TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Giftbit

    Score9.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Giftbit is a rewards platform that lets users buy, send & track digital gift cards. With its web application and API, dedicated customer support, and stats on user behavior and delivery - Giftbit is designed to make it easier to fulfill and manage reward and incentive programs.N/A

    Tremendous

    Score9.9 out of 10
    N/ATremendous, in San Francisco, offers a global rewards & incentives platform designed to make it simple for businesses to distribute gift cards, prepaid cards and money. They boast working with companies across industries and use cases: market research, health & wellness, employee rewards, customer loyalty, customer referrals, and rebates.N/A
    Pricing
    GiftbitTremendous
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    GiftbitTremendous
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    GiftbitTremendous
    Considered Both Products
    Giftbit
    No answer on this topic
    Tremendous
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    9 Answers
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    9 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    9 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    100%
    Implementation went as expected
    7 Answers
    Best Alternatives
    GiftbitTremendous
    Small Businesses
    Growave
    Score9.7 out of 10
    Growave
    Score9.7 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GiftbitTremendous
    Likelihood to Recommend
    9.4
    (10 ratings)
    9.1
    (7 ratings)
    Support Rating
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    GiftbitTremendous
    Likelihood to Recommend
    Giftbit
    It's been great to incentivize appointments. I can also see that it would be a good tool to send gifts to existing customers.
    Incentivized
    Read full review
    Tremendous
    Tremendous is well suited for businesses giving gift cards to employees as a reward or to research participants as thanks/compensation for their time. It's not like a cash sharing software between friends. It is also best for relatively small amounts of money because the sender runs the risk of sending the reward to the wrong email
    Incentivized
    Read full review
    Pros
    Giftbit
    • Sending mass brand-templated gift cards
    • Choosing which type of gift card you want (e.g. Starbucks, Amazon)
    • Showing metrics for gift cards
    Incentivized
    Read full review
    Tremendous
    • Email and landing page templates easy to create
    • Wide variety of gift card options
    • Easy to upload recipient lists and distribute
    • No fee for most gift card options
    Incentivized
    Read full review
    Cons
    Giftbit
    • I didn't love having to buy credits in advance, but since Giftbit recommended how many we'd need to buy, it wasn't terrible.
    Incentivized
    Read full review
    Tremendous
    • We do not have insight into whether a customer has redeemed a reward or not
    • Unredeemed rewards kind of go into a void, we cannot get funds back for unclaimed rewards
    Incentivized
    Read full review
    Support Rating
    Giftbit
    When a redemption via the API connected to my community platform provider failed, the support was extremely limited. It was fast but limited. Most common conversations with Giftbit support ended in "unfortunately we cannot help you or your recipient with that issue." I'm not sure if Giftbit deserves 100% of the blame for API issues with Fuel Cycle community platform but the end result is that a user will redeem their points for a reward and would never get it. Once these issues are reported to me, I couldn't help them from the dashboard either as I was unable to review their claim codes, etc. and make it right, resulting in lost $.
    Incentivized
    Read full review
    Tremendous
    No answers on this topic
    Alternatives Considered
    Giftbit
    I haven't used any products like Giftbit. Since I have enjoyed my experience with Giftbit, I haven't looked into any other platforms that offer the same things.
    Incentivized
    Read full review
    Tremendous
    Tremendous allowed us for more customization to the email and landing page, Rybbon had their own branding on the email and page which was something we did not want. One of the main selling points for us with Tremendous was the ability to use our own firm's email domain. This allowed us to send an email coming from our firm, so our clients and prospects recognized the domain.
    Incentivized
    Read full review
    Return on Investment
    Giftbit
    • We now have an easy way to do these fulfillments
    • It's easy to set up an account
    • It alleviates privacy issues on our end
    Incentivized
    Read full review
    Tremendous
    • The fact that it's free to use means Tremendous has had a very positive ROI on our research operations. We've gained much and lost nothing.
    Incentivized
    Read full review
    ScreenShots

    Tremendous Screenshots

    Screenshot of Offer recipients an extensive catalogue of gift cards to choose from.Screenshot of Personalize the redemption experience with campaign templates.Screenshot of Upload a list of recipients and send rewards in bulk.Screenshot of Manage your balance in one account. Share it across your team.Screenshot of Send rewards redeemable in one click, make your recipients happy.Screenshot of Visualize the preferred redemption options to optimize your campaigns.