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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Twist: Team Messaging

    Score9.2 out of 10
    N/ATwist is a collaboration application offered by Doist, suggested to teams as a calmer topically organized conversation tracker to better manage multiple streams of conversation and idea sharing. Discounts are offered for non-profits and student users.

    $5

    per user, per month

    Zoho Cliq

    Score9.3 out of 10
    N/AZoho Chat is a live chat tool, from Zoho Corporation.

    $18

    per month up to 25 users

    Pricing
    Twist: Team MessagingZoho Cliq
    Editions & Modules
    Unlimited
    $5.00
    per user, per month
    Standard
    $18
    per month up to 25 users
    Professional
    $20
    per month $2 for each additional user over 10
    Enterprise
    $40
    per month $4 for each additional user over 10
    Offerings
    Pricing Offerings
    Twist: Team MessagingZoho Cliq
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details10% discount for annual pricing.
    More Pricing Information
    Community Pulse
    Twist: Team MessagingZoho Cliq
    Considered Both Products
    Doist
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Features
    Twist: Team MessagingZoho Cliq
    Project Management
    Comparison of Project Management features of Twist: Team Messaging and Zoho Cliq
    Feature
    Twist: Team Messaging
    -
    Ratings
    Zoho Cliq
    9.1
    3 Ratings
    17% above category average
    Task Management00 Ratings10.03 Ratings
    Scheduling00 Ratings8.02 Ratings
    Workflow Automation00 Ratings8.02 Ratings
    Mobile Access00 Ratings10.02 Ratings
    Search00 Ratings9.52 Ratings
    Communication
    Comparison of Communication features of Twist: Team Messaging and Zoho Cliq
    Feature
    Twist: Team Messaging
    -
    Ratings
    Zoho Cliq
    7.6
    3 Ratings
    4% below category average
    Chat00 Ratings10.03 Ratings
    Notifications00 Ratings9.03 Ratings
    Discussions00 Ratings10.03 Ratings
    Surveys00 Ratings5.01 Ratings
    Internal knowledgebase00 Ratings4.01 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Twist: Team Messaging and Zoho Cliq
    Feature
    Twist: Team Messaging
    -
    Ratings
    Zoho Cliq
    9.0
    3 Ratings
    14% above category average
    Video files00 Ratings8.03 Ratings
    Audio files00 Ratings8.03 Ratings
    Access control00 Ratings9.03 Ratings
    Advanced security features00 Ratings10.03 Ratings
    Device sync00 Ratings10.03 Ratings
    Best Alternatives
    Twist: Team MessagingZoho Cliq
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    Workplace from Meta
    Score8 out of 10
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    Medium-sized Companies
    Workvivo
    Score9.4 out of 10
    Microsoft Viva Engage
    Score7.8 out of 10
    Enterprises
    Workplace from Meta
    Score8 out of 10
    Google Keep
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Twist: Team MessagingZoho Cliq
    Likelihood to Recommend
    6.0
    (1 ratings)
    9.0
    (6 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Twist: Team MessagingZoho Cliq
    Likelihood to Recommend
    Doist
    If you have no existing messaging solution, Twist is a viable option. I can't find any reason to recommend it ahead of Slack, Spaces, Teams, Discord, etc. This is one more solution with team messaging functionality, and file sharing, and message archiving/searching. If budget is an issue, Twist can be replaced with a free solution like Discord.
    Incentivized
    Read full review
    Zoho
    It is very well suited as a messaging tool, where one needs to communicate quickly to a colleague the status of a particular task or an update to the work. This is especially useful for field work where the field team can report the work done and any additional resources required. We have faced issues when virtual meetings are held for a team of 10+ members with a lot of drop-offs and poor quality of reception (audio & video). While some may be attributed to poor internet connection, we do not face the same issue when using Zoom meetings. This area requires strengthening.
    Incentivized
    Read full review
    Pros
    Doist
    • Messaging
    • Team communication
    • Email updates
    Incentivized
    Read full review
    Zoho
    • External channels allow in-office staff a private channel to directly relay messages to customers.
    • Automated notifications through Zoho CRM can be easily triggered.
    • Audio/screen share components offer zoom-quality calling without extraneous setups.
    Read full review
    Cons
    Doist
    • Does nothing to stand out from other messaging apps
    • Boring
    • Feature parity with everything else on the market
    Incentivized
    Read full review
    Zoho
    • Initial set up can be a little daunting if you aren't a tech-savvy person. For large organizations, this might not matter since you would have a dedicated IT team that will handle it (as we did) but if you are a small business owner looking to set this up yourself, I imagine it would take some trial and error to get working.
    Incentivized
    Read full review
    Likelihood to Renew
    Doist
    No answers on this topic
    Zoho
    Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.
    Incentivized
    Read full review
    Usability
    Doist
    No answers on this topic
    Zoho
    Easy to use Larger File sharing like videos, audios, even zip files Make internal group calls Multiple channel creation sharing development scripts is also easy
    Incentivized
    Read full review
    Reliability and Availability
    Doist
    No answers on this topic
    Zoho
    It's available 24X7. We have never faced any serious issues with the connectivity. Whenever we faced issues, it has been traced to a browser issue or Windows app issue or a mobile issue.
    Incentivized
    Read full review
    Performance
    Doist
    No answers on this topic
    Zoho
    No issues
    Incentivized
    Read full review
    Support Rating
    Doist
    No answers on this topic
    Zoho
    Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.
    Incentivized
    Read full review
    Online Training
    Doist
    No answers on this topic
    Zoho
    Excellent support. Online training and supporting videos, and resources are more than sufficient to get started. Moreover, their support channel, especially the chat window, is very helpful and provides an instant solution to all our queries. For any complicated issue, they always get back by email with the solution and on occasions even call back.
    Incentivized
    Read full review
    Implementation Rating
    Doist
    No answers on this topic
    Zoho
    Implementation is very simple and easy. Create a Zoho account (free or paid), send/ receive an invite, log in, verify your credentials and get started. Admin would have created the channels for you, and you start contributing. The entire process is smooth, and you can get started within minutes. The Admin has to work at the backend, initially, and decide on the permissions for the individual and the team and set up permissions for access to other applications too. This needs to be planned out, tested and implemented.
    Incentivized
    Read full review
    Alternatives Considered
    Doist
    Does not stand out at all. I can't think of any reason to select Twist over more popular choices like Slack, Teams, Discord, or Spaces. We use Twist because it forced on us by a specific scenario. Otherwise, we would just use an existing platform (ex: Slack) to handle this communication
    Incentivized
    Read full review
    Zoho
    Functionality wise Zoho Chat fairs pretty well against the other options. I still use all the other options as I need to be flexible in how I communicate with clients. It is the integration into the ZohoCRM & Cliq that puts Zoho Chat above the others and is why I try to encourage clients to move across to the app
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Doist
    No answers on this topic
    Zoho
    Bulk discounts can be considered. Slab-wise user discounts would attract more users.
    Incentivized
    Read full review
    Scalability
    Doist
    No answers on this topic
    Zoho
    The system works perfectly well. At times, we have faced issues with the desktop application - it doesn't start, or takes time to start, or even logs off on its own. However, the browser as well as the mobile application work perfectly well, and we have never faced issues with them
    Incentivized
    Read full review
    Return on Investment
    Doist
    • None that can be directly tied to Twist
    • We were forced to use Twist in a certain environment, but no change to our ROI
    • Provides one more place to look, one more place to try and find messages.
    Incentivized
    Read full review
    Zoho
    • our business save time and improve communication. We noticed a 20% faster response time to customer issues because team members can communicate instantly.
    • reduced our internal email clutter, saving about 10 hours a week for staff who used to spend time sorting through emails.
    Incentivized
    Read full review
    ScreenShots

    Twist: Team Messaging Screenshots

    Screenshot of Group Threads In ChannelsScreenshot of Intelligent InboxScreenshot of Direct MessagesScreenshot of Thread-Based Communications

    Zoho Cliq Screenshots

    Screenshot of Zoho Cliq UIScreenshot of Remote WorkScreenshot of Video CallsScreenshot of Integrations in Zoho CliqScreenshot of Zoho Cliq view across devices