TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Wazzup

    N/AN/AWazzup is an online service that integrates all communications with clients into a CRM system, such as connecting WhatsApp, WhatsApp Business, Instagram, Telegram and other instant messengers to more than 20 different CRM systems, centralizing messages from customers. The service also sends automatic notifications about orders, payments, and deliveries, simplifying management tasks and enhancing customer service quality. Connecting Wazzup to CRM systems facilitates quicker responses, the…

    $20

    per month per user

    Zapier

    Score9.1 out of 10
    N/AThe Zapier Automation Platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.

    $29.99

    per month 750 tasks per month

    Pricing
    WazzupZapier
    Editions & Modules
    Start
    $20
    per month per user
    Pro
    $45
    per month per user
    Max
    $90
    per month per user
    Starter
    $29.99
    per month 750 tasks per month
    Professional
    $73.50
    per month 2k tasks per month
    Team
    $103.50
    per month 2k tasks per month
    Company
    Contact Sales
    Offerings
    Pricing Offerings
    WazzupZapier
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFor Wazzup services, prices vary based on preferred 1) package option and 2) payment frequency. Three package options are available: start, pro, or max. Payment frequency can be yearly, half-yearly, or monthly.33% discount for annual pricing.
    More Pricing Information
    Community Pulse
    WazzupZapier
    Considered Both Products
    Wazzup
    No answer on this topic
    Zapier
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    47 Answers
    Delivers good value for the price
    No answers on this topic
    92%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    48 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    43 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    46 Answers
    Features
    WazzupZapier
    Cloud Data Integration
    Comparison of Cloud Data Integration features of Wazzup and Zapier
    Feature
    Wazzup
    -
    Ratings
    Zapier
    8.6
    105 Ratings
    7% above category average
    Pre-built connectors00 Ratings9.2102 Ratings
    Connector modification00 Ratings7.990 Ratings
    Support for real-time and batch integration00 Ratings8.389 Ratings
    Data quality services00 Ratings8.770 Ratings
    Data security features00 Ratings9.269 Ratings
    Monitoring console00 Ratings8.278 Ratings
    User Ratings
    WazzupZapier
    Likelihood to Recommend
    -
    (0 ratings)
    9.4
    (110 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (9 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (10 ratings)
    User Testimonials
    WazzupZapier
    Likelihood to Recommend
    Wazzup
    No answers on this topic
    Zapier
    If you have processes that are now managed and controlled using a spreadsheet, Zapier will give you a lot more control over what is happening and will help you increase productivity by eliminating simple steps such as sending emails and sharing information with your colleagues. It frees time for very transactional activities.
    Incentivized
    Read full review
    Pros
    Wazzup
    No answers on this topic
    Zapier
    • Ease of use - multiple people in the organization can set up and run Zaps per their specific use cases without much training.
    • Connectivity - Zapier is able to connect to multiple applications we use on a regular basis.
    • Functionality - Zapier provides embedded functionality within the app itself (email, data conversion), but also appropriate triggers and actions for apps it connects to.
    • Versatile - Zapier can execute complicated and simple tasks and thus has many use cases.
    Incentivized
    Read full review
    Cons
    Wazzup
    No answers on this topic
    Zapier
    • Being able to turn off one leg of a Zap without having to delete it or turn the whole Zap off
    • Not all fields populate when using certain aspects of Salesforce, but that could be an SF issue
    • Communication when support is actually needed basically doesn't happen
    Incentivized
    Read full review
    Likelihood to Renew
    Wazzup
    No answers on this topic
    Zapier
    Zapier is now very much an integral part of our business and we could not operate without it!
    Incentivized
    Read full review
    Usability
    Wazzup
    No answers on this topic
    Zapier
    The interface is very user-friendly, and there are also many tools to help a brand-new user get started. For example, you can put your Zap idea into the AI bot, and it will basically build a shell of your Zap to get started on. The format for each step within a Zap is also very helpful (set up the connection/app, set up the fields/details, then test).
    Incentivized
    Read full review
    Support Rating
    Wazzup
    No answers on this topic
    Zapier
    Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.
    Incentivized
    Read full review
    Alternatives Considered
    Wazzup
    No answers on this topic
    Zapier
    We actually utilize both Integromat and Zapier at our company, for all the reasons detailed in this review. Though Zapier is excellent for simple client integrations, we often run into internal use cases that require complexity that Zapier cannot provide. Specifically working with API calls (not just webhooks), complex multi-step integrations with Routing/parsing/etc, and large volume integrations. Integromat is perfect for these use cases, but doesn’t provide the simplicity and account scalability that Zapier offers.
    Incentivized
    Read full review
    Return on Investment
    Wazzup
    No answers on this topic
    Zapier
    • It has saved me the money in hiring an administrative assistant
    • It also saved me the time it took to do these tasks
    • It also allowed me to automate things that increased my lead generation
    • It also allowed me to automate several processes
    Incentivized
    Read full review
    ScreenShots

    Wazzup Screenshots

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