Tray.io vs. Zapier

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Tray.io
Score 8.9 out of 10
N/A
Tray.io is an AI-powered, multi-experience iPaaS that speeds time-to-integration from months to days, in a single platform. The Tray Universal Automation Cloud aims to eliminates the need for disparate tools and technologies to automate sophisticated internal and external business processes.N/A
Zapier
Score 9.1 out of 10
N/A
The Zapier Automation Platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.
$29.99
per month 750 tasks per month
Pricing
Tray.ioZapier
Editions & Modules
No answers on this topic
Starter
$29.99
per month 750 tasks per month
Professional
$73.50
per month 2k tasks per month
Team
$103.50
per month 2k tasks per month
Company
Contact Sales
Offerings
Pricing Offerings
Tray.ioZapier
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details33% discount for annual pricing.
More Pricing Information
Community Pulse
Tray.ioZapier
Features
Tray.ioZapier
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
Tray.io
8.8
Ratings
9% above category average
Zapier
8.6
Ratings
7% above category average
Pre-built connectors8.00 Ratings9.20 Ratings
Connector modification9.00 Ratings7.90 Ratings
Support for real-time and batch integration9.00 Ratings8.30 Ratings
Data quality services10.00 Ratings8.70 Ratings
Data security features8.00 Ratings9.20 Ratings
Monitoring console00 Ratings8.20 Ratings
User Ratings
Tray.ioZapier
Likelihood to Recommend
10.0
(0 ratings)
9.3
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
1.0
(0 ratings)
User Testimonials
Tray.ioZapier
Likelihood to Recommend
Great for finance and accounting to automate manual repetitive tasks. Saving a few minutes per week on redundant tasks adds up to several days a year!
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If you have processes that are now managed and controlled using a spreadsheet, Zapier will give you a lot more control over what is happening and will help you increase productivity by eliminating simple steps such as sending emails and sharing information with your colleagues. It frees time for very transactional activities.
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Pros
  • Automate and schedule manual tasks
  • Easy to use
  • Very helpful and reactive support team
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  • Ease of use - multiple people in the organization can set up and run Zaps per their specific use cases without much training.
  • Connectivity - Zapier is able to connect to multiple applications we use on a regular basis.
  • Functionality - Zapier provides embedded functionality within the app itself (email, data conversion), but also appropriate triggers and actions for apps it connects to.
  • Versatile - Zapier can execute complicated and simple tasks and thus has many use cases.
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Cons
  • Basic tutorial for less technical staff
  • Option to choose the version for API Calls
  • Community to exchange ideas
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  • Being able to turn off one leg of a Zap without having to delete it or turn the whole Zap off
  • Not all fields populate when using certain aspects of Salesforce, but that could be an SF issue
  • Communication when support is actually needed basically doesn't happen
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Likelihood to Renew
No answers on this topic
Zapier is now very much an integral part of our business and we could not operate without it!
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Usability
No answers on this topic
The interface is very user-friendly, and there are also many tools to help a brand-new user get started. For example, you can put your Zap idea into the AI bot, and it will basically build a shell of your Zap to get started on. The format for each step within a Zap is also very helpful (set up the connection/app, set up the fields/details, then test).
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Support Rating
No answers on this topic
Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.
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Alternatives Considered
No answers on this topic
We actually utilize both Integromat and Zapier at our company, for all the reasons detailed in this review. Though Zapier is excellent for simple client integrations, we often run into internal use cases that require complexity that Zapier cannot provide. Specifically working with API calls (not just webhooks), complex multi-step integrations with Routing/parsing/etc, and large volume integrations. Integromat is perfect for these use cases, but doesn’t provide the simplicity and account scalability that Zapier offers.
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Return on Investment
  • Increased efficiency
  • Reduced Costs
  • Increased Productivity
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  • It has saved me the money in hiring an administrative assistant
  • It also saved me the time it took to do these tasks
  • It also allowed me to automate things that increased my lead generation
  • It also allowed me to automate several processes
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ScreenShots