Lucid Visual Collaboration Suite vs. Microsoft Visio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lucid Visual Collaboration Suite
Score 8.5 out of 10
N/A
The Lucid Visual Collaboration Suite empowers teams to ideate, plan, design, build, and launch game-changing solutions from a shared infinite canvas.
$0
Microsoft Visio
Score 7.6 out of 10
N/A
Microsoft offers Visio, a diagramming tool for building flowcharts, diagrams (e.g. network diagrams), org charts and floor plans, available online as a subscription and also in enterprise level packages (e.g. Visio Professional).
$5
per month per user
Pricing
Lucid Visual Collaboration SuiteMicrosoft Visio
Editions & Modules
Free
$0
Individual
$9
per month per user
Team
$10
per month per user (3 user minimum)
Enterprise
.
per year
Visio Plan 1
$5.00
per month per user
Visio Plan 2
$15.00
per month per user
Visio Standard 2024
$309.99
one-time fee On-premises diagramming solution, licensed for one PC
Visio Professional 2024
$579.99
one-time fee On-premises diagramming solution, licensed for one PC
Offerings
Pricing Offerings
Lucid Visual Collaboration SuiteMicrosoft Visio
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Lucid Visual Collaboration SuiteMicrosoft Visio
User Ratings
Lucid Visual Collaboration SuiteMicrosoft Visio
Likelihood to Recommend
8.8
(0 ratings)
8.1
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
10.0
(0 ratings)
Usability
8.9
(0 ratings)
8.0
(0 ratings)
Support Rating
7.3
(0 ratings)
7.3
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
Lucid Visual Collaboration SuiteMicrosoft Visio
Likelihood to Recommend
It is hard to think of ways in which Lucid Visual Collaboration Suite would not be best suited to provide an effective tool for any organization to find success in its use. Whether it is a visual display to map an organizational structure, a collaboration to find an answer of how to improve workflow, or even to display the upcoming budget needs, working in Lucid can seamlessly provide that!
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I believe any company or individual that is looking to get a process map visualized; would be a great tool. The tool is a great way to get complex ideas onto “paper” for all to see. Visio can be harder to use if you have an idea that is going in many different directions. If all ideas can fit on one page, this is the tool to use to visualize it all.
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Pros
  • Serverless. You don't need to install another program to create diagrams, you just open a new tab and there you are, ready to go.
  • Collaboration. You don't need to update your colleague diagram by creating a new file and creating a new file version, you both are in the same diagram and you and all the team are free to update it at any time, at the same time, you are seeing the same thing. That is really helpful and time-saving.
  • Shapes. It has any shape that you can think of and Lucidchart is always updating them, I can create an Azure solution architecture, an AWS one, an old on-premise solution. Or just put standard shapes to describe a business process. Providing so many specific shapes help the diagram to express specific information, and for specific teams, that's less text and more visual information, you don't need to put a text below a standard database shape (this is an Azure SQL database), you just put the azure shape and done. That....is beautifully helpful.
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  • The templates for basic flowcharting are simple to use and cover most of the basic functions and touch points in a diagram.
  • The variety of included icons and connectors means it's very easy to create floor plans and/or network diagrams.
  • The ease at which you can customise connectors with different colours/thickness makes it very effective in overall presentation of a diagram.
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Cons
  • Bandwidth - when working with complex workflows spanning multiple shapes and layers, the page tends to slow down and sometimes crash.
  • Zooming in & out - when a workflow is spread out over multiple pages, the view can become small even with a large screen.
  • Pricing - newly introduced monthly/annual pricing schemes are not as good as previous quarterly payment models.
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  • Its inability to delve deeply into micro information successfully.
  • It is a paid software which comes after paying a Microsoft licensing fee.
  • The cost is high and the integration of the stencil library is unnecessarily fragmented.
  • The more you use it, the faster and more effective you will get.
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Likelihood to Renew
No answers on this topic
We use Microsoft Visio to keep our diagrams updated and to that end we will need the subscription to keep using the software. Otherwise we will be left with PDF versions of the diagrams.
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Usability
The interface is easy to use and understand and most features feel very familiar from the start. There are so many features and functions that users may not know it can be done without some instruction. Lucid's champion network is a great, fun resource to learn more about the product.
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I think Microsoft Visio is pretty easy to initially pick up and understand the user interface to dive into make basic models. It would be nice if there were some fit for purpose templates so that not as much time needs to be spent on some types of engineering diagram structure. Trying to work on a single Visio file with multiple team members is also a sticking point.
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Support Rating
I would rate the overall support for Lucidchart as a 9. The support provided is generally robust and responsive. Their help center, tutorials, and webinars offer extensive resources for users. The ticket-based support system is effective, providing timely resolutions to most issues. Moreover, they actively gather user feedback, demonstrating a commitment to continuous improvement
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Overall, I feel that Microsoft's support is weak. They are now such a behemoth that their model of putting documentation online for their users to sift through is totally outgrown. Given the amount of money you pay for these licenses, Microsoft should provide easy one-on-one support for their products via email or chat. The idea of paying their rates for support incidents is ridiculous. If you have an enormous amount of time on your hands, use their support websites and you will eventually find a solution most of the time.
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Alternatives Considered
Based on my personal experience, Lucid Visual Collaboration Suite is head and shoulders above any other competitor. Canva is good, but not intuitive at all. Miro is good as well, but not nearly as appealing and still lacks some of the logical functions that LucidSpark has. I’ve also used Apple FreeForm quite a bit, which is a free software with Apple. Once again you can accomplish the same things in any of these software, but Lucid Visual Collaboration Suite is so much better to the point that it is 3-4 times faster to use Lucid than Free Form or Canva.
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I have personally never used or evaluated other programs similar to Microsoft Visio. I started using it following an indication from a colleague who told me that our University distributes it free of charge to its users. Since I first used it (more or less three years ago), I have never left Microsoft Visio. Excellent!
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Return on Investment
  • Though I can't necessarily provide hard numbers, I can confidently say that Lucidchart has saved countless hours for myself and my teams as we don't need to try to develop some type of complex diagram using markup or any kind of code.
  • I have previously been able to build a complete ERD using Lucidchart in a past position, which the company never had before. It ended up being used by countless teams in the company and ultimately in a large-scale data stack migration effort.
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  • Greatly enhanced time to create share and finalize documentation.
  • Better collaboration between disparate teams, such as marketing opts and sales ops.
  • Transparency/visibility into standardize, workflows and processes have led to better team, relationships, and better results that translate directly to the bottom line and ROI.
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ScreenShots

Lucid Visual Collaboration Suite Screenshots

Screenshot of how Lucid helps teams to clarify complexity, align their insights.Screenshot of where information can be imported, exported, and shared whenever and wherever it is needed.Screenshot of how Lucidchart offers secure intelligent diagramming that is built for teams.