Userlytics vs. UXArmy

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Userlytics
Score 8.0 out of 10
N/A
Userlytics headquartered in San Francisco provides their suite of usablity testing tools for UI or website developers (or deliverers of similar digital assets) on a pay-as-you-go / per participant basis, or a subscription basis.N/A
UXArmy
Score 0.0 out of 10
N/A
UXArmy is a user research platform. From ideation, testing prototypes to refining fully launched products, UXArmy gives teams access to critical insights, empowering designers, product managers and marketers to validate, optimize, and iterate. Whether it’s unmoderated tests or moderated interviews and focus groups, UXArmy can be used to watch real users engage with a product and messaging, revealing emotional insights in addition to stats. With screen and video…
$0
per month
Pricing
UserlyticsUXArmy
Editions & Modules
No answers on this topic
Starter
$0
per month
Essential
$99
per month
Organization
Custom
per year
Offerings
Pricing Offerings
UserlyticsUXArmy
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsUXArmy panel participants are only available as an add on for paid plans
More Pricing Information
Community Pulse
UserlyticsUXArmy
Best Alternatives
UserlyticsUXArmy
Small Businesses
Smartlook
Smartlook
Score 8.2 out of 10
Smartlook
Smartlook
Score 8.2 out of 10
Medium-sized Companies
Optimal
Optimal
Score 9.0 out of 10
Optimal
Optimal
Score 9.0 out of 10
Enterprises
Optimal
Optimal
Score 9.0 out of 10
Optimal
Optimal
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
UserlyticsUXArmy
Likelihood to Recommend
7.6
(0 ratings)
-
(0 ratings)
Likelihood to Renew
7.0
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Availability
4.0
(0 ratings)
-
(0 ratings)
Performance
5.0
(0 ratings)
-
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
In-Person Training
9.0
(0 ratings)
-
(0 ratings)
Online Training
7.0
(0 ratings)
-
(0 ratings)
Implementation Rating
8.0
(0 ratings)
-
(0 ratings)
Configurability
2.0
(0 ratings)
-
(0 ratings)
Ease of integration
5.0
(0 ratings)
-
(0 ratings)
Product Scalability
5.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
2.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
7.0
(0 ratings)
-
(0 ratings)
User Testimonials
UserlyticsUXArmy
Likelihood to Recommend
It is an excellent resource for user testing, especially when it comes to using the Userlytics user panel. I would love to see them add a recruiting part and communication with potential users, in case we need to bring our own panel.
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Pros
  • On Userlytics it is easy to set up test and the required tasks.
  • Userlytics offer you transcription services, which can save a lot of time; rather than watch and transcribe the full video yourself, they can do this for you.
  • You can request to recruit particular people, with options like device, country and the use of prescreening questions.
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No answers on this topic
Cons
  • Usability of its platform
  • Simpler pricing model (it always takes so much time to explain to someone new, how Userlytics works)
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No answers on this topic
Usability
I think it's very user friendly. I think it gives you a chance to get a feel for websites you may not previously have experience with nor have otherwise experienced. It's also a great way to give input and help shape functionality of business you may enjoy or have further interest in
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No answers on this topic
Support Rating
They give their best and also reply to queries immediately
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No answers on this topic
In-Person Training
Well trained Professionls
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No answers on this topic
Online Training
Decent but not comprehensive
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Implementation Rating
Even though it takes time to set up. The work is diligent and out of the quality is great
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No answers on this topic
Alternatives Considered
We used WhatUsersDo. However, the tool currently got bought out by a bigger company and were removing the remote research tool. We chose to use Userlytics as it stacked up well against competitors.
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Scalability
Delay to get output
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No answers on this topic
Return on Investment
  • More ideas
  • Better grasp on functionality of website
  • An idea of how the websites work on a phone platform
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No answers on this topic
ScreenShots

Userlytics Screenshots

Screenshot of Testing for all digital assets on desktop and mobile devicesScreenshot of Downloadable, advanced metricsScreenshot of Shareable video clips and resultsScreenshot of Sentiment analysisScreenshot of AI UX AnalysisScreenshot of AI based audio transcriptions

UXArmy Screenshots

Screenshot of the client dashboard where clients can create tests for their prototypes, websites, mobile Apps, Mobile websites, web apps. They can check the overall progress of every test and they can also navigate to each test and see their progress and details as well.

They can check their account summary, top-up their account (via both PayPal and Debit/Credit cards) with credits to use in recruiting UserAdvocates to take the test.

They can also navigate to account settings from the dashboard.Screenshot of a section that displays all the tests and any test can be selected to see the details of the response of the test. A new test can be created from here too by clicking on the "create test" button in the upper right corner of the screen.Screenshot of an example of the 2 ways to recruit for a test:

1. Up to 10  team members can take tests for free.

2. Testers can be recruited from the UXArmy's pool of testers from all around the world with a detailed demographic and behavioral filters like the country they live in or what language they speak, the mobile device they use, what gender they are, what shows they watch on TV, etc.