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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Toast Point of Sale

    Score8.3 out of 10
    N/AToast Point of Sale is a cloud-based restaurant point of sale solution provided as the foundation for Toast's all in one restaurant management solution which supports payment processing, as well as customer care, gift cards and loyalty, as well as back of house and back office (HR, payroll, schedule and shift management, etc.).

    $69

    per month

    Pricing
    Toast Point of Sale
    Editions & Modules
    Starter
    $69
    per month
    Essentials
    $99
    per month
    Growth
    $199
    per month
    Offerings
    Pricing Offerings
    Toast Point of Sale
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Toast Point of Sale
    Considered Both Products
    Toast
    Chose Toast Point of Sale
    Had to use Toast.
    Incentivized
    Chose Toast Point of Sale
    Toast has been a lot better than Aloha. The system itself is more up-to-date. Aloha was more dated. The only thing I liked more about Aloha is the Loyalty program. Aloha Loyalty worked better by keeping track of when one account had comped a product and not allowing …
    Incentivized
    Chose Toast Point of Sale
    Toast POS vs. Aloha. Aloha data metrics were not as complete and comprehensive as Toast. Toast Software and hardware are more unreliable and not as durable as the Aloha POS system.
    Incentivized
    Chose Toast Point of Sale
    Toast is less elementary than Aloha and Focus which are very simple and old school. Toast is pretty on par with Square POS as far as function, however, Square is more aesthetically pleasing than Toast is.
    Incentivized
    Chose Toast Point of Sale
    Toast [Point of Sale] is an overall easier POS operating system to use from hourly employees to management to ownership.
    Incentivized
    Chose Toast Point of Sale
    Overall, Toast Point of Sale was the best system that fit all of our needs and wants in a POS system. For the past five years that we have used them, they have been constantly improving and truly have the best intentions for their customers. Every month they perform updates and …
    Incentivized
    Chose Toast Point of Sale
    The user interface is where it's at with Toast POS. And the fact that it's cloud-based is another selling point. We don't have to have a PC to "host" NCR Aloha, and we don't have to worry about the PC crashing or rebooting and kicking everyone off during the dinner rush. I …
    Incentivized
    Chose Toast Point of Sale
    Toast is far more convenient than any other POS system I have used in the past. It is more convenient for both the customer and the employee, with simple selections, a well-organized screen, excellent calibration, and the ability to add tips from the guest end without a signed …
    Incentivized
    Chose Toast Point of Sale
    Toast simply had more useful options for a similar investment. It's made the process, as a manager, so much simpler and more productive.
    • Ease of use
    • More options for a similar cost
    Incentivized
    Chose Toast Point of Sale
    In my POS research I demo'ed with Revel, ToastPOS, In-Store POS, and Lavu. The main reason we chose Toast was because of the relative affordability, the ease of the interface, and expected ease in training employees how to use it.
    Incentivized
    Chose Toast Point of Sale
    [Toast is] much better.
    Incentivized
    Chose Toast Point of Sale
    When we originally chose Toast, it came down to 2 companies, Toast and TouchPoint. At the time, they had similar software features and company sizes. We ultimately chose Toast for 2 reasons. The first was Toast was a bit more developed and organized, and the second was the …
    Incentivized
    Chose Toast Point of Sale
    Toast was just a far more robust system, it had way more of what we wanted with reporting, inventory, and customer loyalty programs. It was a more expensive solution so it is understandable why it is more robust.
    Incentivized
    Chose Toast Point of Sale
    I've used Touch Bistro, but honestly I used it for 6 months and Toast had a significant difference in performance. I have used Square POS in the past, and it has been amazing to use in the administrative way as well as customer wise though I preferred working on Toast for …
    Incentivized
    Chose Toast Point of Sale
    Toast is much more customizable to suit your restaurant setup & easier to make changes.
    Incentivized
    Chose Toast Point of Sale
    Toast is so much easier to use than Breadcrumb. The display is so much easier to navigate. The card readers are more quality with Toast. Chownow was hard because it had its own printer, different than our kitchen printer, for to go orders, but now with Toast's all in one …
    Incentivized
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    71%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    Best Alternatives
    Toast Point of Sale
    Small Businesses
    Lightspeed Restaurant
    Score9.9 out of 10
    Medium-sized Companies
    No answers on this topic
    Enterprises
    No answers on this topic
    All AlternativesView all alternatives
    User Ratings
    Toast Point of Sale
    Likelihood to Recommend
    6.4
    (16 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    Usability
    6.0
    (2 ratings)
    Support Rating
    5.0
    (1 ratings)
    User Testimonials
    Toast Point of Sale
    Likelihood to Recommend
    Toast
    For restaurants it's great, and that's the only scenario I'm really use to seeing it. However I do have to say that during Christmas time, our city has a craft bizarre where local artists are featured and sell their wares, and this Bizarre was using Toast POS. Therefore, I think it can really span across all avenues. It's great because of how it categorizes menus, and how you can run reports like a p-mix to see your top sellers, and bottom sellers, etc. The more I think of it, now, really any business that sells something and needs to track those sales, could use this POS. A tire store? Sure. A hat shop? Absolutely. The great thing about Toast is that it is just SO customizable! You can even make the buttons different colors, that's how customizable it is. Lastly, the ability to sell online has been a game-changer. I wish there was a little bit better formatting for online ordering, but really, you can add pictures, descriptions, modifiers, use discount codes, and accept gift cards all online. We didn't have to build out an online store, we just had to build out our menu buttons and we were all set.
    Incentivized
    Read full review
    Pros
    Toast
    • The ability for guest to select a receipt type.
    • Allowing to enter in different types of orders (current in-store orders, future orders, house account orders, and more).
    • The convenience of touch screen use and strong calibration.
    • Ability to swivel tablet from employee to guest.
    Incentivized
    Read full review
    Cons
    Toast
    • Though sales details are available in real time, the analytics take 2-3 days to post. So if you are looking for specific modifications you'll have to wait.
    • Though you can edit the menus directly from the devices and move them around like you do on a smartphone, it doesn't give you a sorting option. If you're OCD like me, you have to alphabetize my hand.
    Incentivized
    Read full review
    Likelihood to Renew
    Toast
    There are many features I wish Toast had that it currently does not, but we are likely to renew this year because given Toast's recent increase in funding and expanding of their staff, we are hopeful some of these issues will finally be resolved in 2019. Plus, though I've never done it, I'd imagine that switching to another POS system would take a ton of time, money, and resources---things most businesses don't have a lot of. So we'll sit tight with Toast for now and see what they come up with this year in terms of fixing our biggest pain-points.
    Incentivized
    Read full review
    Usability
    Toast
    Toast POS is a great basic POS tool, having some features I didn't think would be possible at this price point, such as:
    • processing CC payments in "offline mode" in case there is an internet outage
    • kitchen display screens
    • collecting payment from customers using a handheld right at their table
    • pre-approving card payments to assure the customer has enough money to pay for their order, etc
    That being said, I still feel that Toast misses the mark on some things that I truly would consider 'common-sense' features, such as:
    • providing hardware that connects the Register Screen (Elo) to the Cash drawer so it doesn't fall off the table when flipped over for customer signature
    • accepting physical and e-gift cards as payment on their own online ordering platform (ToastOO)
    • a Rewards Program that allows for online enrollment, rather than holding up quick-serve lines to sign up
    • a Promo code feature that allows you to add basic restrictions such as Limit 1 per customer, or date/time limitations
    • increasing in-store operations efficiency by creating more straight-forward ways to manage restaurant/ToastOO hours, and Delivery/Takeout quote estimates
    Facing these issues after 3+ years has been a frustration. We hope Toast has some solutions in mind that they will be implementing in 2019.
    Incentivized
    Read full review
    Support Rating
    Toast
    It has been over a month with no resolution and just being passed form rep to rep
    Incentivized
    Read full review
    Alternatives Considered
    Toast
    Toast is so much easier to use than Breadcrumb. The display is so much easier to navigate. The card readers are more quality with Toast. Chownow was hard because it had its own printer, different than our kitchen printer, for to go orders, but now with Toast's all in one ordering we get the to go orders sent to the kitchen with the same ease as if they were getting fired from the main floor.
    Incentivized
    Read full review
    Return on Investment
    Toast
    • I wish there are a way to permanently delete items from the database instead of just archiving
    • I wish there was a way to remove old locations that are no longer in use for my company completely from view.
    • The system overall is easy to navigate and make changes to.
    Read full review
    ScreenShots