TrustRadius: an HG Insights company

WatchGuard XTM - Discontinued Product vs. Zscaler Internet Access

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    WatchGuard XTM - Discontinued Product

    Score8 out of 10
    N/AWatchGuard XTM is a firewall option, from WatchGuard Technologies.N/A

    Zscaler Internet Access

    Score8.8 out of 10
    N/AZscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.N/A
    Pricing
    WatchGuard XTM - Discontinued ProductZscaler Internet Access
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    WatchGuard XTM - Discontinued ProductZscaler Internet Access
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    WatchGuard XTM - Discontinued ProductZscaler Internet Access
    Considered Both Products
    WatchGuard Technologies
    No answer on this topic
    Zscaler
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    99%
    Would buy again
    171 Answers
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    147 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    170 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    126 Answers
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    136 Answers
    Features
    WatchGuard XTM - Discontinued ProductZscaler Internet Access
    Firewall
    Comparison of Firewall features of WatchGuard XTM - Discontinued Product and Zscaler Internet Access
    Feature
    WatchGuard XTM - Discontinued Product
    10.0
    2 Ratings
    15% above category average
    Zscaler Internet Access
    -
    Ratings
    Identification Technologies10.02 Ratings00 Ratings
    Visualization Tools9.92 Ratings00 Ratings
    Content Inspection10.02 Ratings00 Ratings
    Policy-based Controls10.02 Ratings00 Ratings
    Active Directory and LDAP10.02 Ratings00 Ratings
    Firewall Management Console10.02 Ratings00 Ratings
    Reporting and Logging9.92 Ratings00 Ratings
    VPN10.02 Ratings00 Ratings
    High Availability10.02 Ratings00 Ratings
    Stateful Inspection9.92 Ratings00 Ratings
    Proxy Server9.92 Ratings00 Ratings
    Identity Management
    Comparison of Identity Management features of WatchGuard XTM - Discontinued Product and Zscaler Internet Access
    Feature
    WatchGuard XTM - Discontinued Product
    -
    Ratings
    Zscaler Internet Access
    5.0
    2 Ratings
    56% below category average
    Multi-Factor Authentication00 Ratings5.02 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of WatchGuard XTM - Discontinued Product and Zscaler Internet Access
    Feature
    WatchGuard XTM - Discontinued Product
    -
    Ratings
    Zscaler Internet Access
    10.0
    2 Ratings
    6% above category average
    Endpoint Detection and Response (EDR)00 Ratings10.02 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of WatchGuard XTM - Discontinued Product and Zscaler Internet Access
    Feature
    WatchGuard XTM - Discontinued Product
    -
    Ratings
    Zscaler Internet Access
    9.5
    5 Ratings
    7% above category average
    Network Analytics00 Ratings9.75 Ratings
    Threat Recognition00 Ratings9.45 Ratings
    Vulnerability Classification00 Ratings9.45 Ratings
    Automated Alerts and Reporting00 Ratings9.45 Ratings
    Threat Analysis00 Ratings9.75 Ratings
    Threat Intelligence Reporting00 Ratings9.75 Ratings
    Automated Threat Identification00 Ratings9.15 Ratings
    Zero Trust Security
    Comparison of Zero Trust Security features of WatchGuard XTM - Discontinued Product and Zscaler Internet Access
    Feature
    WatchGuard XTM - Discontinued Product
    -
    Ratings
    Zscaler Internet Access
    9.7
    5 Ratings
    4% above category average
    Continuous Verification00 Ratings9.75 Ratings
    Secure Web Gateways00 Ratings9.75 Ratings
    Network Flow Control00 Ratings9.75 Ratings
    Network Traffic Analysis00 Ratings9.45 Ratings
    Segmentation Leveraging00 Ratings10.04 Ratings
    Admin Access Control00 Ratings9.45 Ratings
    Network Data Encryption00 Ratings9.45 Ratings
    Network Topology Mapping00 Ratings10.02 Ratings
    User Ratings
    WatchGuard XTM - Discontinued ProductZscaler Internet Access
    Likelihood to Recommend
    10.0
    (5 ratings)
    8.7
    (22 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    8.1
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    WatchGuard XTM - Discontinued ProductZscaler Internet Access
    Likelihood to Recommend
    WatchGuard Technologies
    WatchGuard XTM comes in different models, so you can choose the model best suited for your company size. I think it works well in small as well as very large networks. I have not used this feature, but you can create a "FireCluster" to connect member devices of the same model if you need to put multiple WatchGuard XTMs in your environment. Coming from command line, it took a little adjusting to learn which screen to use to set up the different rules. Once you understand how to set up policies, it is simple to create more. New firewall administrators would appreciate the ease of creating policies, and expert administrators should find everything they need plus extra features.
    Incentivized
    Read full review
    Zscaler
    It's best suited for a distributed remote workforce, securing internet access for users from anywhere. Suitable for highly regulated industries, such as banking and Healthcare. Not a good fit for an organisation where most of its legacy is in an on-premises environment. Bandwidth-intensive industries like media/entertainment firms.
    Incentivized
    Read full review
    Pros
    WatchGuard Technologies
    • Proxy filter.
    • Link redundancy.
    • Security.
    Read full review
    Zscaler
    • Single Pane of Glass Management - Everything is very easy to access and monitor the entire environment from an internet security perspective.
    • Install Flexibility - We can and do install Zscaler Internet Access on both our client devices as well as our SD-WAN appliances and servers. This allows us to control internet security even on devices without an agent in our networks.
    Incentivized
    Read full review
    Cons
    WatchGuard Technologies
    • Support can be hard to work with. While they are typically knowledgeable, there can be a language barrier. Also, most troubleshooting seems intrusive which is a problem in a production environment.
    • The throughput of the cheaper models leaves something to be desired.
    • Have had some issues running VOIP behind these, but have not been able to narrow down the issues to the phone provider or WatchGuard yet.
    Incentivized
    Read full review
    Zscaler
    • The logs feel kind of lack luster
    • When issues are arising with SSL Inspection, logs show everything working despite end user experience
    • Could use some kind of global find functionality or something that would allow you to search the entire configuration for matching URLs and the like
    Incentivized
    Read full review
    Likelihood to Renew
    WatchGuard Technologies
    No answers on this topic
    Zscaler
    While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:
    Key Gaps:
    1. Advanced Threat Costs:
    ZIA’s add-ons (e.g., Advanced DLP, Sandboxing) incur 35%+ cost premiums – straining budgets as transaction volumes (UPI/iMobile) grow 50% YoY.
    2. API Banking Scalability:
    ZIA’s API rate limits throttle real-time policy sync during UPI peaks (10K+ TPS), forcing workarounds for finacle integrations.
    3. RBI Future-Proofing:
    Limited native support for upcoming digital rupee (CBDC) security rules requires custom development, increasing compliance overhead.
    Incentivized
    Read full review
    Usability
    WatchGuard Technologies
    No answers on this topic
    Zscaler
    The application is easy to install and configure on all Windows devices. To troubleshoot any internet issue, we can easily collect all the relevant logs from Zscaler and check the exact issue. The only problem is with the uninstall, as a dedicated crew needs to provide the password.
    Incentivized
    Read full review
    Performance
    WatchGuard Technologies
    No answers on this topic
    Zscaler
    There are often performance issues reported
    Incentivized
    Read full review
    Support Rating
    WatchGuard Technologies
    No answers on this topic
    Zscaler
    Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise
    Incentivized
    Read full review
    Alternatives Considered
    WatchGuard Technologies
    Again, WatchGuard is priced much lower than other vendors in its space. It may not have some of the bigger features such as Layer 7 awareness. It's more simple to manage and provides IT staff the time to work on other tasks versus time spent to create complex rule sets.
    Incentivized
    Read full review
    Zscaler
    Zscaler Intenet Access outperformed the competition due to its lightning-fast policy delivery and cross-compatibility. It is easy to track employee usage and block unnecessary websites, reducing company internet usage. Zscalar installed on every system increases cloud-based software bandwidth, decreasing user turnaround time and increasing efficiency.
    Incentivized
    Read full review
    Return on Investment
    WatchGuard Technologies
    • Easy to set up and connect firewalls
    • Easy to set up branch tunnels
    • Less time spent training
    Read full review
    Zscaler
    • Has allowed us to remove other products that were suboptimal
    • Saved us money overall by stacking it with other Zscaler products
    • Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices
    Incentivized
    Read full review
    ScreenShots

    Zscaler Internet Access Screenshots

    Screenshot of an overview of Zscaler Internet Access (ZIA), a cloud native security service edge (SSE) solution that builds on a decade of secure web gateway leadership. Offered as a scalable SaaS platform through Zscaler's security cloud, it replaces legacy network security solutions, preventing advanced attacks and data loss with a comprehensive zero trust approach. ZIA is integrated into the Zscaler Zero Trust Exchange™ to provide superior defense-in-depth, secure connectivity, end user experience, and administrative visibility and control.