UniFi WiFi Access Points vs. Untangle NG Firewall

Ubiquiti is well suited to not just indoor WLAN access, but also outdoors. In fact, the range of the outdoor applications, while maintaining throughput is astonishing. I would say this is not a solution for a 1-5 person small office, due to the costs.

Incentivized

Midsized business is where I have used it. Have used it to connect to other Untangle boxes across town and in other countries with NO issues and works with MS Domains across these VPN connections. Probably less appropriate for small home networks or large businesses.

Incentivized

• AP's are very affordable.
• Most of the AP's are highly reliable and can be used indoors or in covered outdoor spaces.
• Outdoor Mesh AP's with an external directional antenna can effectively cover outdoor spaces with dual band wifi better than much more expensive APs.
• Unifi Protect via the Cloud Key Gen2+ is probably the slickest, most affordable IP camera system on the market right now.
• Unifi controller is powerful yet simple to administrate.
• Remote management of entire networks through a single pane of glass is easy to accomplish with the Unifi controller.
• Cloud Key Gen2 solves problems with the first Cloud Key wiht a built-in battery backup.
• When you are "full stack" Unifi with wifi, network switches and gateways, the control you can wield over a network in just a few clicks and the amount of data you can glean from a quick glance in the controller is incredibly impressive. It makes an IT guy wish every product/service could be so tightly and well-integrated.
• Community support is excellent, Unifi staff monitors their official forums and responds to almost every thread.

Incentivized

• The firewall is easy to set up and manage.
• The open VPN while not as feature rich as some other options is rock solid and consistently needs nothing
• The web filter app is great, it's easy to block broad categories or specific things as well as white list whatever is needed.
• Support is responsive and accurate.

Incentivized

• VLANs: They can make these work more smoothly. Setup can be more intuitive.
• Cloud Key: These need to be stabilized; they lose their programming a little too easily.
• Stop selling the Gen-1 cloud key: No battery means you need an external power source or you must be onsite to power it off before updating.
• Portal can be modernized.

Incentivized

• The UI could be a little flashier.
• Getting your license file moved from one firewall to another can be tough at times... but support is great if you need it.
• Ability to upload reports to a portal versus getting them emailed would be best (some reports can get 100+ Mb depending on all the bells and whistles).

Incentivized

Service renewal is in Feb 2021. We will be renewing!

Ubiquiti makes great Access points at various tiers provided far better coverage and throughput than consumer-grade wireless repeaters and routers. We have not had any performance complaints from guests or from the administration who use the wifi on a daily basis.

Incentivized

Generally works well but seeing more and more bugs with the OpenVPN app.

Incentivized

Ubiquiti support is minimal, which is said to help decrease the cost of the equipment. However, with many reports of emails going directly to the Ubiquiti support line taking days to hear a response, you're better off either engaging with the community forums for help from fellow UniFi users or reaching out to a reseller that has training on the equipment that can assist.

Incentivized

The phone support reps are highly competent and native-English speakers. big plus vs some other vendors with difficult to understand or less knowledgable support engineers.

Incentivized

I've used Meraki AP and switches in a large-scale organization and Ubiquiti on a smaller scale. There is a big cost difference, and due to the different sizes and scope of the projects, it's difficult to compare or contrast. Both have worked great for each organization.

Incentivized

I could never come close with these two products to the level of functionality and security I have with Untangle. Simply put, there is absolutely no contest. In addition, the cost of these other solutions was many thousands more than the academic cost for Untangle. Many times have I experienced threats and inappropriate content passing through these other products. All of that was stopped the moment I implemented Untangle, even before I started to customize the settings.

Incentivized

• The solid reliability means we hardly ever have to solve 'Wi-Fi issues'. It's now just one of those things we used to have to do, and now have more time to devote to other tasks.
• The relatively long life support for Ubiquiti products, in terms of firmware updates, etc, has resulted in us not having to replace access points half as often as we used to. The Ubiquiti gear in our offices is approximately three years old now and the APs and the Controller keep getting regular updates with useful new features and bug fixes.
• Great overall coverage and seamless handover between APs keeps productivity high and allows people to stay connected no matter where they are in the building.

Incentivized

• Easy setup and implementation made ROI easy to achieve. An Untangle HA solution is 1/2-1/3 the cost of a comparable Cisco/Checkpoint/Palo Alto solution.
• non-business internet usage has nearly ground to a halt.
• SD-WAN integration made it easy to connect branch offices quickly without complicated IPSEC configuration.

Incentivized