Uptrends vs. Zabbix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Uptrends
Score 8.1 out of 10
N/A
Uptrends is the eponymous product from the company in Massachusetts for monitoring a website's uptime, used as well for monitoring web apps' functioning, server monitoring with alerts and reporting, and general analysis of a website's performance, element-by-element.
$16.21
per month
Zabbix
Score 8.7 out of 10
N/A
Zabbix is an open-source network performance monitoring software. It includes prebuilt official and community-developed templates for integrating with networks, applications, and endpoints, and can automate some monitoring processes.N/A
Pricing
UptrendsZabbix
Editions & Modules
Starter
$16.21
per month
Business
$22.61
per month
Enterprise
$54.04
per month
No answers on this topic
Offerings
Pricing Offerings
UptrendsZabbix
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThe basic plans (Starter, Premium, and Professional) come with a fixed amount of uptime monitors you can use for the price shown. The advanced plans (Business and Enterprise) are fully customizable, so you only pay for what you need. The price gets higher based on the number of monitors you add. You can calculate the exact fee in your account using our pricing configurator
More Pricing Information
Community Pulse
UptrendsZabbix
Features
UptrendsZabbix
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Uptrends
7.4
Ratings
4% below category average
Zabbix
-
Ratings
Remote monitoring8.00 Ratings00 Ratings
Network device monitoring9.00 Ratings00 Ratings
Multiple Server Monitoring7.00 Ratings00 Ratings
Multi-device monitoring6.00 Ratings00 Ratings
Automated alerts and notifications7.10 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Uptrends
7.5
Ratings
1% above category average
Zabbix
-
Ratings
Patch Management7.00 Ratings00 Ratings
Service configuration management8.00 Ratings00 Ratings
Software and hardware inventory7.00 Ratings00 Ratings
Policy-based automation8.00 Ratings00 Ratings
Reporting
Comparison of Reporting features of Product A and Product B
Uptrends
7.7
Ratings
1% above category average
Zabbix
-
Ratings
Performance data reports8.00 Ratings00 Ratings
Customizable reporting7.00 Ratings00 Ratings
Data visualization8.90 Ratings00 Ratings
Risk analysis7.00 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Uptrends
7.3
Ratings
14% above category average
Zabbix
-
Ratings
Data backup and recovery8.00 Ratings00 Ratings
Antivirus and malware management6.00 Ratings00 Ratings
Administrator access control8.00 Ratings00 Ratings
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UptrendsZabbix
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User Ratings
UptrendsZabbix
Likelihood to Recommend
9.0
(0 ratings)
8.3
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(0 ratings)
Usability
-
(0 ratings)
8.6
(0 ratings)
Support Rating
7.0
(0 ratings)
5.0
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
UptrendsZabbix
Likelihood to Recommend
Uptrends is best for those looking to monitor their website's pushes, downtimes, or just their overall speed.
Read full review
Because we spread out in different locations, we can't always know the status of our devices. Zabbix solves this issue for us. As soon as we see an alert that the remote site is down, we can solve it right away. I can't think of a scenario where it was less appropriate for us.
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Pros
  • Monitors downtime.
  • Waterfall of resources when loading pages.
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  • Alerts; Zabbix allows deep customization of conditions and alerts giving you the ability to perform nearly any scripted action in a variety of scenarios
  • Inventory; having one place to see a list of all on-going problems and list of servers within your organization is critical
  • Graphs; screens or graphs showing customizable and color-coded historical usage is a necessity in any monitoring software
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Cons
  • Custom alert text option on mail
  • The synthetic tool needs some improvement when the last used device has not to support for recording scenarios in iframe located elements.
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  • Creating an alert & its trigger can be made easier.
  • More VM-based data collection counters should be introduced to have better VM monitoring.
  • The raw counters collection agent in every node is relatively weak. It goes down often, which needs more stability.
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Likelihood to Renew
No answers on this topic
It is free. It didn't cost anything to implement (other than my time and the cost incurred for it) and it is filling a badly needed gap in our IT infrastructure. Support is available if we have issues and can be done annually or paid for on a per incident basis as needed. Expansion, updates, and all other future lifecycle activities are likewise free of cost, so as long as someone is able to implement/maintain the software (and the OSS project is maintained) then I imagine the company will never leave it.
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Usability
No answers on this topic
Well i find the tool quite useful for my daily network monitoring purpose. We get the alerts easily through SMS which saves us lot of our times and effort. The tool is highly customizable which i mentioned earlier which helps to create different alert criteria for different device or system.
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Support Rating
Support average response time is 24 hours, which is quite a significant time when having some issues and needs help. They have notification issues as well. I mean, when a customer needs to be notified, for example canceling anything related acc maybe they sent notification and service suspend immediately, no pre notifications to act and be ready not to be blind.
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The setup is the most time-consuming portion of using zabbix. It takes a lot of effort to shape it into a usable format and even then it can get very messy. It's not exactly intuitive and as mentioned the UI seems a bit antiquated. If I was to roll out a monitoring solution from scratch, I'd probably look for alternatives which are easier to use and maintain.
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Implementation Rating
No answers on this topic
We are a mainly Windows environment, so it would be useful if we could have used Active Directory to deploy agents. As of version 4.2, Zabbix has announced a new agent MSI file to allow exactly that. Unfortunately, we didn't have that option. Also, for Linux and MAC deployments, there is no simple way to deploy that. Using remote scripts you may be able to create something, but most places will opt for either SNMP (agentless) or manual installation of agents to add to Zabbix. A way of deploying agents via discovery would go a long way to helping in the adoption of the tool.
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Alternatives Considered
The price range is good if compared with the following tools. Alerts are informative, easy to connect with chat ops software, like slack, which is widely used by teams in my company. Performance measurement, which can be tracked day by day and can be delivered to stakeholders, all this made me decide to choose this tool.
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The software's I mentioned are great, but they are overpriced comparing to Zabbix while it's a free open-source application. The value its adding has high price than any other free open-source apps. the monitoring and alerts details and the friendly user interface is stacking up against any other apps in the web.
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Return on Investment
  • 1st getting info about issues
  • Automated escalation helps to save time and avoid human kind mistakes.
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  • Zabbix has had a positive impact on uptime of our external facing website. Users don't always call up our Customer Service team to report that something is down - sometimes they just abandon the website all together. By having a monitoring solution that tells us when things are down before customers do, we are able to respond quickly and avoid losing visitors and ultimately sales.
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ScreenShots