Variphy vs. Wireshark

Variphy is well suited for customers that do not have an in-house reporting tool and needs to start collecting trunk usage data; it is suitable for customers planning a system clean up to manage unused DIDs, trunk lines...etc

Wireshark is great for enterprise networks with large amounts of data traversing the network that need a way to filter and inspect specific traffic by specific parameters (i.e. destination / source IP address, host, or type). There are use-cases for smaller environments, but the amount of time needed to learn how to effectively use the tool may not be beneficial for home / small office users.

Incentivized

• Our most used function is the Cradle to Grave function in Reporting. We get the full and exact path that any call takes.
• Monthly scheduled reporting is automatically sent to the correct Directors and Managers.
• Dashboards give a quick look at the status of your calls.
• The ability to use "Friendly Names" for fields for ease of user use.

• Light-weight software - Does not require high end specifications; also runs smoothly on Legacy systems
• Filter function - Lets you filter you packets from thousands to tens so as to find your target much easily
• Simultaneous capturing on all the network adapters - You can capture packets from all the Network Interface Cards (NIC's) at once.

• The ability to connect to systems that have a hybrid cloud solution so receive statistics from both sides

• A more user-friendly interface would be nice, but then again it is not really designed for those who are not quite comfortable with this type of software.
• Changes to functionality on updates - this can sometimes happen unexpectedly and can be an annoyance.
• More powerful data processing would be welcomed

Incentivized

It's very simple and easy to use, although individuals not used to managing and administering networks would take some time to get familiar with it. Once they have mastered use of the application, it's easy to stay knowledgeable about it, iteration after iteration. It is well supported online through an open-source community network of professionals who are helpful in imparting knowledge and in providing assistance.

Incentivized

Because we did experience some non-vendor-related issues during and after implementation, Dre and the team were terrific at working with us to solve the problems and get us up and running.

I don't believe Wireshark has "true" support as the software is open source. However, there is an active & friendly community around Wireshark that are more than happy to help answer questions. From a comprehensive Wiki and FAQ section on the site to the Ask a Question forum and bug tracker section, there's plenty of support options to make sure your questions and issues are addressed.

Incentivized

Simple and easy setup.

Incentivized

Service and value (price) is the reason we selected Variphy. The price is really workable for all the capabilities the product has. But no one can match Variphy's service. Some of the people that help me have been there from the company's start. They have a quick response and have solved every problem I have had. Their sales are always there to help when needed.

[Wireshark] is just the go-to application. It's the tool that is taught with in school and at trade conferences. We have not had a need to even look at other tools. It's free, it had a ton of functionality, and it just works without complaint.

Incentivized

• I am not an accountant, but I know that Variphy has paid for itself in customer satisfaction. We have far fewer patient complaints than we did 6 years ago.

• Identifying bugs in the network has never been smooth and near-perfect.
• Wireshark has made sure our equipment and software is working properly via analyzing network data.
• Analysis of IP packets and Sip call flaws has saved us a lot of time and confident result.

Incentivized