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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    WatchGuard Network Security

    Score8.7 out of 10
    N/AWatchGuard Network Security is a network security and firewall software. WatchGuard includes secure Wi-Fi, multi-factor authentication, and network intelligence products and services designed for SMB’s.N/A

    Zscaler Internet Access

    Score8.8 out of 10
    N/AZscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.N/A
    Pricing
    WatchGuard Network SecurityZscaler Internet Access
    Editions & Modules
    Support
    Contact sales team
    Contact sales team
    Basic Security
    Contact sales team
    Contact sales team
    Total Security
    Contact sales team
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    WatchGuard Network SecurityZscaler Internet Access
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    WatchGuard Network SecurityZscaler Internet Access
    Considered Both Products
    WatchGuard Technologies
    No answer on this topic
    Zscaler
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    356 Answers
    99%
    Would buy again
    171 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    341 Answers
    99%
    Delivers good value for the price
    147 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    364 Answers
    99%
    Happy with the feature set
    170 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    314 Answers
    95%
    Lived up to sales and marketing promises
    126 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    340 Answers
    89%
    Implementation went as expected
    136 Answers
    Features
    WatchGuard Network SecurityZscaler Internet Access
    Firewall
    Comparison of Firewall features of WatchGuard Network Security and Zscaler Internet Access
    Feature
    WatchGuard Network Security
    9.1
    460 Ratings
    5% above category average
    Zscaler Internet Access
    -
    Ratings
    Identification Technologies8.8419 Ratings00 Ratings
    Visualization Tools8.5417 Ratings00 Ratings
    Content Inspection9.1444 Ratings00 Ratings
    Policy-based Controls9.2457 Ratings00 Ratings
    Active Directory and LDAP8.8388 Ratings00 Ratings
    Firewall Management Console8.5450 Ratings00 Ratings
    Reporting and Logging9.1446 Ratings00 Ratings
    VPN9.5441 Ratings00 Ratings
    High Availability9.5399 Ratings00 Ratings
    Stateful Inspection9.3413 Ratings00 Ratings
    Proxy Server9.4298 Ratings00 Ratings
    Identity Management
    Comparison of Identity Management features of WatchGuard Network Security and Zscaler Internet Access
    Feature
    WatchGuard Network Security
    -
    Ratings
    Zscaler Internet Access
    5.0
    2 Ratings
    56% below category average
    Multi-Factor Authentication00 Ratings5.02 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of WatchGuard Network Security and Zscaler Internet Access
    Feature
    WatchGuard Network Security
    -
    Ratings
    Zscaler Internet Access
    10.0
    2 Ratings
    6% above category average
    Endpoint Detection and Response (EDR)00 Ratings10.02 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of WatchGuard Network Security and Zscaler Internet Access
    Feature
    WatchGuard Network Security
    -
    Ratings
    Zscaler Internet Access
    9.5
    5 Ratings
    7% above category average
    Network Analytics00 Ratings9.75 Ratings
    Threat Recognition00 Ratings9.45 Ratings
    Vulnerability Classification00 Ratings9.45 Ratings
    Automated Alerts and Reporting00 Ratings9.45 Ratings
    Threat Analysis00 Ratings9.75 Ratings
    Threat Intelligence Reporting00 Ratings9.75 Ratings
    Automated Threat Identification00 Ratings9.15 Ratings
    Zero Trust Security
    Comparison of Zero Trust Security features of WatchGuard Network Security and Zscaler Internet Access
    Feature
    WatchGuard Network Security
    -
    Ratings
    Zscaler Internet Access
    9.7
    5 Ratings
    4% above category average
    Continuous Verification00 Ratings9.75 Ratings
    Secure Web Gateways00 Ratings9.75 Ratings
    Network Flow Control00 Ratings9.75 Ratings
    Network Traffic Analysis00 Ratings9.45 Ratings
    Segmentation Leveraging00 Ratings10.04 Ratings
    Admin Access Control00 Ratings9.45 Ratings
    Network Data Encryption00 Ratings9.45 Ratings
    Network Topology Mapping00 Ratings10.02 Ratings
    Best Alternatives
    WatchGuard Network SecurityZscaler Internet Access
    Small Businesses
    SonicWall NSA Series
    Score8.4 out of 10
    No answers on this topic
    Medium-sized Companies
    Barracuda CloudGen Firewall
    Score9.4 out of 10
    No answers on this topic
    Enterprises
    Cisco Adaptive Security Appliance (ASA) Software
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    WatchGuard Network SecurityZscaler Internet Access
    Likelihood to Recommend
    8.5
    (475 ratings)
    8.7
    (22 ratings)
    Likelihood to Renew
    7.7
    (37 ratings)
    -
    (0 ratings)
    Usability
    7.9
    (118 ratings)
    8.5
    (6 ratings)
    Availability
    9.2
    (4 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    9.5
    (29 ratings)
    8.1
    (5 ratings)
    In-Person Training
    9.1
    (4 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (264 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.2
    (3 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    9.2
    (3 ratings)
    8.0
    (1 ratings)
    User Testimonials
    WatchGuard Network SecurityZscaler Internet Access
    Likelihood to Recommend
    WatchGuard Technologies
    Watchguard is well suited for small businesses without significantly complex networks and infrastructure. WatchGuard firewalls perform well on IPv4 networks and offer basic security features that match other vendors that target the small business market. WatchGuard firewalls are less appropriate for mid-sized business and larger. There is limited IPv6 support, and the firmware often lacks some or all of more advanced features that businesses that size often need.
    Incentivized
    Read full review
    Zscaler
    It's best suited for a distributed remote workforce, securing internet access for users from anywhere. Suitable for highly regulated industries, such as banking and Healthcare. Not a good fit for an organisation where most of its legacy is in an on-premises environment. Bandwidth-intensive industries like media/entertainment firms.
    Incentivized
    Read full review
    Pros
    WatchGuard Technologies
    • Incoming Torrent attempts were blocked, but outgoing (by a user) were permitted. Similarly, other direct attempts were summarily blocked.
    • provides full administrative support for analysis of usage and scope.
    • strong Wi-Fi support and security - area wi-fi maps
    • They think of all the things secure and I don't have to worry about it.
    • I have not identified anything else that needs improvement - I am well satisfied.
    Incentivized
    Read full review
    Zscaler
    • Single Pane of Glass Management - Everything is very easy to access and monitor the entire environment from an internet security perspective.
    • Install Flexibility - We can and do install Zscaler Internet Access on both our client devices as well as our SD-WAN appliances and servers. This allows us to control internet security even on devices without an agent in our networks.
    Incentivized
    Read full review
    Cons
    WatchGuard Technologies
    • Better integration with VoIP services, such as templates for policies handling traffic for Bria or Asterisk endponts and servers.
    • Get webblocker to work without breaking secure websites.
    • Lower cost on endpoint agents for antivirus and include application control and webblocker with the agents.
    • Make the cost per endpoint with TDR and Netowrk access control lower than the cost of Antivirus licensing that is not integrated.
    • Make it easier to set up network access control and VLAN assignment by device, perhaps with templates.
    • Get webblocker and application control working with QUIC.
    Incentivized
    Read full review
    Zscaler
    • The logs feel kind of lack luster
    • When issues are arising with SSL Inspection, logs show everything working despite end user experience
    • Could use some kind of global find functionality or something that would allow you to search the entire configuration for matching URLs and the like
    Incentivized
    Read full review
    Likelihood to Renew
    WatchGuard Technologies
    I'm giving this note to WatchGuard Network Security due to its ease of daily support (after acquiring necessary knowledge in the solution), which allows agility in configuration changes, its integration of several reliable security features (such as SSL VPN, VPN Virtual Interfaces between companies, and others) and functional and stability in operation, with no downtime in the equipment due to problems or malfunctions
    Incentivized
    Read full review
    Zscaler
    While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:
    Key Gaps:
    1. Advanced Threat Costs:
    ZIA’s add-ons (e.g., Advanced DLP, Sandboxing) incur 35%+ cost premiums – straining budgets as transaction volumes (UPI/iMobile) grow 50% YoY.
    2. API Banking Scalability:
    ZIA’s API rate limits throttle real-time policy sync during UPI peaks (10K+ TPS), forcing workarounds for finacle integrations.
    3. RBI Future-Proofing:
    Limited native support for upcoming digital rupee (CBDC) security rules requires custom development, increasing compliance overhead.
    Incentivized
    Read full review
    Usability
    WatchGuard Technologies
    Although it might take some time to figure out, we have been able to use WatchGuard's online reference library and tech support to create/implement/modify all of our filtering rules and exceptions needed. There really has not been a shortcoming other than perhaps a learning curve.
    Incentivized
    Read full review
    Zscaler
    The application is easy to install and configure on all Windows devices. To troubleshoot any internet issue, we can easily collect all the relevant logs from Zscaler and check the exact issue. The only problem is with the uninstall, as a dedicated crew needs to provide the password.
    Incentivized
    Read full review
    Reliability and Availability
    WatchGuard Technologies
    Availability has always been a strong point of this product, it is rare that watchguard does not have a solution for customers' network monitoring needs.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Performance
    WatchGuard Technologies
    The performance of WatchGuard Network Security is very good, in the years that we have used the solution we have only had a single error and Watchguard itself was able to solve it. Furthermore, when purchasing any product, the partner always evaluates the capacity of the solution to recommend the most appropriate product for our needs.
    Incentivized
    Read full review
    Zscaler
    There are often performance issues reported
    Incentivized
    Read full review
    Support Rating
    WatchGuard Technologies
    We have only had to contact them once during the initial set up to help bring the internet back on line. After that for the most part our systems have been automated, and could easily be checked form their online FAQ and Knowledge base that they provide. Everything else is easily handled from their browser based interface
    Incentivized
    Read full review
    Zscaler
    Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise
    Incentivized
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    In-Person Training
    WatchGuard Technologies
    We participate to a in person training and the three days of learning was really useful and complete to gain skill to solve the major part of the problem we encounter during our life. And more the in person training give us the opportunity to create a network with other WatchGuard partner.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Online Training
    WatchGuard Technologies
    Online training is good for learning how to use the product. It does not teach security strategy because that is not its intent.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Implementation Rating
    WatchGuard Technologies
    I had my key information for setting up the firewall, and they assisted me in finding the settings and appropriate places to enter data. They also helped troubleshoot when I didn't understand some of their feature concepts, and we got it running.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Alternatives Considered
    WatchGuard Technologies
    I think the solutions are comparable, but the cloud management piece is critical for MSPs these days. We need to be able to schedule and push out updates as soon as they are stable and ready. Insurance companies and government regulations mandate this.
    Incentivized
    Read full review
    Zscaler
    Zscaler Intenet Access outperformed the competition due to its lightning-fast policy delivery and cross-compatibility. It is easy to track employee usage and block unnecessary websites, reducing company internet usage. Zscalar installed on every system increases cloud-based software bandwidth, decreasing user turnaround time and increasing efficiency.
    Incentivized
    Read full review
    Scalability
    WatchGuard Technologies
    This product is very scalable since previously everything related to Watchguard was on premises but that has now changed with the inclusion of watchguard cloud. Now the product has evolved to have full control of firewalls at the cloud level.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Return on Investment
    WatchGuard Technologies
    • at least 3-5X a year (that I know of), this device has single-handedly prevented members of our staff from inadvertently connecting to services they did not intend and could have resulted in security disruption
    • although you can never rule out human-behaviour-engineered threat, it's helpful to know that our network has a higher level, enterprise-class control and monitoring behind it
    • any time our network might be showing signs of abnormal performance, the WatchGuard control panel is the first place I turn to help identify the level of concern. It can quickly set my mind at ease and help to identify the specific device that might be out of compliance
    Incentivized
    Read full review
    Zscaler
    • Has allowed us to remove other products that were suboptimal
    • Saved us money overall by stacking it with other Zscaler products
    • Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices
    Incentivized
    Read full review
    ScreenShots

    WatchGuard Network Security Screenshots

    Screenshot of WatchGuard Cloud Customizable DashboardScreenshot of Threat Monitoring SummaryScreenshot of Device Security SummaryScreenshot of Automated ReportingScreenshot of User Authentication SummaryScreenshot of Endpoint Protection Summary

    Zscaler Internet Access Screenshots

    Screenshot of an overview of Zscaler Internet Access (ZIA), a cloud native security service edge (SSE) solution that builds on a decade of secure web gateway leadership. Offered as a scalable SaaS platform through Zscaler's security cloud, it replaces legacy network security solutions, preventing advanced attacks and data loss with a comprehensive zero trust approach. ZIA is integrated into the Zscaler Zero Trust Exchange™ to provide superior defense-in-depth, secure connectivity, end user experience, and administrative visibility and control.