizable text templates, Wcapi can be used to send personalized responses to customer inquiries. Experience heightened engagement and streamline WhatsApp marketing efforts within a secure environment. Wcapi aims to give the organizations that use it more convenient communication management.	$41.95 per year per user

Pricing

Infobip

Wcapi

Editions & Modules

No answers on this topic

Pro: $41.95
per year per user
starter: $53.93
per month per user
Enterprise: $77.91
per year per user

Offerings

Pricing Offerings
Infobip	Wcapi
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Required

Additional Details

—

—

More Pricing Information

Community Pulse
	Infobip	Wcapi

Best Alternatives
	Infobip	Wcapi
Small Businesses	Telegram Score 9.1 out of 10	LocaliQ Score 9.0 out of 10
Medium-sized Companies	Telegram Score 9.1 out of 10	LocaliQ Score 9.0 out of 10
Enterprises	Telegram Score 9.1 out of 10	Airship Score 8.5 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Infobip	Wcapi
Likelihood to Recommend	8.0 (0 ratings)	- (0 ratings)
Likelihood to Renew	8.0 (0 ratings)	- (0 ratings)
Usability	7.0 (0 ratings)	- (0 ratings)
Support Rating	9.0 (0 ratings)	- (0 ratings)
Implementation Rating	8.0 (0 ratings)	- (0 ratings)

User Testimonials
	Infobip	Wcapi
Likelihood to Recommend	OpenMarket is well suited to support enterprise SMS at scale, with a wholesale and flexible solution. Their provisioning team is great in terms of response time, and support for their products is deeply rooted in industry and technological understanding of SMS. OpenMarket would not be well suited for small companies just starting to test the waters with SMS in a low barrier way. Incentivized Verified User Anonymous Read full review	No answers on this topic
Pros	OpenMarket is very responsive and provides top-tier customer support. OpenMarket is able to support large scale campaigns, in a high throughput velocity. OpenMarket has industry knowledge to ensure shortcode programs are approved by the carriers in a timely manner. Incentivized Verified User Anonymous Read full review	No answers on this topic
Cons	OpenMarket does most things well. One thing they are missing is MMS capabilities on text enabled long numbers. The portal for entering shortcode program briefs is kind of clunky, it would be nice is account managers took the Word document and imported it into the tool for clients. Incentivized Verified User Anonymous Read full review	No answers on this topic
Likelihood to Renew	Best customer success team. Newer channels to reach customers are quickly worked upon and implemented faster. Transparency with billing Incentivized Manan Shah Lead - Campaigns Read full review	No answers on this topic
Usability	Infobip gradually introduces things sometimes which is difficult to implement Incentivized Manan Shah Lead - Campaigns Read full review	No answers on this topic
Support Rating	- always available to provide support - don't have to raise tickets which goes in constant loop of not getting answered Incentivized Manan Shah Lead - Campaigns Read full review	No answers on this topic
Implementation Rating	A strong roadmap involving key stakeholders can help move things faster. Be clear with volume commitments for delivery channels. Incentivized Manan Shah Lead - Campaigns Read full review	No answers on this topic
Alternatives Considered	As a top tier aggregator, OpenMarket requires contracts to utilize their services, whereas other SaaS providers allow users to signup and start sending within a shorter amount of time. The benefit of using OpenMarket is the relationship, and the SLAs in availability they maintain. Other aggregators offer equal levels of service, so there are other shops in town selling the same thing with the same reliability. Incentivized Verified User Anonymous Read full review	No answers on this topic
Return on Investment	OpenMarket has had a positive effect on our business in terms of providing a low-cost bulk SMS and MMS solution. We are able to provide enterprise level SMS services in a reliable and cost-effective way. Our business objective to have high availability, and connections with top tier aggregators is supported by our relationship with OpenMarket. Incentivized Verified User Anonymous Read full review	No answers on this topic
ScreenShots		Wcapi Screenshots