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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreshBooks

    Score8.6 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    Wave Accounting

    Score8.3 out of 10
    N/AWave Accounting is a free, cloud-based accounting platform exclusively for small businesses. It supports double-entry bookkeeping and permits unlimited user access, invoicing, and expense management. Wave Accounting integrates with Wave's invoicing, receipt scanning, payment processing and payroll apps.

    $16

    per month

    Pricing
    FreshBooksWave Accounting
    Editions & Modules
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    Starter
    $0
    Pro
    $16
    per month
    Pro - billed annually
    $170
    per year
    Offerings
    Pricing Offerings
    FreshBooksWave Accounting
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details10% discount for annual pricing.
    More Pricing Information
    Community Pulse
    FreshBooksWave Accounting
    Considered Both Products
    FreshBooks
    Chose FreshBooks
    We evaluated a few different solutions before landing on Freshbooks. Part of the reason we decided on FB were the integrations offered with PayPal (which we were already using) and with other apps through Zapier. It connects to our legacy Google sheets, and to the time tracker …
    Incentivized
    Wave
    Chose Wave Accounting
    I trialled FreshBooks a while back but they pack too much into the system for what it is. Wave has a super simple UI and dashboard and doesn't feel overly complicated to navigate yet offers all the features everyone is looking for. Being able to customize the system to brand …
    Incentivized
    Chose Wave Accounting
    For the pricing arrangement, the ease of use and the user-friendliness of the app, Wave crushes QuickBooks Online and Zoho Books. FreshBooks was a little bit closer as the two are more of an apples-to-apples comparison, but FreshBooks doesn't offer a non-paid option and they …
    Incentivized
    Chose Wave Accounting
    It is a useful solution but not designed for the UK market. For a businesses that want to see their debtors, creditors, profit and loss and balance sheet it is a great solution, however with those needing legal UK compliance the software will not work as well and the other free …
    Incentivized
    Chose Wave Accounting
    The best feature about wave is that they let you use it for free for basic accounting and pay per use payments. But based on my horrible experience with how they cancelled my payments feature, I would never use them again!
    Incentivized
    Chose Wave Accounting
    Basically, we selected Wave because it was a free accounting system. We have not tried another accounting system that is so much better than Wave Accounting that we should leave Wave Accounting. Every time, we find another online accounting system we do a review of the system …
    Incentivized
    Chose Wave Accounting
    Back then I was freelancing and it was great for that. But after incorporation I needed more features and Wave has them for free.
    Chose Wave Accounting
    Wave has advanced from its early days by adding features that put it on a parallel with the bigger software packages such as QuickBooks and Xero. It doesn't have time tracking like FreshBooks does but it brings a lot more to the table in terms of financial reporting.
    Chose Wave Accounting
    Wave's biggest selling point is by far it's price, because their base product for free. Most people sign-up because of that advantage. But here are my opinions of Wave Vs these three other programs I've worked in.

    Wave vs Freshbooks
    Chose Wave Accounting
    Accounting by Wave has a similar target market to FreshBooks, however Accounting by Wave is a full GL solution whereas FreshBooks provides cash flow and receivables tracking. I would definitely recommend Accounting by Wave over FreshBooks for that reason. Also FreshBooks isn't …
    Chose Wave Accounting
    entry level software - does not yet compare to XERO
    Chose Wave Accounting
    I've used Freshbooks and Freshbooks is just a glorified invoicing tool and not a true accounting system.
    Chose Wave Accounting
    It is hard to compare Wave to many of the QuickBooks products because QuickBooks desktop products have a different feature set and client focus. Clients already using QuickBooks likely would not switch to Wave. Wave is designed as an entry-level accounting software for recent …
    Incentivized
    Key User Insights
    Would buy again
    69%
    Would buy again
    9 Answers
    57%
    Would buy again
    8 Answers
    Delivers good value for the price
    82%
    Delivers good value for the price
    9 Answers
    71%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    54%
    Happy with the feature set
    7 Answers
    71%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    64%
    Lived up to sales and marketing promises
    7 Answers
    58%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    62%
    Implementation went as expected
    8 Answers
    79%
    Implementation went as expected
    11 Answers
    Features
    FreshBooksWave Accounting
    Customization
    Comparison of Customization features of FreshBooks and Wave Accounting
    Feature
    FreshBooks
    9.1
    35 Ratings
    17% above category average
    Wave Accounting
    8.5
    13 Ratings
    11% above category average
    API for custom integration9.330 Ratings9.99 Ratings
    Plug-ins9.026 Ratings7.011 Ratings
    Security
    Comparison of Security features of FreshBooks and Wave Accounting
    Feature
    FreshBooks
    10.0
    41 Ratings
    18% above category average
    Wave Accounting
    6.4
    45 Ratings
    26% below category average
    Single sign-on capability10.01 Ratings6.432 Ratings
    Role-based user permissions10.041 Ratings6.436 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FreshBooks and Wave Accounting
    Feature
    FreshBooks
    7.5
    57 Ratings
    5% below category average
    Wave Accounting
    6.3
    72 Ratings
    22% below category average
    Dashboards9.057 Ratings6.070 Ratings
    Standard reports8.855 Ratings8.069 Ratings
    Custom reports4.82 Ratings5.036 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of FreshBooks and Wave Accounting
    Feature
    FreshBooks
    7.5
    56 Ratings
    4% below category average
    Wave Accounting
    7.0
    75 Ratings
    11% below category average
    Accounts payable8.041 Ratings7.158 Ratings
    Accounts receivable9.455 Ratings7.169 Ratings
    Cash management7.03 Ratings8.561 Ratings
    Bank reconciliation7.02 Ratings8.565 Ratings
    Expense management6.651 Ratings7.563 Ratings
    Time tracking7.642 Ratings9.811 Ratings
    Multi-currency support7.01 Ratings10.019 Ratings
    Regulations compliance6.021 Ratings5.016 Ratings
    Self-service portal9.13 Ratings8.040 Ratings
    Fixed asset management00 Ratings9.812 Ratings
    Multi-division support00 Ratings7.19 Ratings
    Electronic tax filing00 Ratings5.914 Ratings
    Global Financial Support00 Ratings9.02 Ratings
    Primary and Secondary Ledgers00 Ratings9.05 Ratings
    Intercompany Accounting00 Ratings4.05 Ratings
    Localizations00 Ratings5.23 Ratings
    Journals and Reconciliations00 Ratings8.530 Ratings
    Enterprise Accounting00 Ratings4.07 Ratings
    Configurable Accounting00 Ratings5.017 Ratings
    Centralized Rules Framework00 Ratings1.03 Ratings
    Standardized Processes00 Ratings7.019 Ratings
    Order Management
    Comparison of Order Management features of FreshBooks and Wave Accounting
    Feature
    FreshBooks
    9.5
    49 Ratings
    21% above category average
    Wave Accounting
    7.6
    52 Ratings
    2% below category average
    Pricing8.839 Ratings9.926 Ratings
    Order entry9.337 Ratings10.018 Ratings
    Credit card processing9.741 Ratings2.345 Ratings
    Cost of goods sold10.01 Ratings10.033 Ratings
    Order Orchestration00 Ratings5.85 Ratings
    End-to-end order visibility00 Ratings8.24 Ratings
    Order exception Resolution00 Ratings7.02 Ratings
    Payroll Management
    Comparison of Payroll Management features of FreshBooks and Wave Accounting
    Feature
    FreshBooks
    -
    Ratings
    Wave Accounting
    6.2
    24 Ratings
    22% below category average
    Pay calculation00 Ratings7.123 Ratings
    Benefit plan administration00 Ratings7.54 Ratings
    Direct deposit files00 Ratings1.220 Ratings
    Salary revision and increment management00 Ratings7.712 Ratings
    Reimbursement management00 Ratings7.48 Ratings
    Inventory Management
    Comparison of Inventory Management features of FreshBooks and Wave Accounting
    Feature
    FreshBooks
    -
    Ratings
    Wave Accounting
    8.1
    11 Ratings
    10% above category average
    Inventory tracking00 Ratings5.68 Ratings
    Automatic reordering00 Ratings9.95 Ratings
    Location management00 Ratings8.12 Ratings
    Manufacturing module00 Ratings9.01 Ratings
    User Ratings
    FreshBooksWave Accounting
    Likelihood to Recommend
    9.4
    (75 ratings)
    6.0
    (81 ratings)
    Likelihood to Renew
    7.6
    (18 ratings)
    7.8
    (3 ratings)
    Usability
    9.6
    (20 ratings)
    7.0
    (16 ratings)
    Availability
    10.0
    (2 ratings)
    6.7
    (4 ratings)
    Performance
    8.0
    (1 ratings)
    2.9
    (2 ratings)
    Support Rating
    6.0
    (11 ratings)
    2.1
    (12 ratings)
    Online Training
    -
    (0 ratings)
    4.7
    (3 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    CPA Rating
    7.0
    (1 ratings)
    8.0
    (8 ratings)
    Product Scalability
    -
    (0 ratings)
    3.0
    (2 ratings)
    User Testimonials
    FreshBooksWave Accounting
    Likelihood to Recommend
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    Wave
    Wave Accounting was used for a small practice without a lot of the accounting considerations a large company would have. For the price, you really can't beat what Wave offers out of the box. All of the basic tools for things like invoicing and expenses are all easy to use. End of year accounting is easy with exports of data.
    Incentivized
    Read full review
    Pros
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    Wave
    • Reconciliation is very difficult with multiple Wave transactions that need to be deleted or merged before it can be matched to a bank transaction.
    • Payroll worked fine for us but took several days to get it set up. We have switched to another bookkeeping system and another payroll system. Canceling with Wave took several days and they charge $6 for something even though the month was paid for in advance.
    • Credit card processing is nice and worked fine for us.
    Read full review
    Cons
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    Wave
    • I know that credit card processing is a way for Wave to make money, but I really wish they offered ACH payment on Invoices.
    • I do cash-based accounting, which means I have to make little journal entries at the start and end of each year to get my books to balance because Wave wants to do everything differently. This should just be a setting to flip, whether you want cash-based or accrual-based.
    • They use Yodlee for bank connection, which doesn't play nice with 2FA. Pretty much every time I log in I have to re-enter credentials, get a code sent to me, reauthenticate, and know that I'm going to have to do it again next week. Not really on Wave, but wish they could get it together nonetheless.
    Incentivized
    Read full review
    Likelihood to Renew
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    Wave
    Easy to use for clients with no accounting background and the price is right.
    Read full review
    Usability
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    Wave
    I am a professional bookkeeper and I have no problems using Wave and all of it's features. I can see that certain individuals who have no accounting knowledge might struggle with a few different features and entries, but that is why Wave has an emphasis in connecting users to Wave Pro's who will walk them through things
    Read full review
    Reliability and Availability
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
    Read full review
    Wave
    WAVE is always available when we need it ! Peter
    Read full review
    Performance
    FreshBooks
    No answers on this topic
    Wave
    Wave does tend to slow down when filtering your transactions screen especially by date. This is more of an issue when trying to trouble shoot certain transactions or clean-up a set of books.
    Read full review
    Support Rating
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
    Read full review
    Wave
    I never had to call Wave Support as we barely experienced any support-related problems on our side. However, I do know a few people that complained about Wave support. It would be nice as well, though if they could have more in your face tutorials for new users or how-to videos should we struggle to do something
    Read full review
    Online Training
    FreshBooks
    No answers on this topic
    Wave
    easy to use and east to train on ! Our WAVE clients enjoy the ease of use
    Read full review
    Implementation Rating
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    Wave
    No answers on this topic
    Alternatives Considered
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
    Read full review
    Wave
    Wave is FREE for most functions. Payment processing costs no matter where you go (as does payroll or taxes). Wave rises above tools like QuickBooks Online because they know that for our small firm, being nimble is the name of the game. We don't need exhaustive reporting and management like QB offers and we certainly don't want to pay for it
    Incentivized
    Read full review
    Scalability
    FreshBooks
    No answers on this topic
    Wave
    Once they out grow what is ability to move up to a more robust system?
    Read full review
    Return on Investment
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
    Read full review
    Wave
    • Wave has been ROI positive for our company. With not having to pay for the service we can use our money for growing our business.
    • The fees on credit card transactions for invoices are reasonable especially as we don't pay a monthly subscription.
    • The invoicing feature has made our lives easier for us and our customers. The invoicing piece and AR tracking has been ROI positive as well.
    Incentivized
    Read full review
    ScreenShots

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking