productboard vs. Twine AI

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
productboard
Score 6.6 out of 10
N/A
productboard, from the company of the same name in San Francisco, is a product management system designed to help product managers understand what users need, prioritize what to build, and rally everyone around a roadmap.
$25
per month
Twine AI
Score 0.0 out of 10
Mid-Size Companies (51-1,000 employees)
Twine is a customer intelligence platform that automatically extracts and routes actionable insights from sales and customer success calls. The platform connects product teams with critical customer feedback that would otherwise be lost, addressing the fundamental challenge of customer feedback never reaching product teams. Twine integrates with existing call recording systems and CRM platforms to create a continuous flow of objective, evidence-based intelligence across the…
$299
per month
Pricing
productboardTwine AI
Editions & Modules
Essential
$25.00
per month
Pro
$60.00
per month
Scale
$120.00
per month
Core
$299
per month
Business
$15000
per year
Enterprise
Custom
per year
Offerings
Pricing Offerings
productboardTwine AI
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount for Core plan for annual billing (17%).
More Pricing Information
Community Pulse
productboardTwine AI
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productboardTwine AI
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User Ratings
productboardTwine AI
Likelihood to Recommend
9.0
(0 ratings)
-
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
productboardTwine AI
Likelihood to Recommend
The best feature of productboard is organized features, it has a very simple structure and can be read and understood by anyone. If your roadmap is very dynamic and the executive team needs to be on top of it, productboard is the best application out there. But if you have a small product and features do not change very often, then maybe you can look at other alternatives since productboard is expensive.
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No answers on this topic
Pros
  • Flexibility - organize your products and features in any way you like
  • Input - give your teams a way to make suggestions and provide feedback
  • Integrations
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No answers on this topic
Cons
  • The interface could be improved
  • Input field options could be less restrictive to the capture of data
  • Better notifications / updates on where insights have got to
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Support Rating
Easy to contact right through their Intercom app and incredibly fast to respond.
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Alternatives Considered
I have previously used Aha another product road mapping/ insights driven software. Aha had great features for the userbase of my previous products. They were allowed to create their own suggestions for the products and other users could then like or dislike the suggestion. This created a real reflection on need for product enhancements. productboard handles this slightly differently. Each user creates their own suggestions and doesn't necessarily have visibility on other users suggestions. The product/ R&D team can then tag suggestions together into the same overall suggestion. This requires more input from product/R&D with productboard. I would however, suggest that productboard is better than Aha. Aha is great for an external user point of view; however, there may be case for users to not have visibility on wider user requirements. productboard keeps more of this element hidden and would perhaps stir up less negative correlation to seeing a system requirement/suggest having had a lot of traffic and no action, compared to a more closed system that would individually update each user on the enhancement progress.
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Return on Investment
  • Helps to save us a lot of time collecting feedback.
  • Increased efficiency.
  • Product prioritization can be done in a faster and more robust way.
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ScreenShots

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