Tungsten Capture (formerly Kofax Capture) is a suite of multichannel document capture applications.
$3,500
per year
Worldox
Score 8.8 out of 10
N/A
Worldox GX4 is a document management software offering from World Software Corporation. It includes features such as document and email management solution and managing, sharing, and accessing digital content across media.
If there is a desire to extract text from emails, documents, spreadsheets, and faxes this is the perfect platform for that. The only thing it does, extracting information, it does well. External information in terms of flat files, databases, and web services can be tied into the platform as well to allow line item matching, address validation, and other features that make it just an overall great ingestion system.
Worldox is well suited for any company looking for document management. It requires training and buy-in from company employees but can greatly improve productivity and organization and reduce clutter on network server storage.
One of the things we relied on Kofax was its connector with Oracle UCM and Filenet. It was easy to configure batch classes and set up release scripts to UCM or Filent
One other aspect of it was validation scripts based on external Oracle databases. It was very helpful.
After removal of dongle, it became easier to maintain the software.
Kofax Capture's interface is antiquated and could use a refresh. An attempt was made two versions back to add ribbons and modernize the interface but anything below the first level looks and feels like a tired application.
Bugs that have existed in the platform for years are still prevalent and there is no priority to fix them. Features and critical bugs are regularly fixed but simple nagging ones that can cause a development project to close and lose all work is commonplace.
Licensing, while reasonable for lower volume solutions, becomes expensive once a project reaches a certain threshold. Ensure future planning capacity is done before purchasing to make sure it's a cost effective solution.
Worldox is one of the easiest and user-friendly programs for document management systems that I have ever used. It is incredibly easy to create a document and then there are multiple ways to find a document. You can search by unique document ID numbers, document titles, and keywords within documents
Kofax Capture was less expensive than the IBM product and was easier to use than both IBM and Amazon in my opinion. The unlimited scripting of Kofax Capture allowed us to fully integrate the tool into our business processes to improve our automation and reduce errors. We also looked at a product from Nuance but at the time decided to eliminate it from our evaluation.
This is a great program. It makes searching so much more efficient and therefore, cost-effective. On occasion I have entered a search term, but it really wasn't what I was exactly what I was looking for; this program provides me with multiple options!
We were able to decrease personnel expenditures as there was not a need for individuals to index documents prior to incorporating them into the record.
