Trellix Email Security vs. Zoho Mail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Trellix Email Security
Score 9.9 out of 10
Enterprise companies (1,001+ employees)
Trellix Email Security (formerly FireEye Email Security) protects against advanced email attacks that bypass the initial gateway.
$0
per mailbox
Zoho Mail
Score 9.3 out of 10
N/A
Zoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.
$1
per user/per month
Pricing
Trellix Email SecurityZoho Mail
Editions & Modules
Server Edition
$0
per mailbox
AVAS
$0
per mailbox
Cloud Edition
$0
per mailbox
Mail Lite
$1
per user/per month
Workplace
$3
per user/per month
Mail Premium
$4
per user/per month
Offerings
Pricing Offerings
Trellix Email SecurityZoho Mail
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Trellix Email SecurityZoho Mail
Features
Trellix Email SecurityZoho Mail
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Trellix Email Security
8.2
Ratings
2% below category average
Zoho Mail
8.1
Ratings
3% below category average
Anti-malware8.50 Ratings8.20 Ratings
Customizability8.00 Ratings8.30 Ratings
Threat Detection8.50 Ratings8.00 Ratings
Sandboxing8.00 Ratings6.50 Ratings
Management Tools8.00 Ratings9.00 Ratings
Data Loss Protection00 Ratings8.00 Ratings
End-to-End Encryption00 Ratings8.30 Ratings
Best Alternatives
Trellix Email SecurityZoho Mail
Small Businesses
Zoho Mail
Zoho Mail
Score 9.3 out of 10
Trend Micro Worry-Free Services Suite
Trend Micro Worry-Free Services Suite
Score 9.5 out of 10
Medium-sized Companies
Avanan
Avanan
Score 9.4 out of 10
Avanan
Avanan
Score 9.4 out of 10
Enterprises
Avanan
Avanan
Score 9.4 out of 10
Avanan
Avanan
Score 9.4 out of 10
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User Ratings
Trellix Email SecurityZoho Mail
Likelihood to Recommend
9.0
(0 ratings)
6.5
(0 ratings)
Usability
8.2
(0 ratings)
-
(0 ratings)
Support Rating
7.3
(0 ratings)
9.0
(0 ratings)
User Testimonials
Trellix Email SecurityZoho Mail
Likelihood to Recommend
It has a very good feature of URL replace, it helps us to block or prevent spam, phishing, or malicious emails. It has some limitations like if some large or lengthy emails come it takes more time to scan and to avoid delay it forwards the mail to the recipient with a warning note on it.
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If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
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Pros
  • Blocking URL-based threats using FAUDE features.
  • Post threat detection via the Retroactive feature.
  • Excellent sandboxing analysis performance and detailed dynamic analysis reports.
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  • I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
  • I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.
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Cons
  • Sometimes feels that console running slow.
  • Riskware detection has a lot of false positive.
  • The user interface is not very intuitive.
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  • When receiving an email with images that are not displayed automatically, you have to activate this function manually. It is a bit uncomfortable, I would prefer that it be activated automatically
  • The filter to search for information is not very accurate and unfriendly
  • The way to manage the storage capacity and to buy more space for the mail is not very friendly
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Usability
FireEye Email Security is the most effective email security solution for protecting enterprises from APT. It is not complicated to set up and you can ride a wave of continuous security effects for a long time without major changes after the initial setup. It's automated, so users don't have to care too much about it. In addition, it provides detailed analysis data, so you can utilize it for 3rd party solutions if you want.
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It is very easy to use and does all you need. It sends newsletters to their own folder. A notification folder for more important things. The Spam folder collect the right amount of spam emails
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Support Rating
In the years we have had this service, we haven't needed much help (which is a testament to the ease of use/reliability of the product) but when we have they have been probably the best vendor I've ever dealt with when it comes to quickly addressing support call issues. We also have a very readily available engineer that has been quick to help with more complex requests.
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I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
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Alternatives Considered
There are a few things FireEye Email Security does better than ProofPoint and vice versa. For example, you would think blocking .html attachments would be trivial. FireEye Email Security can be configured to do it. Proofpoint can not, and if you try to configure it, HTML gets stripped from the email content, which has a major impact on the business. On the other hand, ProofPoint has a number of additional features and bells and whistles that FireEye Email Security does not.
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Zoho is free. Also, there is no need for a separate IT guy for creating mail, or if any issues come you don't have to find anyone anyone can check and fix all issues from their super admin panel. Zoho overview is much better than outlook and its appearance of getting mail popup and functionality is better than outlook. My friend suggested for this and also after using I have referred my friend
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Return on Investment
  • It's been positive in the sense that it has blocked some malicious email that would have otherwise made it to our users.
  • It has been negative in the sense that we spend a higher-than-expected number of cycles dealing with false positives.
  • Another negative is that we also experience false negatives.
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  • We have several email accounts for a low cost
  • Easy to train new staff on the system
  • Some confusion exists over Zoho One accounts and what is included
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ScreenShots

Zoho Mail Screenshots

Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant Chat