Calero vs. Variphy

Calero's robust telecom expense management and call accounting capabilities make it well suited for large organizations with complex communication expenses. Calero's mobile device management features make it well suited for our organization with employees who work remotely or in the field. As an organization that needs to keep our communication expenses within budget: Calero's cost control features, such as invoicing and payment management, make it well suited for our organization and keep our communication expenses within budget.

Incentivized

Variphy is well suited for customers that do not have an in-house reporting tool and needs to start collecting trunk usage data; it is suitable for customers planning a system clean up to manage unused DIDs, trunk lines...etc

• Improve business process agility
• Creating internal/operational efficiencies
• Simple to use very adaptable several points of integration

Incentivized

• Our most used function is the Cradle to Grave function in Reporting. We get the full and exact path that any call takes.
• Monthly scheduled reporting is automatically sent to the correct Directors and Managers.
• Dashboards give a quick look at the status of your calls.
• The ability to use "Friendly Names" for fields for ease of user use.

• User interface: The software's interface could be made more user-friendly, with more intuitive navigation and clearer presentation of data and information.
• Data analytics: Calero's data analytics capabilities could be enhanced to provide more detailed and actionable insights into an organization's communication and information expenses.

Incentivized

• The ability to connect to systems that have a hybrid cloud solution so receive statistics from both sides

Because we did experience some non-vendor-related issues during and after implementation, Dre and the team were terrific at working with us to solve the problems and get us up and running.

Calero may be a good choice for the organizations that are looking for a
well-established and well-regarded solution specifically for telecom
expense management, but may not be the best choice for organizations
with broader IT cost optimization needs.

Incentivized

Service and value (price) is the reason we selected Variphy. The price is really workable for all the capabilities the product has. But no one can match Variphy's service. Some of the people that help me have been there from the company's start. They have a quick response and have solved every problem I have had. Their sales are always there to help when needed.

• it helps us accurately and efficiently manage our telecom expenses
• it identify cost reduction
• our telecom investments are used in the most optimized

Incentivized

• I am not an accountant, but I know that Variphy has paid for itself in customer satisfaction. We have far fewer patient complaints than we did 6 years ago.