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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TriNet HR Plus

    Score6.4 out of 10
    N/AHR Plus (formerly Zenefits) is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with a technology platform for HR, payroll, and benefits.

    $10

    per month

    Vibe HCM (discontinued)

    Score4.3 out of 10
    Enterprise companies (1,001+ employees)
    Vibe HCM was a social HRMS, talent management and employee collaboration suite, that was discontinued, and is no longer available for sale.N/A
    Pricing
    TriNet HR PlusVibe HCM (discontinued)
    Editions & Modules
    No answers on this topic
    Vibe HCM Suite
    $0
    Per User per Month
    Vibe HCM ERP Connector
    $0
    Vibe HCM Payroll Connector
    $0
    Vibe Onboarding
    $0
    Vibe Social Intranet
    $0
    Offerings
    Pricing Offerings
    TriNet HR PlusVibe HCM (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup Fee$8 per employee per monthRequired
    Additional Details—We offer our products as a comprehensive suite, or on a modular basis as our clients' needs, priorities and budgets dictate. Our clients do not need to do a full "rip and replace" of current systems that are working to deploy Vibe HCM. We can seamlessly integrate with existing technologies, providing a highly engaging "one-stop-shop" / unification platform.
    More Pricing Information
    Community Pulse
    TriNet HR PlusVibe HCM (discontinued)
    Considered Both Products
    TriNet
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    88 Answers
    No answers on this topic
    Delivers good value for the price
    89%
    Delivers good value for the price
    82 Answers
    No answers on this topic
    Happy with the feature set
    91%
    Happy with the feature set
    90 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    84%
    Lived up to sales and marketing promises
    63 Answers
    No answers on this topic
    Implementation went as expected
    89%
    Implementation went as expected
    68 Answers
    No answers on this topic
    Features
    TriNet HR PlusVibe HCM (discontinued)
    Human Resource Management
    Comparison of Human Resource Management features of TriNet HR Plus and Vibe HCM (discontinued)
    Feature
    TriNet HR Plus
    6.5
    135 Ratings
    19% below category average
    Vibe HCM (discontinued)
    10.0
    7 Ratings
    24% above category average
    Employee demographic data6.5111 Ratings10.06 Ratings
    Employment history7.5106 Ratings10.06 Ratings
    Job profiles and administration6.0105 Ratings10.06 Ratings
    Workflow for transfers, promotions, pay raises, etc.6.0110 Ratings10.06 Ratings
    Organizational charting5.5120 Ratings10.07 Ratings
    Organization and location management7.0122 Ratings10.06 Ratings
    Compliance data (COBRA, OSHA, etc.)7.5108 Ratings10.02 Ratings
    Payroll Management
    Comparison of Payroll Management features of TriNet HR Plus and Vibe HCM (discontinued)
    Feature
    TriNet HR Plus
    7.2
    120 Ratings
    10% below category average
    Vibe HCM (discontinued)
    10.0
    4 Ratings
    23% above category average
    Pay calculation8.0103 Ratings10.03 Ratings
    Support for external payroll vendors6.052 Ratings10.01 Ratings
    Off-cycle/On-Demand payment7.066 Ratings00 Ratings
    Benefit plan administration7.5108 Ratings10.01 Ratings
    Direct deposit files7.5104 Ratings10.02 Ratings
    Salary revision and increment management7.596 Ratings10.02 Ratings
    Reimbursement management7.068 Ratings10.01 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of TriNet HR Plus and Vibe HCM (discontinued)
    Feature
    TriNet HR Plus
    6.5
    118 Ratings
    21% below category average
    Vibe HCM (discontinued)
    10.0
    3 Ratings
    22% above category average
    Approval workflow6.5116 Ratings10.03 Ratings
    Balance details6.0114 Ratings10.01 Ratings
    Annual carry-forward and encashment7.095 Ratings10.01 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of TriNet HR Plus and Vibe HCM (discontinued)
    Feature
    TriNet HR Plus
    6.9
    134 Ratings
    16% below category average
    Vibe HCM (discontinued)
    10.0
    8 Ratings
    21% above category average
    View and generate pay and benefit information7.5128 Ratings10.08 Ratings
    Update personal information8.0134 Ratings10.06 Ratings
    View company policy documentation7.0121 Ratings10.07 Ratings
    Employee recognition4.565 Ratings10.05 Ratings
    View job history7.5104 Ratings10.03 Ratings
    Asset Management
    Comparison of Asset Management features of TriNet HR Plus and Vibe HCM (discontinued)
    Feature
    TriNet HR Plus
    7.0
    23 Ratings
    14% below category average
    Vibe HCM (discontinued)
    10.0
    2 Ratings
    21% above category average
    Tracking of all physical assets7.023 Ratings10.02 Ratings
    HR Reporting
    Comparison of HR Reporting features of TriNet HR Plus and Vibe HCM (discontinued)
    Feature
    TriNet HR Plus
    6.3
    107 Ratings
    17% below category average
    Vibe HCM (discontinued)
    10.0
    8 Ratings
    29% above category average
    Report builder6.0103 Ratings10.04 Ratings
    Pre-built reports7.5105 Ratings10.06 Ratings
    Ability to combine HR data with external data5.566 Ratings10.04 Ratings
    Onboarding
    Comparison of Onboarding features of TriNet HR Plus and Vibe HCM (discontinued)
    Feature
    TriNet HR Plus
    6.5
    114 Ratings
    19% below category average
    Vibe HCM (discontinued)
    10.0
    1 Ratings
    24% above category average
    New hire portal7.5113 Ratings10.01 Ratings
    Manager tracking tools5.593 Ratings10.01 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of TriNet HR Plus and Vibe HCM (discontinued)
    Feature
    TriNet HR Plus
    2.8
    43 Ratings
    95% below category average
    Vibe HCM (discontinued)
    10.0
    1 Ratings
    23% above category average
    Corporate goal setting3.039 Ratings10.01 Ratings
    Individual goal setting3.042 Ratings10.01 Ratings
    Line-of sight-visibility2.137 Ratings10.01 Ratings
    Performance tracking3.039 Ratings10.01 Ratings
    Performance Management
    Comparison of Performance Management features of TriNet HR Plus and Vibe HCM (discontinued)
    Feature
    TriNet HR Plus
    6.5
    60 Ratings
    19% below category average
    Vibe HCM (discontinued)
    10.0
    1 Ratings
    24% above category average
    Performance plans6.557 Ratings10.01 Ratings
    Performance improvement plans6.054 Ratings10.01 Ratings
    Review status tracking6.055 Ratings10.01 Ratings
    Review reminders7.055 Ratings10.01 Ratings
    Multiple review frequency7.051 Ratings10.01 Ratings
    Succession Planning
    Comparison of Succession Planning features of TriNet HR Plus and Vibe HCM (discontinued)
    Feature
    TriNet HR Plus
    4.2
    25 Ratings
    60% below category average
    Vibe HCM (discontinued)
    10.0
    1 Ratings
    25% above category average
    Create succession plans/pools2.021 Ratings10.01 Ratings
    Candidate ranking5.723 Ratings10.01 Ratings
    Candidate search4.625 Ratings10.01 Ratings
    Candidate development4.624 Ratings10.01 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of TriNet HR Plus and Vibe HCM (discontinued)
    Feature
    TriNet HR Plus
    4.9
    28 Ratings
    45% below category average
    Vibe HCM (discontinued)
    10.0
    1 Ratings
    26% above category average
    Job Requisition Management5.222 Ratings10.01 Ratings
    Company Website Posting6.118 Ratings10.01 Ratings
    Publish to Social Media5.216 Ratings10.01 Ratings
    Job Search Site Posting5.218 Ratings10.01 Ratings
    Duplicate Candidate Prevention3.220 Ratings10.01 Ratings
    Applicant Tracking4.219 Ratings10.01 Ratings
    Notifications and Alerts5.525 Ratings10.01 Ratings
    Best Alternatives
    TriNet HR PlusVibe HCM (discontinued)
    Small Businesses
    Zoho People
    Score8.4 out of 10
    Zoho People
    Score8.4 out of 10
    Medium-sized Companies
    Zoho People
    Score8.4 out of 10
    Zoho People
    Score8.4 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TriNet HR PlusVibe HCM (discontinued)
    Likelihood to Recommend
    6.5
    (144 ratings)
    10.0
    (9 ratings)
    Likelihood to Renew
    8.5
    (11 ratings)
    -
    (0 ratings)
    Usability
    6.5
    (35 ratings)
    9.1
    (1 ratings)
    Availability
    9.1
    (4 ratings)
    9.1
    (1 ratings)
    Performance
    8.5
    (4 ratings)
    9.1
    (1 ratings)
    Support Rating
    8.8
    (42 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    9.1
    (4 ratings)
    9.1
    (1 ratings)
    Configurability
    8.8
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    8.9
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (4 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.9
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    TriNet HR PlusVibe HCM (discontinued)
    Likelihood to Recommend
    TriNet
    I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
    Incentivized
    Read full review
    Discontinued Products
    It is best suited for companies that want their HR function streamlined and automated. It's also suited for companies that want their employees to engage more and collaborate on the same platform.
    Incentivized
    Read full review
    Pros
    TriNet
    • Payroll services in all 50 states, including payroll tax filings
    • Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
    • Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
    • Streamlined admin portal for People Ops professionals
    Read full review
    Discontinued Products
    • Vibe HCM is highly configurable. That flexibility is extremely useful.
    • The portal pages create a friendly user experience that aids in adoption.
    • Vibe takes action on change requests and enhancements quickly.
    • The number of employee self-service options allow for easy colleague use.
    Read full review
    Cons
    TriNet
    • Support doesn't exist once you are a customer
    • Tax team has a 3-6 month response time
    • Poor Menu/Navigation structure
    • Fails to pay taxes on time, results in delinquency notices and fees
    • Glitchy UI, sometimes you need to wait a day or two for a section to work again
    • Feels like a perpetual beta product, nothing polished about it
    Read full review
    Discontinued Products
    • Any areas of opportunity are discussed and addressed. They are incredibly open to suggestions and have an overall attitude of continuous improvement. No possibility goes unexplored.
    Read full review
    Likelihood to Renew
    TriNet
    We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    TriNet
    It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
    Read full review
    Discontinued Products
    It works just as advertised! Not always the case with solutions. Flexible and configurable!
    Read full review
    Reliability and Availability
    TriNet
    We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    TriNet
    This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error
    Incentivized
    Read full review
    Discontinued Products
    World class service and support! Second to none!
    Read full review
    Support Rating
    TriNet
    Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
    Incentivized
    Read full review
    Discontinued Products
    The customer support team is responsive and always available for solving technical or implementation issues that may arise from clients.
    Incentivized
    Read full review
    In-Person Training
    TriNet
    Can't really say just because I would not know.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Online Training
    TriNet
    It went through successfully.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    TriNet
    Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    TriNet
    Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with
    Read full review
    Discontinued Products
    We selected Vibe HCM about 2 1/2 years ago because they approached communication and the interaction between the employer and the employee so differently. It was a combination of connection and transaction. You have a system that meets the business need and functionality but that connects with your employee in such a fresh non-corporate way. It's not just about automating a process but building an environment that surrounds those daily business transactions that looks and feels how we interact on the web and social media. It totally transforms not only the user experience but the employers as well. It makes us think a little bit more about the touch points we have with our employees and how we want those to look/feel and resonate.
    Read full review
    Scalability
    TriNet
    It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    TriNet
    • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
    Read full review
    Discontinued Products
    • Vibe HCM has been providing Zions Bancorporation with range of tools that fully encompass all areas of HR Operations. We have found that these tools have made our business process more efficient.
    Read full review
    ScreenShots

    TriNet HR Plus Screenshots

    Product screenshotProduct screenshotProduct screenshotScreenshot of HR ManagementScreenshot of HR ManagementScreenshot of HR Management

    Vibe HCM (discontinued) Screenshots

    Screenshot of Sample home pageScreenshot of My Hub launch pageScreenshot of Sample Personalized Onboarding resourcesScreenshot of HR practitioner hubScreenshot of Virtual Day 1 OrientationScreenshot of Sample Talent Profile