Tresorit vs. WeTransfer

Good scenario: Wanting to have your files stored by an independent group that specializes in secure file storage. The ability to have files stored on servers that are not domestic is a big plus too. We had issues in the past with a solution that went down when the US AWS East Coast servers had an issue; Tresorit is insulated from these problems and appears to handle load balancing as well. Not good scenario: If you want to have outside parties, upload files/share files with you within your Tresorit environment. There is no way of doing this, and this is a real operational problem.

Incentivized

I would definitely recommend WeTransfer - especially the paid version. I feel like all of the shortcomings with the free service (file size limit & content deletion after 7 days) are all fixed when you upgrade your account, and the service is not very expensive. It only costs $12/monthly or $120/annually. WeTransfer makes it so easy to send files, and the additional features such as creating a link to your content & password protection are great. Very straightforward & easy to use.

Incentivized

• Support
• Secure Storage

Incentivized

• Sharing large files
• Accessing files remotely
• Sharing files remotely
• Sharing with those who do not have access to our shared drive (clients, vendors, 3rd parties)

Incentivized

• Shared Folders with outside guests, to collaborate with them (collect uploads).
• Removal of data-cap on file size, and right now, there is one, and it's an issue when storing rich media (such as startup pitch videos, etc.).

Incentivized

• The price for Pro is a bit high.
• A way for free users to save an address book.
• The offline app isn't as robust as the web client.

Incentivized

It's smooth, simple, no problems for sending large files. Receiving files is more complicated and has some friction points to be worked out.

Incentivized

WeTransfer is extremely reliable 99% of the time. There has been twice in 4 years that their service was unavailable due to server outage for several hours.

Incentivized

Exceptionally responsive. This is something we needed from our storage provider. We are continuously accessing the information, and downtime or technical issues would be and are unacceptable. We have had no downtime issues so far, and Support has been responsive to us whenever needed. Exactly what we needed from their service.

Incentivized

I've only reached out to WeTransfer support once, but they were prompt, courteous, and answered my question. I assume that future interactions would be the same, I'm looking forward to being a long term customer.

Incentivized

Secure and independently operated. We selected Tresorit for its secure file storage capabilities that the other services (except SpiderOak) did not provide. Tresorit is a zero-knowledge system, which gives us a lot of comforts when it comes to secure data storage. SpiderOak was a close alternative, but they have been in continuous development to provide competitive features, and still haven't provided what we needed (SpiderOak has promised features for several years at this point).

Incentivized

I did not choose to use Image Relay, the client did. I really like Image Relay and the fact that you can organize files in different folders, but not the fact that you have to create an account, have access to all the files and folders, and remind passwords. With WeTransfer skipping all these requirements, it is way easier and faster.

Incentivized

• Ensures our business is able to remain operational.
• Provides comfort on data security and compliance.

Incentivized

• I can work faster since it's easy to use and reliable. Some other file transfer platforms have failed me and are too complex to manage.
• I keep my clients happy - never have they had any issues with a transfer.
• It is not an exclusive use platform, so I can use it with everyone - even new clients.

Incentivized