TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Topsy

    Score7.5 out of 10
    N/ATopsy is a full-scale index of the public social web. Apple acquired Topsy in 2015 and sunsetted the product.

    $12,000

    Per User Per Year

    Pricing
    Topsy
    Editions & Modules
    Topsy
    $12,000
    Per User Per Year
    Offerings
    Pricing Offerings
    Topsy
    Free Trial
    No
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    Topsy
    Small Businesses
    Mention
    Score9.4 out of 10
    Medium-sized Companies
    Mention
    Score9.4 out of 10
    Enterprises
    Social Suite by Reputation.com
    Score9.4 out of 10
    All AlternativesView all alternatives
    User Ratings
    Topsy
    Likelihood to Recommend
    9.0
    (1 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    User Testimonials
    Topsy
    Likelihood to Recommend
    Apple
    Based off the price, I'd be hesitant to blindly recommend Topsy unless there is a need for the kind of big data it provides access to. If access to every single Tweet ever sent about your brand is important, then there is nothing else out there will do what Topsy does. At $12,000 per user, this is definitely not a product for the small social team, but if you manage a larger brand where reporting and brand sentiment mean a lot, then you owe it to yourself to evaluate Topsy Pro
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    Pros
    Apple
    • Access to every single tweet ever sent since the start of Twitter.
    • Immediate access to results - extremely easy to generate search queries.
    • Multiple ways to visualize data.
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    Cons
    Apple
    • Pricing is steep and on a per-user basis.
    • Limited amount of data sources - Twitter, links and videos.
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    Likelihood to Renew
    Apple
    Quite simply, there is no other option out there with the amount of data we can get from Topsy. Others (like Radian6) have a large amount of data, but it isn't as easy to find, and creating reports is too cumbersome. Report generation in Topsy takes seconds, not minutes
    Read full review
    Support Rating
    Apple
    The few times we have asked questions, they were answered instantly by our own account rep
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    Return on Investment
    Apple
    • Immediate access to campaign performance data in social. Our sales team regularly requests metrics from campaigns several years old, and with Topsy, we can dig in and find it. This assists in helping them in their sales pitches to new clients and renewing deals with previous clients.
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