Trengo vs. WATI.io

Trengo

WATI.io

5 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Trengo	N/A	N/A	Trengo is a customer communication platform used to streamline communication channels into one inbox for team collaboration, automated conversations and to deliver amazing customer experiences. This one inbox for customer contact channels supports social messaging (like WhatsApp), Chat, Email, Voice & Text.	$22 per month per agent
WATI.io	Score8.9 out of 10	N/A	WATI is a SaaS platform that helps businesses communicate with their customers through customer engagement software built on WhatsApp’s Business API. With it, businesses can conduct personalized conversations, be accessible and engage with customers in real-time.	$49 per month

Pricing

Trengo

WATI.io

Grow: $22
per month per agent
Scale: $35
per month per agent
Enterprise: $47
per month per agent

Standard: $49
per month
Professional: $98
per month

Pricing Offerings
Trengo	WATI.io
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

20-25% discount for annual pricing.

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Best Alternatives
	Trengo	WATI.io
Small Businesses	No answers on this topic	Simplify360 Score7.8 out of 10
Medium-sized Companies	Quadient Inspire Score8.6 out of 10	Braze Score8.9 out of 10
Enterprises	Quadient Inspire Score8.6 out of 10	SAP Service Cloud Score8.6 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Trengo	WATI.io
Likelihood to Recommend	- (0 ratings)	8.0 (1 ratings)

User Testimonials
	Trengo	WATI.io
Likelihood to Recommend	Trengo No answers on this topic	WATI.io If your userbase is small. Want to set up and start using the system quickly, then go for Wati.io. Easy setup, integration with google sheets, chrome extension, Zapier, Woo-Commerce, an option of the no-code chatbot, etc. will ease up too much work. Pricing-wise, it's costlier than other tools. Also, it's for WhatsApp only. IF you want to do the same with Instagram or Facebook, or LinkedIn, then it will not be possible on Wati.io. Incentivized Verified User Read full review
Pros	Trengo No answers on this topic	WATI.io Segmented campaigns. Easy to access documents for developers. Integrations with other tools. Incentivized Verified User Read full review
Cons	Trengo No answers on this topic	WATI.io Open marketplace for integrations. Inclusion of the social platforms like Facebook, LinkedIn & Instagram. Incentivized Verified User Read full review
Alternatives Considered	Trengo No answers on this topic	WATI.io Wati.io is easy and quick to set up and start using it. No need for any technical person. Also, reviews of other users led us to select Wati.io. Incentivized Verified User Read full review
Return on Investment	Trengo No answers on this topic	WATI.io Quick setup gave us good advantage. Easy to use, no need of any technical knowledge. Incentivized Verified User Read full review
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