Uptrends is the eponymous product from the company in Massachusetts for monitoring a website's uptime, used as well for monitoring web apps' functioning, server monitoring with alerts and reporting, and general analysis of a website's performance, element-by-element.
$16.21
per month
Zabbix
Score 8.7 out of 10
N/A
Zabbix is an open-source network performance monitoring software. It includes prebuilt official and community-developed templates for integrating with networks, applications, and endpoints, and can automate some monitoring processes.
N/A
Pricing
Uptrends
Zabbix
Editions & Modules
Starter
$16.21
per month
Business
$22.61
per month
Enterprise
$54.04
per month
No answers on this topic
Offerings
Pricing Offerings
Uptrends
Zabbix
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
The basic plans (Starter, Premium, and Professional) come with a fixed amount of uptime monitors you can use for the price shown. The advanced plans (Business and Enterprise) are fully customizable, so you only pay for what you need. The price gets higher based on the number of monitors you add. You can calculate the exact fee in your account using our pricing configurator
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More Pricing Information
Community Pulse
Uptrends
Zabbix
Features
Uptrends
Zabbix
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Uptrends
7.4
Ratings
4% below category average
Zabbix
-
Ratings
Remote monitoring
8.00 Ratings
00 Ratings
Network device monitoring
9.00 Ratings
00 Ratings
Multiple Server Monitoring
7.00 Ratings
00 Ratings
Multi-device monitoring
6.00 Ratings
00 Ratings
Automated alerts and notifications
7.10 Ratings
00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Uptrends
7.5
Ratings
1% above category average
Zabbix
-
Ratings
Patch Management
7.00 Ratings
00 Ratings
Service configuration management
8.00 Ratings
00 Ratings
Software and hardware inventory
7.00 Ratings
00 Ratings
Policy-based automation
8.00 Ratings
00 Ratings
Reporting
Comparison of Reporting features of Product A and Product B
Uptrends
7.7
Ratings
1% above category average
Zabbix
-
Ratings
Performance data reports
8.00 Ratings
00 Ratings
Customizable reporting
7.00 Ratings
00 Ratings
Data visualization
8.90 Ratings
00 Ratings
Risk analysis
7.00 Ratings
00 Ratings
Security
Comparison of Security features of Product A and Product B
Because we spread out in different locations, we can't always know the status of our devices. Zabbix solves this issue for us. As soon as we see an alert that the remote site is down, we can solve it right away. I can't think of a scenario where it was less appropriate for us.
Alerts; Zabbix allows deep customization of conditions and alerts giving you the ability to perform nearly any scripted action in a variety of scenarios
Inventory; having one place to see a list of all on-going problems and list of servers within your organization is critical
Graphs; screens or graphs showing customizable and color-coded historical usage is a necessity in any monitoring software
It is free. It didn't cost anything to implement (other than my time and the cost incurred for it) and it is filling a badly needed gap in our IT infrastructure. Support is available if we have issues and can be done annually or paid for on a per incident basis as needed. Expansion, updates, and all other future lifecycle activities are likewise free of cost, so as long as someone is able to implement/maintain the software (and the OSS project is maintained) then I imagine the company will never leave it.
Well i find the tool quite useful for my daily network monitoring purpose. We get the alerts easily through SMS which saves us lot of our times and effort. The tool is highly customizable which i mentioned earlier which helps to create different alert criteria for different device or system.
Support average response time is 24 hours, which is quite a significant time when having some issues and needs help. They have notification issues as well. I mean, when a customer needs to be notified, for example canceling anything related acc maybe they sent notification and service suspend immediately, no pre notifications to act and be ready not to be blind.
The setup is the most time-consuming portion of using zabbix. It takes a lot of effort to shape it into a usable format and even then it can get very messy. It's not exactly intuitive and as mentioned the UI seems a bit antiquated. If I was to roll out a monitoring solution from scratch, I'd probably look for alternatives which are easier to use and maintain.
We are a mainly Windows environment, so it would be useful if we could have used Active Directory to deploy agents. As of version 4.2, Zabbix has announced a new agent MSI file to allow exactly that. Unfortunately, we didn't have that option. Also, for Linux and MAC deployments, there is no simple way to deploy that. Using remote scripts you may be able to create something, but most places will opt for either SNMP (agentless) or manual installation of agents to add to Zabbix. A way of deploying agents via discovery would go a long way to helping in the adoption of the tool.
The price range is good if compared with the following tools. Alerts are informative, easy to connect with chat ops software, like slack, which is widely used by teams in my company. Performance measurement, which can be tracked day by day and can be delivered to stakeholders, all this made me decide to choose this tool.
The software's I mentioned are great, but they are overpriced comparing to Zabbix while it's a free open-source application. The value its adding has high price than any other free open-source apps. the monitoring and alerts details and the friendly user interface is stacking up against any other apps in the web.
Zabbix has had a positive impact on uptime of our external facing website. Users don't always call up our Customer Service team to report that something is down - sometimes they just abandon the website all together. By having a monitoring solution that tells us when things are down before customers do, we are able to respond quickly and avoid losing visitors and ultimately sales.