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Valicom Clearview vs. Widepoint Telecom Lifecycle Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Valicom Clearview

    Score8.4 out of 10
    N/AClearview is a web-based platform for managing voice, wireless, data environments, and more. Used by internal staff alone, or paired with professional services provided Valicom's expert team, Clearview is presented by the vendor as a robust proactive tool that increases visibility, controls costs, and reduces risk. The vendor boasts that when paired with Valicom's 5-Star Customer Service and complimentary bill payment solutions, an organization…N/A

    Telecom Lifecycle Management

    Score7 out of 10
    N/AWidepoint offers a range of products and services to enterprises and government entities. TEM is available a a product called Telecom Lifecycle Management and is also available as a managed service which includes mobility management, identity authentication and access management.N/A
    Pricing
    Valicom ClearviewTelecom Lifecycle Management
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Valicom ClearviewTelecom Lifecycle Management
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Valicom ClearviewTelecom Lifecycle Management
    Considered Both Products
    Valicom
    No answer on this topic
    Widepoint
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    User Ratings
    Valicom ClearviewTelecom Lifecycle Management
    Likelihood to Recommend
    8.4
    (7 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    7.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Valicom ClearviewTelecom Lifecycle Management
    Likelihood to Recommend
    Valicom
    Like most platforms, its only as good as how well and how often you use it. It definitely is a good platform for pushing out content to your employee base or team. You need to have a decent size list of people to realize its true capability/value/reach. It requires someone to be regularly loading in content for shares and pushing them out to the individuals. But either from an email or when logged into the platform, a share can be done with just a few clicks
    Incentivized
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    Widepoint
    Widepoint Telecom Lifecycle Management is well suited for organizations that have a high volume of mobile devices and plans to manage. It offers a comprehensive set of tools to track and manage the inventory, usage, and costs of these devices. It may not be the best fit for organizations with few mobile devices to manage. The platform is designed for larger organizations and may have a higher cost, which could be a barrier for smaller companies. It may be less appropriate for organizations that do not have a need for advanced usage tracking and reporting features.
    Incentivized
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    Pros
    Valicom
    • Custom Reporting Capability
    • Inventory Management
    • End-to-End Invoice Processing
    • Greater Visibility with Dashboards
    • Invoice Imaging & Archiving
    • Contract Tracking & Change Management
    Incentivized
    Read full review
    Widepoint
    • Detailed inventory management of your telecom assets.
    • Keeping track of all devices, service plans, and usage data, making it easy to identify any inefficiencies or unnecessary expenses.
    • Ability to automate many of the tasks associated with telecom expense management.
    • Robust reporting and analytics capabilities.
    • Offers a user-friendly interface, making it easy for employees to place orders and request support.
    Incentivized
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    Cons
    Valicom
    • Can be slow to load larger data sets
    • Invoicing templates feel a little clunky
    • API integration needs improvement - works but only on a basic degree
    Incentivized
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    Widepoint
    • Difficulties in navigating the user interface and finding specific information.
    • Lack of integration with other enterprise systems.
    • Limited mobile device management capabilities.
    Incentivized
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    Likelihood to Renew
    Valicom
    2 reasons - 1 the Clearview team was seamless in our buying process. 2 - we have it implemented and it would be very difficult to transfer directly when in a growth phase.
    Incentivized
    Read full review
    Widepoint
    No answers on this topic
    Usability
    Valicom
    The user interface is fairly intuitive. It's not hard to find your content, set up your shares, or view your results/analytics. As mentioned, the content available for sharing within Clearview isn't great, but I don't place a ton of value on that, as this is likely intended for more sharing of original, unique content. I do think there still can be some improvements made to setting up shares across multiple platforms at the same time, but overall, it does the job fine
    Incentivized
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    Widepoint
    No answers on this topic
    Support Rating
    Valicom
    I couldn't ask for better support. Everytime I have a question or concern, I talk to a real live person, and it is always the same project manager or the same supporting analyst if he is out of the office. They really feel like a part of the team since we connect and communicate regularly. I honestly don't think you can find this type of support anywhere today in such an automated world.
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    Widepoint
    No answers on this topic
    Alternatives Considered
    Valicom
    With brightfin, it is tough to remember where to go for everything, it is not easy to search for things that you need urgently because you will have to keep some time in hand to get to the relevant details. I often find myself looking around and wasting time in selecting the wrong areas and thus navigating the site can be confusing for a new user. Searching through is certainly not simple and much more complicated as compared to Clearview where you simply glide through for the needed information.
    Incentivized
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    Widepoint
    No answers on this topic
    Return on Investment
    Valicom
    • Positive. The cost up front is usually 0.5% - 3% MAX and savings are usually upwards of 15% - 30% so there is a massive ROI.
    • The dedicated staff that supports the tool in the background is extremely helpful to address concerns and even requests for custom reports, completely free which is nice.
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    Widepoint
    • Widepoint Telecom Lifecycle Management has had a positive impact on our overall business objectives by streamlining and automating the management of our telecom assets and services.
    • It has allowed us to reduce costs and improve efficiency by consolidating and centralizing all of our telecom data and information, which has made it easier for us to track and manage our inventory, contracts, and invoices.
    Incentivized
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