Vagaro vs. Zenoti

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Vagaro
Score 7.4 out of 10
N/A
Vagaro in Dublin, California built their flagship club management platform around the needs of spas and salons, and can help business owners manage their business with online bookings and integrations with channels of importance to small businesses (Facebook, Yelp, etc) as well as back office software (Quickbooks, Xero) commonly used among small businesses.N/A
Zenoti
Score 4.8 out of 10
Enterprise companies (1,001+ employees)
Zenoti is a cloud software used by spas, salons, med spas, yoga and fitness studios to grow and manage their business. Zenoti includes scheduling, a POS system, and its centralized platform integrates appointment scheduling, billing, marketing, inventory, custom reporting and mobile apps. Zenoti Mobile aims to bring simplicity to the complexity of running a spa, including a system for staff and tools also to elevate the customer experience, with built-in marketing…N/A
Pricing
VagaroZenoti
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
VagaroZenoti
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
User Ratings
VagaroZenoti
Likelihood to Recommend
5.9
(0 ratings)
8.2
(0 ratings)
Usability
-
(0 ratings)
7.3
(0 ratings)
User Testimonials
VagaroZenoti
Likelihood to Recommend
We have been working in IT for many years and we can say that the software fulfills what it promises but mostly I would say that it is oriented for businesses that are just starting out and if that is your case, friend, let me tell you that the software will save you many organizational problems.
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Exactly the program is designed for spa industries or markets that are specifically dedicated to reservations, but we have shown that it can also have a great contribution for small internal spas in companies that need organization, its price is accessible, it gives order and administration, formality which is what we want to show in our company. Thanks Zeneti our collaborators are happier.
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Pros
  • listing of the service is great
  • location of spas nearby
  • Rating the service
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  • Appointment Management
  • Marketing
  • Point of Sale
  • Client Communications, SMS messaging
  • Online Booking and Online Gift Certificates
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Cons
  • A cancellation feature doesn't seem to be available.
  • Adding photos to the description would be a plus.
  • How to locate certain feature as opt in is hard to find.
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  • A few minor limitations using the calendar to book appointments.
  • Display which therapists are available when customers are booking online.
  • A few minor usability improvements in the point of sale.
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Usability
No answers on this topic
Because of the highly customizable nature of the software, the usability is sometimes affected, requiring lots of training for the staff
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Alternatives Considered
StyleSeat is a scheduling platform for the end user. It also allows you to pay directly in the app, along with tipping. StyleSeat is also a well-known product used in the service industry that offers more bells and whistles. Although, you can sometimes get bombarded with ads and emails.
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Zenoti offers the richest feature set for our business category.
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Return on Investment
  • It wasn't the most positive because I didn't like to offer discounts which is why I switched
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  • Built in marketing features help to boost bookings
  • Built in features to help sell Add-ons.
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ScreenShots

Zenoti Screenshots

Screenshot of Admin Dashboard InterfaceScreenshot of Front Desk InterfaceScreenshot of SmartKartScreenshot of Advanced Marketing DashboardScreenshot of Advanced MarketingScreenshot of Zenoti Reports