UniFi Cloud Gateways vs. Zscaler Internet Access

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
UniFi Cloud Gateways
Score 9.1 out of 10
N/A
Ubiquiti Networks supports enterprise network security and wireless WAN via the WiFi integrated UniFi Cloud Gateways, including the Dream Router 7, and the UniFi Express 7.N/A
Zscaler Internet Access
Score 8.8 out of 10
N/A
Zscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.N/A
Pricing
UniFi Cloud GatewaysZscaler Internet Access
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
UniFi Cloud GatewaysZscaler Internet Access
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
UniFi Cloud GatewaysZscaler Internet Access
Features
UniFi Cloud GatewaysZscaler Internet Access
Identity Management
Comparison of Identity Management features of Product A and Product B
UniFi Cloud Gateways
-
Ratings
Zscaler Internet Access
5.0
Ratings
56% below category average
Multi-Factor Authentication00 Ratings5.00 Ratings
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
UniFi Cloud Gateways
-
Ratings
Zscaler Internet Access
10.0
Ratings
6% above category average
Endpoint Detection and Response (EDR)00 Ratings10.00 Ratings
Threat Intelligence
Comparison of Threat Intelligence features of Product A and Product B
UniFi Cloud Gateways
-
Ratings
Zscaler Internet Access
9.5
Ratings
7% above category average
Network Analytics00 Ratings9.70 Ratings
Threat Recognition00 Ratings9.40 Ratings
Vulnerability Classification00 Ratings9.40 Ratings
Automated Alerts and Reporting00 Ratings9.40 Ratings
Threat Analysis00 Ratings9.70 Ratings
Threat Intelligence Reporting00 Ratings9.70 Ratings
Automated Threat Identification00 Ratings9.10 Ratings
Zero Trust Security
Comparison of Zero Trust Security features of Product A and Product B
UniFi Cloud Gateways
-
Ratings
Zscaler Internet Access
9.7
Ratings
4% above category average
Continuous Verification00 Ratings9.70 Ratings
Secure Web Gateways00 Ratings9.70 Ratings
Network Flow Control00 Ratings9.70 Ratings
Network Traffic Analysis00 Ratings9.40 Ratings
Segmentation Leveraging00 Ratings10.00 Ratings
Admin Access Control00 Ratings9.40 Ratings
Network Data Encryption00 Ratings9.40 Ratings
Network Topology Mapping00 Ratings10.00 Ratings
Best Alternatives
UniFi Cloud GatewaysZscaler Internet Access
Small Businesses

No answers on this topic

ThreatLocker
ThreatLocker
Score 9.5 out of 10
Medium-sized Companies
Quantum Firewalls and Security Gateways
Quantum Firewalls and Security Gateways
Score 9.6 out of 10
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.9 out of 10
Enterprises
Quantum Firewalls and Security Gateways
Quantum Firewalls and Security Gateways
Score 9.6 out of 10
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
UniFi Cloud GatewaysZscaler Internet Access
Likelihood to Recommend
9.2
(0 ratings)
8.7
(0 ratings)
Usability
10.0
(0 ratings)
8.5
(0 ratings)
Support Rating
10.0
(0 ratings)
8.1
(0 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
UniFi Cloud GatewaysZscaler Internet Access
Likelihood to Recommend
The Ubiquiti Wireless WAN solution can be used in both small and large corporate environments. However, as it has a rather high cost, its cost-benefit is greater in medium and large corporations, as small corporations may not take advantage of as many resources as the integration between Wi-Fi devices. In medium and large corporations, resources like this represent a very great facility in network management and in the availability of the connection in a transparent way at different points of the company, together with the security of isolated networks logically being made available by the same Wi-Fi device.
Read full review
Zscaler Internet Access has extremely powerful category selection and it is very easy to create your own destinations for inspection and policy exceptions (SSL exception specifically). It is also very affordable and just as powerful (if not more) than some of the other solutions I have used in the past to achieve internet security.
Read full review
Pros
  • Automatically load balances based on band. Makes it simple to spread out users.
  • Updates can be set to automatic or manual. Automatic uses rolling updates, happens every time we update the controller.
  • Continually add new features and improvements with their FREE software upgrades
Read full review
  • The depth that Cloud App control policies can go into. Being able to control individual actions within an application, more than just all or nothing access.
  • The UX/UI design makes it really easy to navigate the portal.
  • Understanding how cloud app/url control policy gets evaluated and creating/editing existing policy is extremely straightforward.
Read full review
Cons
  • Supply can be a problem, especially for new products. We have had to sometimes wait for months for supply to come in.
  • No phone support. Only email/chat. can be frustrating sometimes just texting someone, but have not had to contact them very often.
Read full review
  • Easier interface on the menus so they don't disappear.
  • Help, I'm contacting support only through the ZIA portal, but I'm unable to use the link easily.
  • Mobile interface changes.
  • The searching function for the logs is tricky and challenging to use, and the menu always pops down when trying to find the proper function.
Read full review
Likelihood to Renew
No answers on this topic
While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:
Key Gaps:
1. Advanced Threat Costs:
ZIA’s add-ons (e.g., Advanced DLP, Sandboxing) incur 35%+ cost premiums – straining budgets as transaction volumes (UPI/iMobile) grow 50% YoY.
2. API Banking Scalability:
ZIA’s API rate limits throttle real-time policy sync during UPI peaks (10K+ TPS), forcing workarounds for finacle integrations.
3. RBI Future-Proofing:
Limited native support for upcoming digital rupee (CBDC) security rules requires custom development, increasing compliance overhead.
Read full review
Usability
The combination of performance, range, low-power use, and manageability made it ideal for us.
Read full review
The application is easy to install and configure on all Windows devices. To troubleshoot any internet issue, we can easily collect all the relevant logs from Zscaler and check the exact issue. The only problem is with the uninstall, as a dedicated crew needs to provide the password.
Read full review
Performance
No answers on this topic
There are often performance issues reported
Read full review
Support Rating
We have not needed to contact support, except to replace one device that was damaged in shipping. The company immediately issued an RMA without delay, and we had our replacement product within a week
Read full review
Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise
Read full review
Alternatives Considered
Prior to this, we used Cisco Meraki wireless access points, which did not allow for centralized control, therefore several access points shared the same SSID. Because the client's movement from one device to another was not as seamless and reliable as it is with the current Ubiquiti solution, this shift cost both time and stability during configuration.
Read full review
Zscaler Internet Access is most akin to ZPA - we bought both at the same time to handle all traffic internally and externally. In terms of quality - I would make the statement that Zscaler Internet Access is a simpler product but that's also cause there are no App Connectors involved in that process.
Read full review
Return on Investment
  • Huge cost savings. Buy it once and you are done, no annual renewals.
  • Extremely reliable and scalable. We went from 0 to 900 Chromebooks in 2 years.
  • Very little maintenance, set it and forget it. Allows us to focus on other tasks.
Read full review
  • Has allowed us to remove other products that were suboptimal
  • Saved us money overall by stacking it with other Zscaler products
  • Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices
Read full review
ScreenShots

Zscaler Internet Access Screenshots

Screenshot of an overview of Zscaler Internet Access (ZIA), a cloud native security service edge (SSE) solution that builds on a decade of secure web gateway leadership. Offered as a scalable SaaS platform through Zscaler's security cloud, it replaces legacy network security solutions, preventing advanced attacks and data loss with a comprehensive zero trust approach. ZIA is integrated into the Zscaler Zero Trust Exchange™ to provide superior defense-in-depth, secure connectivity, end user experience, and administrative visibility and control.