TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TrueNAS

    Score9.5 out of 10
    N/ATrueNAS is a network-attached storage featuring all-flash and hybrid storage editions, from iXsystems headquartered in San Jose.

    $0

    per month

    Windows Server

    Score8.2 out of 10
    N/AN/AN/A
    Pricing
    TrueNASWindows Server
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    TrueNASWindows Server
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    TrueNASWindows Server
    Considered Both Products
    iXsystems
    Chose TrueNAS
    Older model Diskstations don't have this issue but after a certain point, Diskstations will only operate without errors if you use Diskstations overpriced disks in the bays.
    Incentivized
    Microsoft
    Chose Windows Server
    Windows Server is the only one that has an upfront cost for licensing before hardware is considered. Windows Server is generally better suited for multi-faceted approaches; however, for just backups, TrueNAS and Synology are cheaper and just as good. For standalone services …
    Incentivized
    Chose Windows Server
    We've utilized docker and debian for very specific applications and they have been useful - overall Windows Server provides a better package. I would choose VMware ESXi over Windows Server for virtualization as it's far more reliable in our experience. I can't imagine using a …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    39 Answers
    98%
    Would buy again
    39 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    37 Answers
    95%
    Delivers good value for the price
    38 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    39 Answers
    98%
    Happy with the feature set
    39 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    36 Answers
    92%
    Lived up to sales and marketing promises
    34 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    37 Answers
    93%
    Implementation went as expected
    37 Answers
    Best Alternatives
    TrueNASWindows Server
    Small Businesses
    DiskStation
    Score8.8 out of 10
    CentOS Linux
    Score8.6 out of 10
    Medium-sized Companies
    DiskStation
    Score8.8 out of 10
    IBM AIX
    Score9.3 out of 10
    Enterprises
    DiskStation
    Score8.8 out of 10
    Red Hat Enterprise Linux (RHEL)
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TrueNASWindows Server
    Likelihood to Recommend
    9.6
    (38 ratings)
    8.2
    (63 ratings)
    Likelihood to Renew
    7.3
    (1 ratings)
    9.1
    (6 ratings)
    Usability
    9.1
    (1 ratings)
    8.2
    (7 ratings)
    Availability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Performance
    -
    (0 ratings)
    5.5
    (1 ratings)
    Support Rating
    7.3
    (1 ratings)
    6.4
    (19 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    9.1
    (4 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    4.5
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    6.4
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    TrueNASWindows Server
    Likelihood to Recommend
    iXsystems
    We have many TrueNAS units deployed and they've served us well everywhere. Our most common use case is using it as storage backing for virtual machines. We have Proxmox talking to it, as well as having it acting as the hypervisor. We've never lost data with it, even when faced with multiple disk failures. We've also always found the performance to be robust and able to handle the needs of our clients. Our clients range from libraries, to medium sized enterprises and we've always been able to make it work, and work reliably.
    Incentivized
    Read full review
    Microsoft
    If you have one user or 1000's of users (especially using Windows), Windows Server is a no-brainer! The only reason I would suggest going with a Linux server is if you have old hardware (Windows Server is more process intensive than Linux). But, Linux is open-source, so anyone can publish updates/security updates, but on the flip side, malicious people also have full access to Linux's codebase allowing for much easier writing of exploitations/viruses/malware/ransomware.
    Incentivized
    Read full review
    Pros
    iXsystems
    • iSCSI Datastores for virtualization.
    • NFS store for unix storage or backups over networking.
    • Very fast performance, sometimes outclassing SSD arrays even in NFS.
    • The ZFS filesystem has given use much greater flexibility.
    • Using their newer servers we could in theory scale to any height of required storage.
    Read full review
    Microsoft
    • Easy to use due to its intuitive graphical user interface.
    • Very popular and makes integration easier.
    • Lots of software drivers available.
    • Has many functionalities such as Active Directory, DNS, DHCP, VPN, RDP, VDI server, etc.
    • Many patches and updates available. Maybe abit too much too often.
    • Cost effective and with budget.
    • Remote desktop feature simplifies remote access to this server.
    • It has a built in VPN and ssl certificate feature.
    • Event viewer is available for alerts, although it seems too cumbersome to go through the logs.
    • If you got too many Windows systems to manage, then SCCM is an option.
    Incentivized
    Read full review
    Cons
    iXsystems
    • more graphical interface to admin features like plugins, jails, list are well but a tiles aproach will be better
    • allow bulk upload/download/update to Groups or user accounts from SMB shares.
    • some script language template featured to create/config/change/delete storage pools /dataset or shares .
    Read full review
    Microsoft
    • DHCP Server could be better - we use the router for DHCP Routing
    • Print Server - not a fan of using the server as a print server since you have to license it. Direct access to printers via IP addresses is a much more efficient way to go
    • Better backup program - we utilize a third-party program that gives us more flexibility when restoring individual files.
    Incentivized
    Read full review
    Likelihood to Renew
    iXsystems
    The software has been amazing. It has saved me a lot of headache in the past few years. Also, it's nice to knowing that if any of our current Synology devices were to die I can have an iSCSI system up and running very shortly. I didn't give a 10 score because I find their support to be rather slow and pedantic. They test many things when the answer is right in front of them. The compute sytem (not storage) we purchased from them came with pcie gen4 nvme's. They didn't work, but rather than believe me about the spec's in the motherboard manual saying the onboard was pcie3 ONLY they shipped me 2 replacements until I showed them an old pcie3 device worked just fine. The part that rather frustrated me was the machine was claimed to have been tested / burnt in. How can this be true if the server won't even boot up into the BIOS?
    Read full review
    Microsoft
    I've carefully reviewed the servers and services currently running on Windows Server 2012, and given the opportunity would renew them as is going forward. There are two systems I currently have in place, one is a very large Linux implementation for a large ecommerce site, and one is a very large backup solution front ended by FTP servers running Linux. Neither are well suited for Windows, but the overall network infrastructure is and will be Windows Server for the foreseeable future.
    Read full review
    Usability
    iXsystems
    The software is fairly straight forward and if you mess up the network interfaces you can login locally at the console and fix any issues that you may have had with VLANS etc denying you network access. There was a little bit of annoying issues when setting up multiple network interface cards. Rather than keeping one interface setup with DHCP, when you add a second one with a new network it disables the first. Which makes it impossible to login again. However if you wait it will revert. I learned after works that you need to set up the network cards and then go back and setup the first one again and THEN test / apply. After that it was pretty good. The summary of the devices is very nice to. You get an accurate snapshot of how well your system is doing as soon as you login
    Read full review
    Microsoft
    There are simply too many different parts of Windows Server to make it a cohesive piece of software. While some of the newer features found in Windows Server 2012 and 2016 have nice UIs that are logically laid out, there are enough parts of the system that is still based on old code with clunky UIs and confusing options to make Windows Server a particularly user-friendly experience.
    Incentivized
    Read full review
    Reliability and Availability
    iXsystems
    No answers on this topic
    Microsoft
    some times server hungs and user sessions were busy to connect
    Read full review
    Performance
    iXsystems
    No answers on this topic
    Microsoft
    need to improve the performance more
    Read full review
    Support Rating
    iXsystems
    The support was responsive for opening cases. However I found solutions to simple problems took far too long. When we had a bad power supply and we had another with the exact same firmware version they should have sent replacement for both. We had to file another case for the other PSU that started dyeing the same week. They also had to do a lot of troubleshooting to replace the fans that were not behaving as they should. I'm not a home user. I know when certain things are failing and the silly hoops the jump through made it frustrating. However, once we finally got the problem identified we had parts shipped out via advance replacement which was nice.
    Read full review
    Microsoft
    Microsoft's support is hugely wide-ranging from articles online to having to contact them directly for the more serious issues. In recent years when I have contacted them directly, I have found the support o be excellent as I have found myself connected to very knowledgeable people in the field in which I needed the support. The online support available is vast and I tend to find most of the time that there is always someone out there who has had the same issue as me in the past and knows something about how to resolve it! This is the advantage of using industry standard and long-established systems such as Windows Server.
    Incentivized
    Read full review
    In-Person Training
    iXsystems
    No answers on this topic
    Microsoft
    it was my senior who trained Windows Server features and i was satisfied
    Read full review
    Online Training
    iXsystems
    No answers on this topic
    Microsoft
    it was recorded session and useful
    Read full review
    Implementation Rating
    iXsystems
    The implementation went well after we got the boot drive working properly. The device was setup exactly as i asked with the hardware except for the boot drive. The reason I chose 9 instead of 10 was the boot drive put us back about a week for the part to arrive. I ended up using a personal drive to show them that they were wrong sending use the gen4 drives.
    Read full review
    Microsoft
    Make sure that you have detailed processes in place for every server instance you plan to install/upgrade, if possible get the base OS loaded and Windows Updates applied ahead of time, and if using a VM take a snapshot prior to installing each role, as well as along the way.
    Incentivized
    Read full review
    Alternatives Considered
    iXsystems
    I chose TrueNAS (upgrading from FreeNAS) because of the small footprint, ease of use, and reliability of the ZFS file system. The file sharing protocols supported as well as the intuitive interface all make TrueNAS a great choice for business and hobbyists alike.
    Read full review
    Microsoft
    I didn't use any other system which gives the same functionality and I am not aware of any. The full integration between all components and especially the ability to integrate mail via Exchange or even via a hybrid setup with the Ofice365 cloud, including the ability to directly manage the cloud from the server, using Power Shell, is something I didn't see anywhere else.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    iXsystems
    No answers on this topic
    Microsoft
    need to reduce a lot
    Read full review
    Scalability
    iXsystems
    No answers on this topic
    Microsoft
    yes i completely agree multi deployment
    Read full review
    Professional Services
    iXsystems
    No answers on this topic
    Microsoft
    i like the professional service but need to improve
    Read full review
    Return on Investment
    iXsystems
    • Using a TruNAS integrated solution has reduced support overhead compared to using custom hardware.
    • Being cheaper than full flash storage arrays, this unit allows for a good balance of speed with its use of SSD-based caching drives.
    • The reliability of the hardware/software integration means I spend less time troubleshooting and more time doing business. Coming from a custom-built solution it is apparent that IX Systems has done some extensive testing.
    Read full review
    Microsoft
    • Because of our Microsoft Campus Agreement, Windows products are fairly affordable for us and that has been a huge blessing. We are considering some Azure cloud options and some of that is covered under our Campus Agreement, making it a nice incentive to start migrating certain apps and functionality to the cloud
    • I don't have access to our budgets so I cannot give a good answer as far as the impact of ROI on our institution, but if your company can afford it, you cannot go wrong with Windows server. Not having to send your sys admins to Linux or Unix school alone is a big savings as well as not having to train your staff on using a Linux desktop instead of a Windows-based one.
    • The compatibility with end users of all varieties and platforms will definitely impact your ROI in a positive way. We have Apple users, Android, Windows, and even a few Linux end users on our campus and Windows server works quite well with all of them.
    Incentivized
    Read full review
    ScreenShots