TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Trend Micro Deep Security

    Score8 out of 10
    N/ATrend Micro™ Deep Security™ software provides comprehensive security for virtual, cloud, and container environments. Deep Security allows for consistent security regardless of the workload. It also provides a rich set of application programming interfaces (APIs) so security can be automated.N/A

    Zscaler Internet Access

    Score8.8 out of 10
    N/AZscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.N/A
    Pricing
    Trend Micro Deep SecurityZscaler Internet Access
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Trend Micro Deep SecurityZscaler Internet Access
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Trend Micro Deep SecurityZscaler Internet Access
    Considered Both Products
    Trend Micro
    No answer on this topic
    Zscaler
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    99%
    Would buy again
    171 Answers
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    147 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    170 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    126 Answers
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    136 Answers
    Features
    Trend Micro Deep SecurityZscaler Internet Access
    Identity Management
    Comparison of Identity Management features of Trend Micro Deep Security and Zscaler Internet Access
    Feature
    Trend Micro Deep Security
    -
    Ratings
    Zscaler Internet Access
    5.0
    2 Ratings
    56% below category average
    Multi-Factor Authentication00 Ratings5.02 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of Trend Micro Deep Security and Zscaler Internet Access
    Feature
    Trend Micro Deep Security
    -
    Ratings
    Zscaler Internet Access
    10.0
    2 Ratings
    6% above category average
    Endpoint Detection and Response (EDR)00 Ratings10.02 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of Trend Micro Deep Security and Zscaler Internet Access
    Feature
    Trend Micro Deep Security
    -
    Ratings
    Zscaler Internet Access
    9.5
    5 Ratings
    7% above category average
    Network Analytics00 Ratings9.75 Ratings
    Threat Recognition00 Ratings9.45 Ratings
    Vulnerability Classification00 Ratings9.45 Ratings
    Automated Alerts and Reporting00 Ratings9.45 Ratings
    Threat Analysis00 Ratings9.75 Ratings
    Threat Intelligence Reporting00 Ratings9.75 Ratings
    Automated Threat Identification00 Ratings9.15 Ratings
    Zero Trust Security
    Comparison of Zero Trust Security features of Trend Micro Deep Security and Zscaler Internet Access
    Feature
    Trend Micro Deep Security
    -
    Ratings
    Zscaler Internet Access
    9.7
    5 Ratings
    4% above category average
    Continuous Verification00 Ratings9.75 Ratings
    Secure Web Gateways00 Ratings9.75 Ratings
    Network Flow Control00 Ratings9.75 Ratings
    Network Traffic Analysis00 Ratings9.45 Ratings
    Segmentation Leveraging00 Ratings10.04 Ratings
    Admin Access Control00 Ratings9.45 Ratings
    Network Data Encryption00 Ratings9.45 Ratings
    Network Topology Mapping00 Ratings10.02 Ratings
    Best Alternatives
    Trend Micro Deep SecurityZscaler Internet Access
    Small Businesses
    Armor
    Score6 out of 10
    No answers on this topic
    Medium-sized Companies
    AWS CloudTrail
    Score8.6 out of 10
    No answers on this topic
    Enterprises
    AWS CloudTrail
    Score8.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Trend Micro Deep SecurityZscaler Internet Access
    Likelihood to Recommend
    9.0
    (4 ratings)
    8.7
    (22 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    8.5
    (6 ratings)
    Support Rating
    10.0
    (2 ratings)
    8.1
    (5 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Trend Micro Deep SecurityZscaler Internet Access
    Likelihood to Recommend
    Trend Micro
    Hypervisor based agentless security this product excels at. It provides thorough protection for your VM's. The web filtering product that comes with it also does a great job filtering out malicious websites from being accessed by users with a very user friendly prompt that they are going to a website which has been found to be malicious. This is particularly useful when it comes to VDI.
    Incentivized
    Read full review
    Zscaler
    It's best suited for a distributed remote workforce, securing internet access for users from anywhere. Suitable for highly regulated industries, such as banking and Healthcare. Not a good fit for an organisation where most of its legacy is in an on-premises environment. Bandwidth-intensive industries like media/entertainment firms.
    Incentivized
    Read full review
    Pros
    Trend Micro
    • It's easy to use the console.
    • It has a very similar look and feels to Deep Security Console.
    • It plugs into the Apex Central for easy management.
    Incentivized
    Read full review
    Zscaler
    • Single Pane of Glass Management - Everything is very easy to access and monitor the entire environment from an internet security perspective.
    • Install Flexibility - We can and do install Zscaler Internet Access on both our client devices as well as our SD-WAN appliances and servers. This allows us to control internet security even on devices without an agent in our networks.
    Incentivized
    Read full review
    Cons
    Trend Micro
    • Trend Micro has very little room for improvement. I am using version 9.6 at this time and it is extremely reliable. Some of the upgrades were not completely intuitive, but in those cases Deep Security support came through with documentation that covered all the bases.
    Incentivized
    Read full review
    Zscaler
    • The logs feel kind of lack luster
    • When issues are arising with SSL Inspection, logs show everything working despite end user experience
    • Could use some kind of global find functionality or something that would allow you to search the entire configuration for matching URLs and the like
    Incentivized
    Read full review
    Likelihood to Renew
    Trend Micro
    It's the best one compared to other security applications
    Incentivized
    Read full review
    Zscaler
    While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:
    Key Gaps:
    1. Advanced Threat Costs:
    ZIA’s add-ons (e.g., Advanced DLP, Sandboxing) incur 35%+ cost premiums – straining budgets as transaction volumes (UPI/iMobile) grow 50% YoY.
    2. API Banking Scalability:
    ZIA’s API rate limits throttle real-time policy sync during UPI peaks (10K+ TPS), forcing workarounds for finacle integrations.
    3. RBI Future-Proofing:
    Limited native support for upcoming digital rupee (CBDC) security rules requires custom development, increasing compliance overhead.
    Incentivized
    Read full review
    Usability
    Trend Micro
    It is the best application I've used. Its features are effective.
    Incentivized
    Read full review
    Zscaler
    The application is easy to install and configure on all Windows devices. To troubleshoot any internet issue, we can easily collect all the relevant logs from Zscaler and check the exact issue. The only problem is with the uninstall, as a dedicated crew needs to provide the password.
    Incentivized
    Read full review
    Performance
    Trend Micro
    No answers on this topic
    Zscaler
    There are often performance issues reported
    Incentivized
    Read full review
    Support Rating
    Trend Micro
    Trend Micro's support is pretty decent, we have had issues in the past and they have been fairly responsive to us and our complaints. Depending on how severe the issue was. Any ticket that had a high priority was handled very shortly especially when we contacted our account rep even if it was after hours, we were still able to get support within a short time period.
    Incentivized
    Read full review
    Zscaler
    Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise
    Incentivized
    Read full review
    Implementation Rating
    Trend Micro
    Everything is good
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Alternatives Considered
    Trend Micro
    We selected trend micro to take the AV scans and filtering out of the hands of the Windows and Linux vm's we have deployed and move it to the hypervisor level. This has led us to be able to deploy only a single DSVA per host and can protect all VM"s that are on that hosts. This has allowed for more time being spent on other priority security tasks.
    Incentivized
    Read full review
    Zscaler
    Zscaler Intenet Access outperformed the competition due to its lightning-fast policy delivery and cross-compatibility. It is easy to track employee usage and block unnecessary websites, reducing company internet usage. Zscalar installed on every system increases cloud-based software bandwidth, decreasing user turnaround time and increasing efficiency.
    Incentivized
    Read full review
    Return on Investment
    Trend Micro
    • 100% positive ROI. Without Deep Security we would have to leverage and endpoint protection management solution like Sophos or SEPM (Symantec). Although both are good products, from a cost perspective it would have hit us much harder. Trend Micro Deep Security scales very nicely.
    • Since Deep Security actually has zero (or at least unnoticeable) resource footprint on monitored VMs, it is a huge cost benefit for us. As previously mentioned, actual antivirus clients installed on each virtual machine (VM) would have significantly affected performance. This would have cost us much more additionally in paying for additional resources to allocate over VMs in the VMware environment. Deep Security is almost completely unintrusive from a resource perspective.
    • Also, from a layered security perspective, it helps us meet our goals; and since the price of Trend Micro Deep Security quite reasonable, it is that much easier to get approval for this specific internal layer of security.
    Incentivized
    Read full review
    Zscaler
    • Has allowed us to remove other products that were suboptimal
    • Saved us money overall by stacking it with other Zscaler products
    • Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices
    Incentivized
    Read full review
    ScreenShots

    Zscaler Internet Access Screenshots

    Screenshot of an overview of Zscaler Internet Access (ZIA), a cloud native security service edge (SSE) solution that builds on a decade of secure web gateway leadership. Offered as a scalable SaaS platform through Zscaler's security cloud, it replaces legacy network security solutions, preventing advanced attacks and data loss with a comprehensive zero trust approach. ZIA is integrated into the Zscaler Zero Trust Exchange™ to provide superior defense-in-depth, secure connectivity, end user experience, and administrative visibility and control.