Meltwater vs. TVEyes

Meltwater

168 Reviews and Ratings

TVEyes

3 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Meltwater	Score8.1 out of 10	N/A	Meltwater Media Intelligence platform is a set of public relations software tools for media monitoring, social media monitoring, and collecting brand insights. The four areas of functionality are Monitor, Analyze, Distribute, and Engage. (Note that this product combines features from the vendor Meltwater's former Buzz, Press, and News products.)	N/A
TVEyes	Score10 out of 10	N/A	TVEyes is a global media monitoring solution for TV, radio and online video and audio. Accordingly, TVEyes provides a television and radio monitoring platform that enables its users to search, view, report on, analyze and archive U.S. (national and all 210 DMAs) and international audio and video content. TVEyes is often used as a research tool by marketing professionals in PR, brand, media communications, crisis / reputation management and journalism.	N/A

Pricing

Meltwater

TVEyes

No answers on this topic

No answers on this topic

Pricing Offerings
Meltwater	TVEyes
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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Send us a message and one of our reps will be in touch. Together, we’ll come up with a package that covers your media monitoring needs and fits your budget.

Community Pulse
Key User Insights
	Meltwater	TVEyes
Considered Both Products	Meltwater Kristen M. Kirst Director of Strategic Communications and Engagement in Marketing at Seattle University (Higher Education, 501-1000 employees) Chose Meltwater Meltwater is our primary tool, however, we have engaged TVEyes as broadcast media has not been a strength of Meltwater. We would love to see that change and use Meltwater for all needs. Incentivized Helpful? Verified User Chose Meltwater [In my opinion,] Meltwater [Media Intelligence Platform]'s media database simply doesn't stack up to what Cision offers. It doesn't matter how nice the interface is if the data included in the database you're pulling from isn't complete or well organized. Cision can be clunky, … Incentivized Helpful?	TVEyes, Inc. Verified User Chose TVEyes TVEyes offers better pricing and easier access when compared to the Critical Mention platform. It's also easier to use and faster. Cision and Meltwater just don't offer the same depth of access to coverage as TVEyes. TrendKite is a complementary piece of software we use … Incentivized Helpful?
	Would buy again
	63% Would buy again 20 Answers	No answers on this topic
	Delivers good value for the price
	62% Delivers good value for the price 16 Answers	No answers on this topic
	Happy with the feature set
	69% Happy with the feature set 22 Answers	No answers on this topic
	Lived up to sales and marketing promises
	63% Lived up to sales and marketing promises 15 Answers	No answers on this topic
	Implementation went as expected
81% Implementation went as expected 22 Answers	No answers on this topic

User Ratings
	Meltwater	TVEyes
Likelihood to Recommend	8.0 (73 ratings)	4.0 (1 ratings)
Likelihood to Renew	8.0 (9 ratings)	- (0 ratings)
Usability	9.0 (4 ratings)	- (0 ratings)
Availability	10.0 (1 ratings)	- (0 ratings)
Support Rating	7.5 (28 ratings)	- (0 ratings)
In-Person Training	8.0 (1 ratings)	- (0 ratings)
Online Training	8.0 (1 ratings)	- (0 ratings)
Implementation Rating	6.1 (2 ratings)	- (0 ratings)
Vendor post-sale	1.0 (1 ratings)	- (0 ratings)
Vendor pre-sale	9.1 (1 ratings)	- (0 ratings)

User Testimonials
	Meltwater	TVEyes
Likelihood to Recommend	Meltwater Meltwater is well-suited for agencies that have an engagement team who is looking to service a variety of client needs such as social media reporting, public relations outreach, and community management. If you're looking to have a platform serve just one need, you can still use Meltwater but will get more bang for your buck if you are needing a variety of tools. Incentivized Maya DeJoie Social Media Strategist Read full review	TVEyes, Inc. No answers on this topic
Pros	Meltwater No answers on this topic	TVEyes, Inc. No answers on this topic
Cons	Meltwater The dashboards are not user-friendly, customizable (color, font size, etc.), or worthy of presenting to a client. All of the insights from a dashboard get pulled from the platform and placed into a more client-friendly presentation. Paywalls for certain publications connected to who-knows-what. DowJones racket limits media monitoring capabilities and results in manual searches for a growing number of publications. TVeyes, the broadcast monitoring arm of the media monitoring capabilities, just needs TLC and to become more client-facing. Currently, the links produced to share clips look sketchy, and they have a relatively short shelf life. Incentivized Alex Boonstra Senior Account Executive Read full review	TVEyes, Inc. No answers on this topic
Likelihood to Renew	Meltwater No answers on this topic	TVEyes, Inc. No answers on this topic
Usability	Meltwater Once you get some basic training it's pretty easy to use. I would like to see training manuals, or instructional videos to help me explore features I'm not currently using. Chris Vanasdalan Communications & Media Relations Manager Read full review	TVEyes, Inc. No answers on this topic
Support Rating	Meltwater No answers on this topic	TVEyes, Inc. No answers on this topic
In-Person Training	Meltwater Again, really in-depth and helpful for a program that is really easy to use. Carolyn Smith Assistant Account Executive Read full review	TVEyes, Inc. No answers on this topic
Online Training	Meltwater Walked step by step through program. Very informative on a program that doesn't require much training. Carolyn Smith Assistant Account Executive Read full review	TVEyes, Inc. No answers on this topic
Implementation Rating	Meltwater You are only allowed 15 users, so make sure you've identified who will have access to use the tool. Chris Vanasdalan Communications & Media Relations Manager Read full review	TVEyes, Inc. No answers on this topic
Alternatives Considered	Meltwater I was looking for a full-service option. I did some research. What really sold me was the presentation. They offered products that were helpful, and I wasn’t even aware of them. It is more expensive than the other products that are out there, but you get more. The other companies are good, but Meltwater Media Intelligence is more full service. Incentivized Sara Sayed Senior Managing Director Read full review	TVEyes, Inc. No answers on this topic
Return on Investment	Meltwater No answers on this topic	TVEyes, Inc. No answers on this topic
ScreenShots		TVEyes Screenshots