Onfido simplifies identity verification with a platform used by over 900 businesses with the goal of navigating KYC and AML requirements, stopping fraud, and delivering exceptional onboarding experiences.
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TrustID
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
TrustID are experts in identity document validation solutions, designed to make identity checks easy, from the office or remotely. TrustID services are designed to simplify ID checks, protecting businesses of all sizes from fraud, saving time, driving efficiencies and ensuring compliance. TrustID products support Right to Work compliance Right to Rent checks Anti-Money laundering (AML) and Know Your Customer (KYC) legislation Public sector…
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Pricing
Onfido
TrustID
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Onfido
TrustID
Free Trial
Yes
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
No setup fee
$2 per check
Additional Details
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Minimum order of 100 checks, valid for 24 months. No user cost. No set-up fees.
Onfido is well suited for integrations within a mobile app for automated document processing and validation e.g. driver's licenses, passports etc. Onfido is less well suited for web applications since the quality and accuracy of the checks is very dependent on the quality of the image captured which in general is less high quality from a webcam.
I have been using it from the past 1-2 years and am really enjoying it. If multiple organizations start using it, it becomes more universal. TrustID software can be used for multiple purposes like Biometric Scanners, ID scanners, etc. TrustID has gained popularity in multiple different universities and departments and so, I recommend it to others as well.
Dashboard - current analytics are very high level pass, consider, fail - would like a more detailed breakdown of reasons why consider / fail aggregated in an easy to view format.
Speed consistency - sometimes Onfido checks are very fast, sometimes it takes a lot longer
OCR - we had issues with OCR data quality and had to add a step for users to verify information captured via OCR from Driver's Licenses.
Ultimately went with Onfido due to previous experience with applications & products that had worked with Onfido and from research Onfido appeared to be one of the main providers in the space providing reassurance internally on use of relatively new technology. Onfido security and compliance was also standout helping pass internal audits by cybersecurity and legal. Downside with Onfido is that the pricing model is complex and relies on accurate predictions of platform/user growth to secure the best price-per-check which is challenging in a startup environment.
TrustID is more popular and has a good history among customers. TrustID it is the best identity verification software. There are a lot of new features being released by this product recently. It can be very easily used for validating biometrics data. It is very much faster than other tools in providing results.
