Vtiger vs. Wakeupsales

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Vtiger
Score 8.2 out of 10
N/A
Vtiger is a customer relationship management (CRM) solution with sales and marketing automation, project management, and inventory management capabilities.
$28
per month per user
Wakeupsales
Score 9.0 out of 10
Small Businesses (1-50 employees)
Wakeupsales CRM is an all-in-one Customer Relationship Management tool to streamline your sales activities, improve your productivity & create powerful customer relationships. According to the vendor, Wakeupsales Cloud is a popular platform with on-boarding that takes less than a minute. Every signup comes with a 30 day free trial that gives you access to our premium features (more on that below) and everything else that our PRO plan has to offer. Once you're through with the…
$9
Unlimited Leads & Contacts, Unlimited Apps & Integrations, Premium Support & Onboarding, 2 GB per user
Pricing
VtigerWakeupsales
Editions & Modules
One Professional - Single App
$28
per month per user
One Professional - Standard
$42
per month per user
One Enterprise - Single App
$42
per month per user
One Enterprise - Standard
$58
per month per user
PRO PLAN
$9
Unlimited Leads & Contacts, Unlimited Apps & Integrations, Premium Support & Onboarding, 2 GB per user
Offerings
Pricing Offerings
VtigerWakeupsales
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$10 / user / monthOptional
Additional DetailsDiscounts are provided for both annual subscriptions, and for high volume users.. Then there’s also an on-premise edition, which we call it the ‘Self-hosted Edition’ of Wakeupsales. It comes with a 1 year perpetual license & starts from $599 for up to 10 users
More Pricing Information
Community Pulse
VtigerWakeupsales
Features
VtigerWakeupsales
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Vtiger
10.0
Ratings
26% above category average
Wakeupsales
-
Ratings
Customer data management / contact management10.00 Ratings00 Ratings
Workflow management10.00 Ratings00 Ratings
Opportunity management10.00 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)10.00 Ratings00 Ratings
Contract management10.00 Ratings00 Ratings
Quote & order management10.00 Ratings00 Ratings
Interaction tracking10.00 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Vtiger
9.5
Ratings
23% above category average
Wakeupsales
-
Ratings
Case management10.00 Ratings00 Ratings
Help desk management9.00 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Vtiger
10.0
Ratings
27% above category average
Wakeupsales
-
Ratings
Lead management10.00 Ratings00 Ratings
Email marketing10.00 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Vtiger
10.0
Ratings
27% above category average
Wakeupsales
-
Ratings
Task management10.00 Ratings00 Ratings
Billing and invoicing management10.00 Ratings00 Ratings
Reporting10.00 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Vtiger
9.7
Ratings
25% above category average
Wakeupsales
-
Ratings
Forecasting10.00 Ratings00 Ratings
Pipeline visualization10.00 Ratings00 Ratings
Customizable reports9.00 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Vtiger
9.3
Ratings
21% above category average
Wakeupsales
-
Ratings
Custom fields9.00 Ratings00 Ratings
Custom objects10.00 Ratings00 Ratings
API for custom integration9.00 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Vtiger
10.0
Ratings
31% above category average
Wakeupsales
-
Ratings
Social engagement10.00 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Vtiger
5.0
Ratings
38% below category average
Wakeupsales
-
Ratings
Mobile access5.00 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Vtiger
9.0
Ratings
8% above category average
Wakeupsales
-
Ratings
Role-based user permissions9.00 Ratings00 Ratings
Best Alternatives
VtigerWakeupsales
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
VtigerWakeupsales
Likelihood to Recommend
10.0
(0 ratings)
-
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
VtigerWakeupsales
Likelihood to Recommend
Vtiger has evolved in the interfaces design. You can access all required data from one screen, similar to a control data. You have also sales and support dashboards predefined, but you can create your own. As less appropriate the templates design, it has not evolved from old versions of Vtiger.
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No answers on this topic
Pros
  • I love reporting. I can build a custom report using all or any of the dimensions of my choice. This is great when other programs often limit this ability.
  • I like that is a source of truth across the organization. We can all go in and see the same thing.
  • This also works for communication with our teams in other countries. We are a global organization.
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No answers on this topic
Cons
  • Although Vtiger integrates well with email, like most CRM systems it assumes that you have one email system and therefore it is less suitable for use cases where multiple email systems need to be supported.
  • Although Vtiger supports Twitter it does not support other social media systems in the same way. You can tailor the system to hold the URLs of your contacts' social media profiles but if SM is a big thing for your organization then there are better systems available.
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No answers on this topic
Usability
In the Last versions they have done a strong effort in creating a powerful data screen. Inside the screen you have access to signing, communications with multiple tools integration and connections with all modules related. With a single view you have all control over your data relations. It is similar to a control managing.
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No answers on this topic
Support Rating
there is not much problem in using CRM. There were times it was lagging or bugging, but later on it will be fixed and I can use it again.
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No answers on this topic
Alternatives Considered
The selection of vTiger was done by my management team to be able to see invoicing status in Quickbooks. Unfortunately, this feature has never worked but I think this might be a problem on our end, not a vTiger issue. We looked at Salesforce, HubSpot CRM, and ACT before making the switch to vTiger
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No answers on this topic
Return on Investment
  • I managed to increase my production by 20% each month.
  • We increased the number of new clients each year.
  • Clients were satisfied by our support team.
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No answers on this topic
ScreenShots

Vtiger Screenshots

Screenshot of Vtiger's home page dashboardScreenshot of A typical contact record in Vtiger

Wakeupsales Screenshots

Screenshot of Lead Detail PageScreenshot of Users PageScreenshot of DashboardScreenshot of Manage teamScreenshot of Lead listingScreenshot of Adding opportunity