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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Typeform

    Score9.1 out of 10
    N/ATypeform is online form and survey software, focused on high-quality visuals and user experience. Users can create surveys, registration forms, tests & quizzes, contests, tutorials, shopping carts, and contact forms, without needing to write code. Typeform offers freemium plan pricing. Their basic plan is free for one user; their Pro plan in $35/month for one user (includes logic jump, respondent notifications, calculator, custom thank you screen, hidden fields, payment fields, and 2GB file…

    $30

    *Per Month

    Pricing
    Typeform
    Editions & Modules
    Essentials
    $30
    *Per Month
    Professional
    $35
    *Per Month
    Premium
    $59
    *Per Month
    Offerings
    Pricing Offerings
    Typeform
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details*For annual contract.
    More Pricing Information
    Community Pulse
    Typeform
    Considered Both Products
    Typeform
    Chose Typeform
    The only thing that I missed in Typeform, and why we reduced our usage, is the UX capabilities for custom/more personalised layouts
    Incentivized
    Chose Typeform
    Typeform has much better customizablity options and more functionality compared to Google Forms, including the embed option. Mailchimp forms can look a little rudimentary and ugly and are also not great for research surveys. Hubspot Forms has the same issues as Mailchimp, plus …
    Incentivized
    Chose Typeform
    We tried both free & paid products. No doubt Google form does solve a lot of our basic use case but we were looking for lot more customisation as we wanted to open these survey within our app only. We started exploring different options including SurveyMonkey but we stuck to …
    Incentivized
    Chose Typeform
    The logic mapping in Typeform was the deciding factor for us.
    Incentivized
    Chose Typeform
    From a styling standpoint, Typeform looks better, so I do recommend it for client-facing forms vs creating the same form in Google Forms.
    Incentivized
    Chose Typeform
    I was previously using Google Forms for all my surveys but found that the data received and engagement from the surveys was minimal. We can see that users are more likely to fill out surveys created by Typeform rather than Google Forms. It must be how the forms look that makes …
    Incentivized
    Chose Typeform
    SurveyMonkey is very complicated to use. Its interface is not so intuitive and makes it hard to find what you need to customize a form. The end result is not so pretty and perhaps feels more clunky as opposed to Typeform's sleek presentation of questions. However, they have …
    Incentivized
    Chose Typeform
    Nothing much...I have heard many of other product marketers use [SurveyMonkey], but all of them have now shifted to Typeform!
    Incentivized
    Chose Typeform
    I found Typeform's user interface and design language to be more attractive and intuitive than SurveyMonkey. Typeform also beat them on pricing, so it was a no-brainer.
    Incentivized
    Chose Typeform
    Google Forms allow you to collect data from your staff and clients, but the forms are dull and boring. The back end analytics are difficult to navigate making a poor user experience for both the end-user and our team. Typeform allows you to create mobile-friendly forms that are …
    Incentivized
    Chose Typeform
    Google Forms is a simple web form that integrates with their suite of office apps such as Sheets. The main drawback is that it looks like a traditional webform with form boxes. TypeForm's UI is much sexier and slick and displays one question at a time, fullscreen and …
    Incentivized
    Chose Typeform
    Out of the 3 competitor products I've used or evaluated, Typeform makes it easiest to build beautiful forms.
    Incentivized
    Chose Typeform
    I stumbled upon it and became a fan.😀 I ended up implementing it for the training team at work, and for the events and registration for a non-profit I volunteer with.
    Incentivized
    Chose Typeform
    Typeform is the best of all the other forms and survey tools we have tried and used. It is superior in both the administration and user experience from all the others. However, we often have to use third-party tools to integrate Typeform with other tools (e.g., connecting …
    Incentivized
    Chose Typeform
    Typeform is much more aesthetically pleasing compared to Google Forms. The transition throughout the app is much more smooth and easy to understand. Overall, I believe Typeform is a superior platform to use when you need to create training aides or templates for outside …
    Incentivized
    Chose Typeform
    Typeform is an exclusive product for this function--mobile first with a modern layout and good interactions. It has some customizations and integrations. Every change made to the template can be observed in real time. It is the best to visualize collected information.
    Incentivized
    Chose Typeform
    I find the layout and design of Typeform more suited for our academic surveys. There is a crisp, professionalism about the layout and design. I prefer the design features and presentation of the Typeform emails.
    Incentivized
    Chose Typeform
    Again, Typeform is your solution for better branded and designed surveys—and better user experience for the people taking the survey.
    Incentivized
    Chose Typeform
    We used to use a Weebly questionnaire on our website to gather the needed information. The process was bulky, didn't have logic available and was time consuming for our clients. We also tried to create something through a Google form with the same experience. Typeform has …
    Incentivized
    Chose Typeform
    Typeform’s interface is the best out there. It’s visually appealing and I trust that the donors had a good experience with Typeform over any other survey tool.
    Incentivized
    Chose Typeform
    When I used SurveyMonkey, the user experience was not at the same level as Typeform. It was cumbersome, and the user-interface was not as crisp or as modern. Airtable works like a spreadsheet, but gives you the power of a database. It also has an option to create forms, …
    Incentivized
    Chose Typeform
    Typeform has similar features to JotForm. Depending on the use and the data I need to collect, I will either use Typeform or JotForm. For example for data collection from customers, I use Typeform, but testimonials and reviews, I use JotForm. If you need to collect information …
    Incentivized
    Chose Typeform
    Google Forms is really useful for creating basic forms when you don't want to pay to create them. I have found Typeform to be much easier to use than Google Forms, and more user-friendly, even in the basic plan. That was enough to get me to switch to Typeform before we even …
    Incentivized
    Chose Typeform
    When looking for a feature rich & flexible / customizable solution, Typeform beats out everyone. However, for specific use cases (like NPS), AskNicely is a clear winner in terms of features, but is much too expensive. Typeform is also fun to use, especially compared to Wufoo …
    Incentivized
    Key User Insights
    Would buy again
    73%
    Would buy again
    8 Answers
    Delivers good value for the price
    78%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    82%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    75%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    10 Answers
    Features
    Typeform
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Typeform
    Feature
    Typeform
    7.7
    46 Ratings
    3% below category average
    Survey templates5.544 Ratings
    Themes8.546 Ratings
    Custom logo/branding9.244 Ratings
    Survey Content
    Comparison of Survey Content features of Typeform
    Feature
    Typeform
    9.3
    46 Ratings
    9% above category average
    Changes to live survey10.041 Ratings
    Question design help8.039 Ratings
    Multiple question types10.046 Ratings
    Survey Logic
    Comparison of Survey Logic features of Typeform
    Feature
    Typeform
    9.3
    40 Ratings
    12% above category average
    Survey logic flexibility9.340 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Typeform
    Feature
    Typeform
    8.4
    45 Ratings
    3% above category average
    Response tracking9.844 Ratings
    Data export9.842 Ratings
    Standard reports9.540 Ratings
    Custom reports5.527 Ratings
    Analytics7.538 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Typeform
    Feature
    Typeform
    9.6
    31 Ratings
    10% above category average
    Access controls10.028 Ratings
    Compliance9.225 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Typeform
    Feature
    Typeform
    8.3
    24 Ratings
    1% above category average
    Vendor-offered crowdsourcing8.79 Ratings
    Respondent restrictions8.023 Ratings
    Best Alternatives
    Typeform
    Small Businesses
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Qualaroo
    Score6.1 out of 10
    Enterprises
    QuestionPro
    Score10 out of 10
    All AlternativesView all alternatives
    User Ratings
    Typeform
    Likelihood to Recommend
    9.0
    (46 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    Usability
    8.5
    (10 ratings)
    Support Rating
    5.7
    (7 ratings)
    User Testimonials
    Typeform
    Likelihood to Recommend
    Typeform
    Typeform is definitely a leader in the online survey space and that's for a reason. Between logic mapping and the ease of use for the end user, it's a solid app. The unfortunate thing, however, is the price tag--particularly considering the protection you receive from bots. Typeform only allows a certain number of responses at certain package levels, ie: the lowest level, you get a very limited number of responses but in order to receive more responses before your survey is locked, you must upgrade. This is what ultimately lead us to cancel with them. When you post a survey on Typeform, that survey is automatically posted publicly on their website--making it widely available to bots. Typeform offers no easy form of protection like a standardized captcha that you can add to the survey in order to filter bots out. Instead, there are several "work arounds" that they advise users to do that have very limited degrees of success. A quick online search shows that Typeform knows this is clearly an issue, yet they have yet to build in a bot-prevention feature. Since their plan prices vary by number of responses, it seems that they have no incentive to limit the amount of bots filling out surveys I believe. Ultimately, we canceled because, although the app is powerful, it just seemed like their business practices were unethical in my opinion.
    Read full review
    Pros
    Typeform
    • The calculator tool allows you to use numerical formulas to create logic within your form for specific behavior.
    • Compatible with modern web browsers for both building a form and publishing, allowing it to work and look good on any device.
    • Integration with products like Zapier allow you to use it as part of a larger automation in your company.
    • Visually pleasing designs with use of themes, images and video to match your branding.
    Read full review
    Cons
    Typeform
    • The pricing structure is a little steep, especially for the Pro+ plan. It would be nice if they had an a la carte option because there are some features we are paying for that we will never use.
    • When creating forms, sometimes the cursor will inexplicably leave the field you are typing in and leave you with incomplete sentences.
    • Even though we are paying for our use, we still have the Typeform branding on our forms, which I think should be removed once you upgrade from the basic plan.
    Incentivized
    Read full review
    Likelihood to Renew
    Typeform
    We have had such success with Typeform, and it has been able to exceed our expectations for the range of products it offers
    Incentivized
    Read full review
    Usability
    Typeform
    Typeform takes a little bit of getting used to. Compared to Google Forms there are a lot more parts to the software and customizing the form isn't as intuitive. I have also found that embedding it into one smaller section of a webpage seamlessly can be a little tricky. But everything can be figured out eventually and the analytics are very good.
    Incentivized
    Read full review
    Support Rating
    Typeform
    I haven't used the support portion of Typeform, as everything was quite easy to use. I have never encountered a situation where I did not know what to do or how to fix something myself. Typeform is very easy to adopt within any organization, no matter if you understand tech or not.
    Incentivized
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    Alternatives Considered
    Typeform
    When looking for a feature rich & flexible / customizable solution, Typeform beats out everyone. However, for specific use cases (like NPS), AskNicely is a clear winner in terms of features, but is much too expensive. Typeform is also fun to use, especially compared to Wufoo which seems so out of date
    Incentivized
    Read full review
    Return on Investment
    Typeform
    • Typeform has helped guide our Customer Success, Product, and Marketing teams in strategizing how to engage with customers better, and it has also given us a quick and easy way to do so! By collecting feedback and being able to share it across internal teams, we can coordinate our efforts to build our customers a better tool.
    • Typeform has proved to be an elegant solution to one of our earlier vexing problems (previous survey tools that looked annoying, had extremely limited branding options/were not customizable, and didn't integrate well with the rest of our tool set) while not breaking the bank for us - it's a very reasonable price point and does WAY more than the previous tools we were paying just as much for.
    Incentivized
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    ScreenShots