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Trend Micro Worry-Free Services Suite vs. Watchguard Endpoint Security

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Trend Micro Worry-Free Services Suite

    Score9.5 out of 10
    N/ATrend Micro offers an end-to-end hosted security solution which they call the Worry-Free Business Security suite for midsize and larger enterprises, which provides a wide range of services such as endpoint protection, email encryption, general antivirus and threat detection and prevention, as well as protection of cloud applications as well, with no maintenance.N/A

    Watchguard Endpoint Security

    Score8.8 out of 10
    N/AWatchGuard EPDR (formerly Panda Adaptive Defense 360) combines next-generation antivirus protection, endpoint detection and response (EDR), patch management, content filtering, email security, full disk encryption, and more, into one package. The platform touts a unique zero-trust security service that certifies the legitimacy and safety of all running applications thanks to a combination of automated, AI-driven processes and investigation services provided by a team of malware analysts.N/A
    Pricing
    Trend Micro Worry-Free Services SuiteWatchguard Endpoint Security
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Trend Micro Worry-Free Services SuiteWatchguard Endpoint Security
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Trend Micro Worry-Free Services SuiteWatchguard Endpoint Security
    Considered Both Products
    Trend Micro
    Chose Trend Micro Worry-Free Services Suite
    Trend Micro Worry-Free Services Suite felt more like a native cloud app compared to Bitdefender. Bitdefender had a large heavy footprint still to install on at least one or two devices where as Trend Micro Worry-Free Services Suite clients were all the same. I used Watchguard …
    Incentivized
    Chose Trend Micro Worry-Free Services Suite
    Trend Micro Worry-Free Services Suite is less expensive and easier to implement. It also has better visibility on the market. It has a complete range of other solutions allowing us to offer other versions or more complete products such as Trend Micro Worry-Free Services Suite …
    Incentivized
    WatchGuard Technologies
    Chose Watchguard Endpoint Security
    WatchGuard EPDR provides more features and better network protection than Crowdstrike. The patch management add-on of WatchGuard EPDR is not available in Trend Micro Worry-Free, Sophos Endpoint Security, or Crowdstrike solutions. WatchGuard EPDR is easy to centrally managed and …
    Incentivized
    Chose Watchguard Endpoint Security
    Adaptive Defense 360 / WatchGuard EPDR is easy to deploy and reliable as well as being low on resource usage.
    Incentivized
    Chose Watchguard Endpoint Security
    Better protection and performance. Possibility to add module[s] like patch management and encryption. Support efficient
    Incentivized
    Chose Watchguard Endpoint Security
    The main reason we have selected WatchGuard Endpoint Security is the integration it has with the other WatchGuard security products we are using. The WatchGuard Cloud platform is really of great value!
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    96%
    Would buy again
    111 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    96%
    Delivers good value for the price
    103 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    97%
    Happy with the feature set
    113 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    97%
    Lived up to sales and marketing promises
    106 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    93%
    Implementation went as expected
    105 Answers
    Features
    Trend Micro Worry-Free Services SuiteWatchguard Endpoint Security
    Endpoint Security
    Comparison of Endpoint Security features of Trend Micro Worry-Free Services Suite and Watchguard Endpoint Security
    Feature
    Trend Micro Worry-Free Services Suite
    9.6
    3 Ratings
    11% above category average
    Watchguard Endpoint Security
    8.2
    121 Ratings
    4% below category average
    Anti-Exploit Technology9.63 Ratings8.3115 Ratings
    Endpoint Detection and Response (EDR)9.92 Ratings8.6119 Ratings
    Centralized Management9.93 Ratings7.5116 Ratings
    Hybrid Deployment Support9.92 Ratings8.02 Ratings
    Infection Remediation9.83 Ratings9.05 Ratings
    Vulnerability Management8.62 Ratings7.720 Ratings
    Malware Detection9.83 Ratings8.6120 Ratings
    Best Alternatives
    Trend Micro Worry-Free Services SuiteWatchguard Endpoint Security
    Small Businesses
    Acronis Cyber Protect Cloud
    Score9.1 out of 10
    Acronis Cyber Protect Cloud
    Score9.1 out of 10
    Medium-sized Companies
    Watchguard Endpoint Security
    Score8.8 out of 10
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    Enterprises
    ESET PROTECT
    Score9.1 out of 10
    ESET PROTECT
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Trend Micro Worry-Free Services SuiteWatchguard Endpoint Security
    Likelihood to Recommend
    9.6
    (9 ratings)
    8.3
    (123 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (13 ratings)
    Usability
    9.0
    (3 ratings)
    8.1
    (88 ratings)
    Availability
    -
    (0 ratings)
    8.7
    (4 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (4 ratings)
    Support Rating
    9.4
    (2 ratings)
    8.3
    (12 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.6
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.6
    (8 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    8.7
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.7
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.7
    (4 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.6
    (4 ratings)
    User Testimonials
    Trend Micro Worry-Free Services SuiteWatchguard Endpoint Security
    Likelihood to Recommend
    Trend Micro
    With around 80 users and 150 devices (including 6 server instances), this solution served us very well, with instant admin notifications and scheduled overall reports. Detection appears extremely reliable, and the memory and CPU footprint of the service seemed less intrusive than Panda, which we had issues running on Terminal Services instances, as it seems to hog excessive memory allocation. Rollout was smooth and we never had an instance of a corrupt installation.
    Incentivized
    Read full review
    WatchGuard Technologies
    I can only speak to WatchGuard Endpoint Security being well suited for us. Because we have over 350 devices (tablet, laptops, desktops, phones) on our network, this product has been a great fit, especially when paired wih our Firebox m390. Again, the protection is fast, low overhead, and virtually undetectable that it is running all the time.
    Incentivized
    Read full review
    Pros
    Trend Micro
    • Hybrid deployment, can be on-prem or cloud specific, we are using cloud based
    • Central Control Manager capabilities to have control about what happens in the environment
    • No need to have internal infrastructure to host further than your workstations or terminals
    • No need to have dedicated team for security or endpoint protection
    • Maintenance and updates are available just as released, no need to take actions on that side
    • Great capabilities as a connected threat defense platform
    • Endpoint protection features and quality for SMBs
    • Cloud and collaboration platforms compatible including Office 365, Google Mail and On-Cloud Storage
    Incentivized
    Read full review
    WatchGuard Technologies
    • Threat Detection.
    • Evaluation times for unknown executables in the cloud.
    • User-friendly and intuitive interface.
    • Resource consumption on the endpoint.
    • Simple and visual automatic reports.
    • Easy-to-access cloud platform without local resources.
    • Threat alert and ability to schedule automatic actions.
    • Possibility of remotely blocking equipment and taking automatic or manual actions.
    Incentivized
    Read full review
    Cons
    Trend Micro
    • It would be better if there were an unload password for each policy instead of one for the whole organization.
    • We have one app that gets blocked with no log of any reason why, there should be a better way to troubleshoot that other than just closing the AV every time. Allow listing has not worked in this case.
    • When something is blocked it should specify exactly which setting or feature blocked it to make it easier to use the allow list or adjust.
    Incentivized
    Read full review
    WatchGuard Technologies
    • White listing scripts are either all or none, not able to white list a particular script
    • There is a delay occasionally from when an endpoint recognizes a potential threat to when that is reported in the cloud management tool
    • Other than those two, Watchguard Endpoint Security has been great - easy to deploy, manage, support and great at protection
    Incentivized
    Read full review
    Likelihood to Renew
    Trend Micro
    No answers on this topic
    WatchGuard Technologies
    The ease of use, pricing, support, reliability, and quality of the product. Panda / WatchGuard products are highly rated, priced right and easy to maintain. All of this make it very easy to renew and purchase new licenses for us and our clients.
    Incentivized
    Read full review
    Usability
    Trend Micro
    Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.
    Incentivized
    Read full review
    WatchGuard Technologies
    Easy and intuitive MSP management portal to manage all of your clients from a single pane of glass. Policies can be pushed down globally or individually based on needs. The client portal allows access to their tenant information and installs only which is nice if you are working with clients who might have an internal person or an IT team that also wants access to things to manage themself.
    Incentivized
    Read full review
    Reliability and Availability
    Trend Micro
    No answers on this topic
    WatchGuard Technologies
    The software is 100% managed on a cloud platform that can be managed via an account even if they are not present within the company network where the software is installed, I even always opened the control panel on the browser of my smartphone to monitor the situation.I have never experienced any abnormal software crashes
    Incentivized
    Read full review
    Performance
    Trend Micro
    No answers on this topic
    WatchGuard Technologies
    The only annoyance I complain, if we want to be picky, is the fact of the constant disconnections from the control panel.Every about 4 hours the account logs out even if I set the "remember this device" flag; having said that I have not noticed neither slowdowns nor conflicts with other software
    Incentivized
    Read full review
    Support Rating
    Trend Micro
    The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.
    Incentivized
    Read full review
    WatchGuard Technologies
    I gave it a 10 because I compare it to air conditioning. I need it to work every day, 24/7. I need it to be reliable and not something that requires a ton of interaction from staff to make sure it works every day. In addition, I should be able to run other things at my house when the AC is on. Panda fits that description.
    Read full review
    In-Person Training
    Trend Micro
    No answers on this topic
    WatchGuard Technologies
    Trainer was excellent, knew this product in-depth.
    Incentivized
    Read full review
    Online Training
    Trend Micro
    No answers on this topic
    WatchGuard Technologies
    The training was very helpful. It demonstrated how to configure the service for initial install, items to monitor, and how to set up for ongoing protection. Hands on training is more helpful but this is a good starting point
    Incentivized
    Read full review
    Implementation Rating
    Trend Micro
    No answers on this topic
    WatchGuard Technologies
    Implementation shouldn't present any problems in standard office environments. In environments with development teams, however, caution is needed. If zero trust is enabled, mechanisms must be in place to ensure that internal software isn't classified as a false positive (software certificate, exception folder, etc.)
    Incentivized
    Read full review
    Alternatives Considered
    Trend Micro
    Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.
    Incentivized
    Read full review
    WatchGuard Technologies
    Despite offering great value for money, comparing Sophos' offering to WatchGuard Endpoint Security we find Sophos' offering is far superiour due to it's support system, the distributors it uses (apart from Arrow), it's management console, the resource-light application and, primarily, it's ability as an Endpoint Security program. Though the fact we offer both solution proves that WatchGuard Endpoint Security has it's place in an MSP's portfolio.
    Incentivized
    Read full review
    Scalability
    Trend Micro
    No answers on this topic
    WatchGuard Technologies
    With the implementation of watchguard (at the beginning Panda Endpoint, but it is the same) I was able to insert in the control panel all the unauthorized software previously installed by colleagues without any authorization from the various department heads.Now any licensed software goes into lockdown and can be unlocked from the control panel
    Incentivized
    Read full review
    Return on Investment
    Trend Micro
    • It has stopped several malicious items from getting into our system.
    • It's also saved money over our previous Anti-Virus solution (Kaspersky)
    • Ease of Setup/Use
    Incentivized
    Read full review
    WatchGuard Technologies
    • It has allowed me to add clients without increasing IT staffing
    • Its price point is very competitive for my company and my client's companies
    • Its ability to prevent ALL successful attacks on my company and that of my clients over the last 23+ years has immeasurable value in both confidence and dollars
    Incentivized
    Read full review
    ScreenShots

    Watchguard Endpoint Security Screenshots

    Screenshot of Main dashboardScreenshot of PUPs activityScreenshot of IoAs Panel- Threat Hunting ServiceScreenshot of Service provider-TrialsScreenshot of Endpoint Risks DashboardScreenshot of Program Blocked By Advanced Security Policies