Veeva CRM vs. Veeva Vault PromoMats

Veeva CRM is best used in areas of Pharma companies or Animal Health based organizations. It adapts to the Health regulations which makes it easier for inventory and order management.

Incentivized

As a leading platform for the Pharma space, Veeva Vault is a fantastic option if clients/your company is maintaining a focus on continuous improvement as the tool is updated and enhancements are released. As with all things tech, if the instance you have is dated or uses older capabilities, it is a challenge to maintain competitive speed to market. “More, Faster, Cheaper” is dependent on your tech stack and your willingness to accept the challenges and pain of releasing new functionality. Veeva can offer these capabilities but executing on rolling more contemporary solutions is the keystone issue whether Veeva will be a tool or a risk to your team.

• iPad views are easy to navigate
• Sharing of media within platform helps keep record of what materials were used in the interactions
• Data extraction via API is easy

Incentivized

• Annotation of reviewer comments
• Reminders to review team

Incentivized

• The UI is a bit outdated and the system is somewhat lacking flexibility overall
• The reporting functionalities are very limited - it's great to gather data but a 3rd party solution is needed to get some meaning out of it
• Pricing. Veeva are big and therefore not that flexible. This does not make them the most small/midsize customer friendly

Incentivized

• I'm not crazy about how quickly I get timed out

Incentivized

In my opinion, the interface is poor and in the last 4 years never improved

Incentivized

As Veeva CRM is built on Salesforce' platform, both solutions have rather similar look, feel and offered set of functionalities. Veeva CRM is geared up specifically for the pharmaceutical industry - to my understanding, there is an agreement between the companies, preventing Salesforce.com from stepping into the pharma market. So if you are familiar with the Salesforce.com experience - from the solution to their implementation, training and support approaches - you can expect similar from Veeva (CRM).

Incentivized

Monday is a great organizational tool but we use Veeva for FDA products. The two products are used in entirely different ways

Incentivized

• The system has allowed our field staff to be more efficient
• Target marketing based on the data analytics

• Allowed us to free up administrative staff needs
• Allowed remote approvals
• Organized system to get through audits

Incentivized