Wave IP from Vertical Communications in Santa Clara, California is a unified communications platform that combines voice, mobility and a variety of communications applications and services to connect customers and workforces. Core applications and features include a desktop management interface, call recording, visual voicemail, IVR based customer appointment reminders and customer surveys.
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Pricing
Vertical Wave IP
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Vertical Wave IP
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup Fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Vertical Wave IP
Features
Vertical Wave IP
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Vertical Wave IP
10.0
Ratings
18% above category average
Hosted PBX
10.00 Ratings
Multi-level Interactive Voice Response (IVR)
10.00 Ratings
Directory of employee names
10.00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Vertical Wave IP
10.0
Ratings
17% above category average
Answering rules
10.00 Ratings
Call recording
10.00 Ratings
Call park
10.00 Ratings
Call screening
10.00 Ratings
Message alerts
10.00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
The system does more than I've even had the pleasure to implement. I appreciate the staff and the system. It's stable and dynamic enough to meet any companies needs.
System uptime is tremendous, I almost forget it exists on my server rack.
Desktop software is very easy to learn, I can train new receptionists within a few minutes and they don't have to memorize extensions or rely on a sheet of numbers
Call recording works well, I am able to find calls based on a number of criteria and it finds the calls fast and I can easily export them for use.
