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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Unanet CRM by Cosential

    Score10 out of 10
    N/AUnanet CRM by Cosential (formerly Cosential CRM) is dedicated to helping AEC business developers, marketers, and executives win better business, and grow revenue. It became an Unanet solution in 2020, when Unanet acquired Cosential.N/A

    Veeva CRM

    Score8.4 out of 10
    N/AVeeva CRM is an enterprise customer relationship management application for pharmaceutical, biotech, consumer health, and animal health companies. CRM supports field sales and medical teams, including primary care, specialty care, key accounts, retail sales, and medical science liaisons.N/A
    Pricing
    Unanet CRM by CosentialVeeva CRM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Unanet CRM by CosentialVeeva CRM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Unanet CRM by CosentialVeeva CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Unanet CRM by Cosential and Veeva CRM
    Feature
    Unanet CRM by Cosential
    8.7
    1 Ratings
    12% above category average
    Veeva CRM
    9.1
    4 Ratings
    17% above category average
    Customer data management / contact management10.01 Ratings10.04 Ratings
    Workflow management6.01 Ratings9.04 Ratings
    Territory management9.01 Ratings7.04 Ratings
    Opportunity management10.01 Ratings8.03 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.01 Ratings10.03 Ratings
    Interaction tracking9.01 Ratings10.04 Ratings
    Channel / partner relationship management7.01 Ratings9.03 Ratings
    Contract management00 Ratings10.03 Ratings
    Quote & order management00 Ratings9.03 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Unanet CRM by Cosential and Veeva CRM
    Feature
    Unanet CRM by Cosential
    7.5
    1 Ratings
    1% below category average
    Veeva CRM
    8.5
    3 Ratings
    11% above category average
    Lead management10.01 Ratings9.03 Ratings
    Email marketing5.01 Ratings8.03 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Unanet CRM by Cosential and Veeva CRM
    Feature
    Unanet CRM by Cosential
    8.0
    1 Ratings
    5% above category average
    Veeva CRM
    9.7
    3 Ratings
    24% above category average
    Task management7.01 Ratings10.03 Ratings
    Reporting9.01 Ratings9.03 Ratings
    Billing and invoicing management00 Ratings10.03 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Unanet CRM by Cosential and Veeva CRM
    Feature
    Unanet CRM by Cosential
    8.7
    1 Ratings
    14% above category average
    Veeva CRM
    8.7
    4 Ratings
    14% above category average
    Forecasting6.01 Ratings8.03 Ratings
    Pipeline visualization10.01 Ratings9.03 Ratings
    Customizable reports10.01 Ratings9.04 Ratings
    Customization
    Comparison of Customization features of Unanet CRM by Cosential and Veeva CRM
    Feature
    Unanet CRM by Cosential
    7.5
    1 Ratings
    0% above category average
    Veeva CRM
    8.8
    4 Ratings
    16% above category average
    Custom fields9.01 Ratings8.04 Ratings
    Custom objects6.01 Ratings7.04 Ratings
    Scripting environment00 Ratings10.03 Ratings
    API for custom integration00 Ratings10.04 Ratings
    Security
    Comparison of Security features of Unanet CRM by Cosential and Veeva CRM
    Feature
    Unanet CRM by Cosential
    10.0
    1 Ratings
    18% above category average
    Veeva CRM
    9.5
    4 Ratings
    13% above category average
    Single sign-on capability10.01 Ratings9.04 Ratings
    Role-based user permissions10.01 Ratings10.04 Ratings
    Social CRM
    Comparison of Social CRM features of Unanet CRM by Cosential and Veeva CRM
    Feature
    Unanet CRM by Cosential
    5.0
    1 Ratings
    38% below category average
    Veeva CRM
    8.5
    1 Ratings
    15% above category average
    Social data5.01 Ratings8.01 Ratings
    Social engagement5.01 Ratings9.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Unanet CRM by Cosential and Veeva CRM
    Feature
    Unanet CRM by Cosential
    5.0
    1 Ratings
    38% below category average
    Veeva CRM
    9.0
    2 Ratings
    20% above category average
    Marketing automation5.01 Ratings9.02 Ratings
    Compensation management00 Ratings9.01 Ratings
    Platform
    Comparison of Platform features of Unanet CRM by Cosential and Veeva CRM
    Feature
    Unanet CRM by Cosential
    7.0
    1 Ratings
    5% below category average
    Veeva CRM
    10.0
    4 Ratings
    31% above category average
    Mobile access7.01 Ratings10.04 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Unanet CRM by Cosential and Veeva CRM
    Feature
    Unanet CRM by Cosential
    -
    Ratings
    Veeva CRM
    9.3
    3 Ratings
    21% above category average
    Case management00 Ratings10.03 Ratings
    Call center management00 Ratings8.01 Ratings
    Help desk management00 Ratings10.02 Ratings
    Best Alternatives
    Unanet CRM by CosentialVeeva CRM
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Unanet CRM by CosentialVeeva CRM
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.0
    (4 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Unanet CRM by CosentialVeeva CRM
    Likelihood to Recommend
    Unanet
    Great for medium and large construction companies that have a specific salesforce.
    Incentivized
    Read full review
    Veeva Systems
    Good for larger teams with a lot of activities and therefore a good justification for the investment. Great for 'as above' + the companies looking to integrate Veeva CRM with other Veeva offerings, such as Align, Inslight, Zinc/PromoMats etc. Not so great for smaller organisations or those with more slightly more restricting budgets.
    Incentivized
    Read full review
    Pros
    Unanet
    • Inputting of companies and leads who may become prospects.
    • Creating specific opportunities for construction projects.
    • Tracking opportunities through the entire sales cycle.
    • Inputting detailed notes and activity by the Sales team.
    Incentivized
    Read full review
    Veeva Systems
    • Commercial Cloud
    • Sunrise UI
    • Multi device support from browser, iOS devices
    Incentivized
    Read full review
    Cons
    Unanet
    • The open software is somewhat difficult to master as an administrator.
    • Report writing could be more intuitive.
    • The company seems to cater to larger users.
    Incentivized
    Read full review
    Veeva Systems
    • There is no offline version of the app so it is hard for field staffs to access where internet connectivity is not strong
    • Can be expensive specially for a smaller company as it is based on SAAS platform
    Read full review
    Usability
    Unanet
    Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
    Incentivized
    Read full review
    Veeva Systems
    No answers on this topic
    Support Rating
    Unanet
    My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
    Incentivized
    Read full review
    Veeva Systems
    No answers on this topic
    Alternatives Considered
    Unanet
    Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
    Incentivized
    Read full review
    Veeva Systems
    Better for field based medical personnel when recording Medical calls.
    Incentivized
    Read full review
    Return on Investment
    Unanet
    • Allowed for common tracking by business developers in different regions.
    • Helped us quantify effort.
    • Provides great reports for management.
    Incentivized
    Read full review
    Veeva Systems
    • Oftentimes it is the field sales force that heavily influence the choice of the CRM solution. It appears that many of our field sales force prefer Veeva. Happy reps = more actively used CRM = clearer understanding of the reps' activities.
    • Veeva offer 2 implementation versions - out of the box implementation (around 6-8 weeks to install) and 'all singing, all dancing' implementation (based on the length of your specific string). You can pick one and therefore influence your ROI accordingly.
    • Again, as Veeva CRM is pretty much a de facto CRM solution, this is good for scalability if/when rolling it out across multiple regions/branches
    Incentivized
    Read full review
    ScreenShots