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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    UKG Pro

    Score7.5 out of 10
    N/AUKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A

    Vibe HCM (discontinued)

    Score4.3 out of 10
    Enterprise companies (1,001+ employees)
    Vibe HCM was a social HRMS, talent management and employee collaboration suite, that was discontinued, and is no longer available for sale.N/A
    Pricing
    UKG ProVibe HCM (discontinued)
    Editions & Modules
    No answers on this topic
    Vibe HCM Suite
    $0
    Per User per Month
    Vibe HCM ERP Connector
    $0
    Vibe HCM Payroll Connector
    $0
    Vibe Onboarding
    $0
    Vibe Social Intranet
    $0
    Offerings
    Pricing Offerings
    UKG ProVibe HCM (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsWe offer our products as a comprehensive suite, or on a modular basis as our clients' needs, priorities and budgets dictate. Our clients do not need to do a full "rip and replace" of current systems that are working to deploy Vibe HCM. We can seamlessly integrate with existing technologies, providing a highly engaging "one-stop-shop" / unification platform.
    More Pricing Information
    Community Pulse
    UKG ProVibe HCM (discontinued)
    Considered Both Products
    UKG
    Chose UKG Pro
    We used ECI Empower (now, Vibe HCM) and quit using them right as they were transitioning to Vibe. Previously we had no communication from our vendor on any improvements or innovations that were coming along. There was zero communication at all, really. The product itself was …
    Incentivized
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    166 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    146 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    167 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    82%
    Lived up to sales and marketing promises
    88 Answers
    No answers on this topic
    Implementation went as expected
    82%
    Implementation went as expected
    96 Answers
    No answers on this topic
    Features
    UKG ProVibe HCM (discontinued)
    Human Resource Management
    Comparison of Human Resource Management features of UKG Pro and Vibe HCM (discontinued)
    Feature
    UKG Pro
    8.2
    820 Ratings
    4% above category average
    Vibe HCM (discontinued)
    10.0
    7 Ratings
    24% above category average
    Employee demographic data8.5746 Ratings10.06 Ratings
    Employment history8.5777 Ratings10.06 Ratings
    Job profiles and administration7.3748 Ratings10.06 Ratings
    Workflow for transfers, promotions, pay raises, etc.8.9735 Ratings10.06 Ratings
    Organizational charting7.4658 Ratings10.07 Ratings
    Organization and location management8.4670 Ratings10.06 Ratings
    Compliance data (COBRA, OSHA, etc.)8.3530 Ratings10.02 Ratings
    Payroll Management
    Comparison of Payroll Management features of UKG Pro and Vibe HCM (discontinued)
    Feature
    UKG Pro
    8.8
    761 Ratings
    10% above category average
    Vibe HCM (discontinued)
    10.0
    4 Ratings
    23% above category average
    Pay calculation9.4723 Ratings10.03 Ratings
    Support for external payroll vendors9.0347 Ratings10.01 Ratings
    Off-cycle/On-Demand payment8.9245 Ratings00 Ratings
    Benefit plan administration8.6656 Ratings10.01 Ratings
    Direct deposit files9.4715 Ratings10.02 Ratings
    Salary revision and increment management8.6585 Ratings10.02 Ratings
    Reimbursement management8.057 Ratings10.01 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of UKG Pro and Vibe HCM (discontinued)
    Feature
    UKG Pro
    7.2
    577 Ratings
    11% below category average
    Vibe HCM (discontinued)
    10.0
    3 Ratings
    22% above category average
    Approval workflow7.5517 Ratings10.03 Ratings
    Balance details7.1540 Ratings10.01 Ratings
    Annual carry-forward and encashment7.0443 Ratings10.01 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of UKG Pro and Vibe HCM (discontinued)
    Feature
    UKG Pro
    9.0
    813 Ratings
    11% above category average
    Vibe HCM (discontinued)
    10.0
    8 Ratings
    21% above category average
    View and generate pay and benefit information9.0784 Ratings10.08 Ratings
    Update personal information9.0790 Ratings10.06 Ratings
    View company policy documentation9.0576 Ratings10.07 Ratings
    Employee recognition9.1296 Ratings10.05 Ratings
    View job history8.8774 Ratings10.03 Ratings
    Asset Management
    Comparison of Asset Management features of UKG Pro and Vibe HCM (discontinued)
    Feature
    UKG Pro
    8.1
    196 Ratings
    0% above category average
    Vibe HCM (discontinued)
    10.0
    2 Ratings
    21% above category average
    Tracking of all physical assets8.1196 Ratings10.02 Ratings
    HR Reporting
    Comparison of HR Reporting features of UKG Pro and Vibe HCM (discontinued)
    Feature
    UKG Pro
    7.7
    751 Ratings
    3% above category average
    Vibe HCM (discontinued)
    10.0
    8 Ratings
    29% above category average
    Report builder7.9730 Ratings10.04 Ratings
    Pre-built reports7.7741 Ratings10.06 Ratings
    Ability to combine HR data with external data7.5509 Ratings10.04 Ratings
    Onboarding
    Comparison of Onboarding features of UKG Pro and Vibe HCM (discontinued)
    Feature
    UKG Pro
    8.7
    571 Ratings
    10% above category average
    Vibe HCM (discontinued)
    10.0
    1 Ratings
    24% above category average
    New hire portal8.4568 Ratings10.01 Ratings
    Manager tracking tools9.0454 Ratings10.01 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of UKG Pro and Vibe HCM (discontinued)
    Feature
    UKG Pro
    8.4
    387 Ratings
    6% above category average
    Vibe HCM (discontinued)
    10.0
    1 Ratings
    23% above category average
    Corporate goal setting8.8300 Ratings10.01 Ratings
    Individual goal setting8.7368 Ratings10.01 Ratings
    Line-of sight-visibility8.8259 Ratings10.01 Ratings
    Performance tracking7.4342 Ratings10.01 Ratings
    Performance Management
    Comparison of Performance Management features of UKG Pro and Vibe HCM (discontinued)
    Feature
    UKG Pro
    8.0
    476 Ratings
    2% above category average
    Vibe HCM (discontinued)
    10.0
    1 Ratings
    24% above category average
    Performance plans8.5424 Ratings10.01 Ratings
    Performance improvement plans8.4334 Ratings10.01 Ratings
    Review status tracking8.1445 Ratings10.01 Ratings
    Review reminders6.0408 Ratings10.01 Ratings
    Multiple review frequency9.0343 Ratings10.01 Ratings
    Succession Planning
    Comparison of Succession Planning features of UKG Pro and Vibe HCM (discontinued)
    Feature
    UKG Pro
    9.2
    193 Ratings
    16% above category average
    Vibe HCM (discontinued)
    10.0
    1 Ratings
    25% above category average
    Create succession plans/pools9.3159 Ratings10.01 Ratings
    Candidate ranking9.3169 Ratings10.01 Ratings
    Candidate search9.1168 Ratings10.01 Ratings
    Candidate development9.3157 Ratings10.01 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of UKG Pro and Vibe HCM (discontinued)
    Feature
    UKG Pro
    7.4
    470 Ratings
    4% below category average
    Vibe HCM (discontinued)
    10.0
    1 Ratings
    26% above category average
    Job Requisition Management7.6446 Ratings10.01 Ratings
    Company Website Posting8.3434 Ratings10.01 Ratings
    Publish to Social Media7.1344 Ratings10.01 Ratings
    Job Search Site Posting8.2402 Ratings10.01 Ratings
    Duplicate Candidate Prevention6.4334 Ratings10.01 Ratings
    Applicant Tracking7.4433 Ratings10.01 Ratings
    Notifications and Alerts7.2401 Ratings10.01 Ratings
    Best Alternatives
    UKG ProVibe HCM (discontinued)
    Small Businesses
    Zoho People
    Score8.4 out of 10
    Zoho People
    Score8.4 out of 10
    Medium-sized Companies
    Zoho People
    Score8.4 out of 10
    Zoho People
    Score8.4 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    UKG ProVibe HCM (discontinued)
    Likelihood to Recommend
    7.6
    (947 ratings)
    10.0
    (9 ratings)
    Likelihood to Renew
    8.6
    (196 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (189 ratings)
    9.1
    (1 ratings)
    Availability
    10.0
    (75 ratings)
    9.1
    (1 ratings)
    Performance
    10.0
    (332 ratings)
    9.1
    (1 ratings)
    Support Rating
    5.7
    (495 ratings)
    9.0
    (1 ratings)
    In-Person Training
    9.9
    (87 ratings)
    -
    (0 ratings)
    Online Training
    7.6
    (204 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.5
    (86 ratings)
    9.1
    (1 ratings)
    Configurability
    10.0
    (76 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (66 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (94 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (56 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (49 ratings)
    -
    (0 ratings)
    User Testimonials
    UKG ProVibe HCM (discontinued)
    Likelihood to Recommend
    UKG
    I would say, well, I don't want to focus on less appropriate. I want to be well suited. I really feel like if the transparency with our count rep and then just diving in onto how to problem solve and how to troubleshoot, I think that's most important with that.
    Incentivized
    Read full review
    Discontinued Products
    It is best suited for companies that want their HR function streamlined and automated. It's also suited for companies that want their employees to engage more and collaborate on the same platform.
    Incentivized
    Read full review
    Pros
    UKG
    • UKG has an amazing support team to reach out to if assistance is needed
    • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
    • UKG Pro is very configurable to meet the specific needs of companies
    • It is easy to use and navigate
    • The mobile app is loved by all employees and provides on-demand access
    • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
    • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
    Incentivized
    Read full review
    Discontinued Products
    • Vibe HCM is highly configurable. That flexibility is extremely useful.
    • The portal pages create a friendly user experience that aids in adoption.
    • Vibe takes action on change requests and enhancements quickly.
    • The number of employee self-service options allow for easy colleague use.
    Read full review
    Cons
    UKG
    • Onboarding and recruiting need an environment that is more stable and dependable.
    • Core Benefits could be enhanced to allow OE and LE events via the mobile app.
    • Service and support need to be increased; days and weeks now, when we first went live, it was minutes and hours.
    • Adapting all version of time management into one or two versions, at no cost to the customer would allow the resources from UTA, UTM and WFM Classic to be directed to future enhancements and would allow support services to be increased for the 2 remaining platforms.
    Incentivized
    Read full review
    Discontinued Products
    • Any areas of opportunity are discussed and addressed. They are incredibly open to suggestions and have an overall attitude of continuous improvement. No possibility goes unexplored.
    Read full review
    Likelihood to Renew
    UKG
    We have been a customer since 2015, we have gone to market and find that UKG Pro product is both user friendly for administrators as well as the employee. The qualify of support and service of UKG team is valued and we trust the product.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    UKG
    It gets the job done, but not with a few deep sighs. Once you know where stuff lives, it's manageable, but the first learning curve is steep, some menus feel buried. However, it's consistent, reliable and doesn't crash on me, which counts for a lot. With a little UI glow up it could push into a 9 zone.
    Incentivized
    Read full review
    Discontinued Products
    It works just as advertised! Not always the case with solutions. Flexible and configurable!
    Read full review
    Reliability and Availability
    UKG
    For the most part UltiPro has been reliable, but it could definitely be better. There have been several notable server issues where we were unable to access the product or unable to utilize some of the features. Customer support is usually quick to respond to questions about these issues, but they do not proactively reach out to customers whose environments have been effected by outages
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    UKG
    Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
    Incentivized
    Read full review
    Discontinued Products
    World class service and support! Second to none!
    Read full review
    Support Rating
    UKG
    The quality of UKG Support is related directly to the UKG rep. who handles the issue. In some cases you get someone who really is good at supporting the product and others may not have as much experience and it shows
    Incentivized
    Read full review
    Discontinued Products
    The customer support team is responsive and always available for solving technical or implementation issues that may arise from clients.
    Incentivized
    Read full review
    In-Person Training
    UKG
    I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Online Training
    UKG
    Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    UKG
    Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    UKG
    We used ADP WFN prior to switching to UKG. We interviewed three different payroll companies to see what our options were. UKG stood out and aligned with our company values. The sales team was very helpful and asked questions about what we were currently doing and how they could assist with simplifying things. I personally had a side meeting with them to see if there were options for a process that we manually process and if UKG could actually eliminate the process. We came to the conclusion that we weren't able to get it 100%, but we could pull 80% of what we needed from UKG, and then we would only need to manipulate 20% of the information. It was also determined from that meeting that we wouldn't need to pay extra to have a special report built. The customer service is what we were sold on. The other companies that we looked at didn't give us the confidence that their customer service would be any better than what we previously had.
    Incentivized
    Read full review
    Discontinued Products
    We selected Vibe HCM about 2 1/2 years ago because they approached communication and the interaction between the employer and the employee so differently. It was a combination of connection and transaction. You have a system that meets the business need and functionality but that connects with your employee in such a fresh non-corporate way. It's not just about automating a process but building an environment that surrounds those daily business transactions that looks and feels how we interact on the web and social media. It totally transforms not only the user experience but the employers as well. It makes us think a little bit more about the touch points we have with our employees and how we want those to look/feel and resonate.
    Read full review
    Scalability
    UKG
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    UKG
    • Personally as a veteran user of UKG Pro, in past employers I have seen many amazing increases in employee engagement and ROI.
    • With QuVa, we are still very new to the UKG Pro platform and are just now beginning to get out of the implementation phase where we can start measuring the change. I will be looking for changes in Overtime spending to reduce as a result of more informative and actionable dashboards for managers to monitor overtime and timeclock abuses in real time. I am also expecting employees to engage more with new features being pushed out to the mobile app.
    Incentivized
    Read full review
    Discontinued Products
    • Vibe HCM has been providing Zions Bancorporation with range of tools that fully encompass all areas of HR Operations. We have found that these tools have made our business process more efficient.
    Read full review
    ScreenShots

    UKG Pro Screenshots

    Screenshot of included workforce analytics.Screenshot of the payroll gateway.

    Vibe HCM (discontinued) Screenshots

    Screenshot of Sample home pageScreenshot of My Hub launch pageScreenshot of Sample Personalized Onboarding resourcesScreenshot of HR practitioner hubScreenshot of Virtual Day 1 OrientationScreenshot of Sample Talent Profile