UserBob vs. Userlytics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
UserBob
Score 6.5 out of 10
N/A
UserBob provides remote user testing. The vendor recruits users to try out an organization's website and records the tester's screen and feedback. Organizations can provide instructions on what will be tested and can also select the demographic groups from which the users will be chosen.N/A
Userlytics
Score 8.0 out of 10
N/A
Userlytics headquartered in San Francisco provides their suite of usablity testing tools for UI or website developers (or deliverers of similar digital assets) on a pay-as-you-go / per participant basis, or a subscription basis.N/A
Pricing
UserBobUserlytics
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
UserBobUserlytics
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is $1 per requested user testing minutes.
More Pricing Information
Community Pulse
UserBobUserlytics
Best Alternatives
UserBobUserlytics
Small Businesses
Smartlook
Smartlook
Score 8.2 out of 10
Smartlook
Smartlook
Score 8.2 out of 10
Medium-sized Companies
Optimal
Optimal
Score 9.0 out of 10
Optimal
Optimal
Score 9.0 out of 10
Enterprises
Optimal
Optimal
Score 9.0 out of 10
Optimal
Optimal
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
UserBobUserlytics
Likelihood to Recommend
6.5
(0 ratings)
7.6
(0 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(0 ratings)
Usability
-
(0 ratings)
9.0
(0 ratings)
Availability
-
(0 ratings)
4.0
(0 ratings)
Performance
-
(0 ratings)
5.0
(0 ratings)
Support Rating
-
(0 ratings)
9.0
(0 ratings)
In-Person Training
-
(0 ratings)
9.0
(0 ratings)
Online Training
-
(0 ratings)
7.0
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(0 ratings)
Configurability
-
(0 ratings)
2.0
(0 ratings)
Ease of integration
-
(0 ratings)
5.0
(0 ratings)
Product Scalability
-
(0 ratings)
5.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
2.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
7.0
(0 ratings)
User Testimonials
UserBobUserlytics
Likelihood to Recommend
It's one size fits all for now. If you need someone very very specific, it may be less helpful, but those cases are few and far between. I think this service would work for 90% of user testing scenarios.
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It is an excellent resource for user testing, especially when it comes to using the Userlytics user panel. I would love to see them add a recruiting part and communication with potential users, in case we need to bring our own panel.
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Pros
  • It is quick to get results
  • It was cheap to purchase
  • Its easy to use
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  • On Userlytics it is easy to set up test and the required tasks.
  • Userlytics offer you transcription services, which can save a lot of time; rather than watch and transcribe the full video yourself, they can do this for you.
  • You can request to recruit particular people, with options like device, country and the use of prescreening questions.
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Cons
  • that can change the language
  • more payment options
  • Could recruit Latino users to test the apps and sites
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  • Usability of its platform
  • Simpler pricing model (it always takes so much time to explain to someone new, how Userlytics works)
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Usability
No answers on this topic
I think it's very user friendly. I think it gives you a chance to get a feel for websites you may not previously have experience with nor have otherwise experienced. It's also a great way to give input and help shape functionality of business you may enjoy or have further interest in
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Support Rating
No answers on this topic
They give their best and also reply to queries immediately
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In-Person Training
No answers on this topic
Well trained Professionls
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Online Training
No answers on this topic
Decent but not comprehensive
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Implementation Rating
No answers on this topic
Even though it takes time to set up. The work is diligent and out of the quality is great
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Alternatives Considered
Both sites seek the same thing, which is to record real users to test applications and sites, however, UserBob was selected because it is more accessible, faster, and more agile, and it offers a guarantee that it will return 100% of the money in case of not being satisfied With the service.
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We used WhatUsersDo. However, the tool currently got bought out by a bigger company and were removing the remote research tool. We chose to use Userlytics as it stacked up well against competitors.
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Scalability
No answers on this topic
Delay to get output
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Return on Investment
  • UserBob has significantly reduced the time it would take us to review our platform.
  • UserBob has allowed us to find and fix bugs before actual users ran into issues.
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  • More ideas
  • Better grasp on functionality of website
  • An idea of how the websites work on a phone platform
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ScreenShots

UserBob Screenshots

Screenshot of Home screen

Userlytics Screenshots

Screenshot of Testing for all digital assets on desktop and mobile devicesScreenshot of Downloadable, advanced metricsScreenshot of Shareable video clips and resultsScreenshot of Sentiment analysisScreenshot of AI UX AnalysisScreenshot of AI based audio transcriptions