Trend Micro InterScan VirusWall (discontinued) vs. Webroot Antivirus + Internet Security Complete (SecureAnywhere)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Trend Micro InterScan VirusWall (discontinued)
Score 10.0 out of 10
N/A
Trend Micro offered InterScan VirusWall, an antivirus solution. It has been discontinued and is no longer available for sale.N/A
Webroot Antivirus + Internet Security Complete (SecureAnywhere)
Score 9.2 out of 10
N/A
Webroot Security Complete (formerly under the brand name SecureAnywhere) is a suite of antivirus, multi-endpoint security and Internet security solutions available for home offices, and possibly small businesses with limited security needs.
$30
per seat/per year
Pricing
Trend Micro InterScan VirusWall (discontinued)Webroot Antivirus + Internet Security Complete (SecureAnywhere)
Editions & Modules
No answers on this topic
Webroot Business Endpoint Protection
$30
per seat/per year
Offerings
Pricing Offerings
Trend Micro InterScan VirusWall (discontinued)Webroot Antivirus + Internet Security Complete (SecureAnywhere)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Trend Micro InterScan VirusWall (discontinued)Webroot Antivirus + Internet Security Complete (SecureAnywhere)
User Ratings
Trend Micro InterScan VirusWall (discontinued)Webroot Antivirus + Internet Security Complete (SecureAnywhere)
Likelihood to Recommend
10.0
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Availability
-
(0 ratings)
10.0
(0 ratings)
Performance
-
(0 ratings)
10.0
(0 ratings)
Support Rating
-
(0 ratings)
8.0
(0 ratings)
Product Scalability
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
Trend Micro InterScan VirusWall (discontinued)Webroot Antivirus + Internet Security Complete (SecureAnywhere)
Likelihood to Recommend
Overall, Trend Micro InterScan VirusWall is a solid product for the cost. I have used their support several times and their support engineers are well rounded and very knowledgeable. They know the product inside and out. I have used other products in the past for security on endpoints, like Webroot, and will never go back after using Trend Micro InterScan VirusWall.
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Webroot can be great if you have many employees using computers. Sensitive business information can be accessed by malicious threats online if your employees are not trained to avoid these problems. In this case, I think it's important to have software to protect you. If working with a smaller team (and not doing any sort of video production or other intensive software/applications) I can't see a need for anything like Webroot. Learning how to use the internet safely and protecting your file storage are things to be done on the cheap and with smarts.
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Pros
  • Admin console is easy to use
  • Light and does not take resources away from PCs and servers
  • Excellent customer service
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  • It is very lightweight. You dont even know it is running, yet it is always protecting the endpoint.
  • It has protected us from various threats, including ransomware - even when wannacry was hitting companies everywhere.
  • They have a good console with multiple provisioning options, so we were able to push it to everyone when we first started using it, and then include it as part of our deployment process going forward.
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Cons
No answers on this topic
  • If there is no network connection to the cloud infrastructure, there will be no protection (drawback if there is no "layer 1" connection).
  • Heuristics can only combat some viruses, so it probably needs more methods to combat different viruses.
  • There are some instances where the server fails to push out (the server's fault), leaving a small fraction of users unprotected when they are set up for the first time.
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Likelihood to Renew
No answers on this topic
It's easy to renew with Webroot, their support is very attentive and highly available. However if you do choose to change products, they even provide means of removing the software from your endpoints via the admin portal which is very convenient.
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Support Rating
No answers on this topic
We have not had to use Webroot support much over the years. The one or two times we did we were referred to online documentation and in a somewhat condescending manner in one case and in another case, the support person did not demonstrate much knowledge of their product and referred us to the user community for support.
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Alternatives Considered
Trend Micro InterScan VirusWall is lightweight and does not impact performance on a PC or server. It can be installed on both PC and Mac. I have used Webroot in the past and it had a significant impact on performance of PCs and servers. ESET does a good job for home use but I have not used it for business.
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I honestly have not put in enough research and time for alternative products to compare against Webroot. I don't think my opinion would be worth stating since I don't have a good comparison of apples to apples against other products.What continues to keep me interested in Webroot is just not the product - but the technology behind the product that makes Webroot a leading industry standard.
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Scalability
No answers on this topic
Ease of implementation across various devices is easy and efficient regardless of scale. Whether it is 5 devices or 500 the product continually proves its the best in its class.
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Return on Investment
  • I believe that is has already paid for itself protecting our network
  • I have not came across anything negative or that has impacted the company in a negative way
  • Positive would definitely be top-notch support
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  • It has had a mostly positive impact as we have not had any breaches.
  • The only negative impact has been when Webroot Antivirus + Internet Security Complete (SecureAnywhere) changed something on their end that caused one of our business applications to not be usable by end-users. That cost our business a fair amount as it took 4 days before it could be used again.
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