Timely vs. When I Work

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Timely
Score 7.0 out of 10
N/A
Timely AS, headquartered in Oslo, Norway, offers their automatic employee and project time tracking application.N/A
When I Work
Score 8.6 out of 10
N/A
When I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It can be used to keep track of time off, employee availability, and manage shift swaps with a few clicks. When I Work integrates with payroll providers to streamline the process and avoid human error.
$2.50
per month per user
Pricing
TimelyWhen I Work
Editions & Modules
No answers on this topic
Essentials
$2.50
per month per user
Essentials + Attendance
$4
per month per user
Pro
$5
per month per user
Pro + Attendance
$7
per month per user
Premium
$8
per month per user
Premium + Attendance
$10
per month per user
Offerings
Pricing Offerings
TimelyWhen I Work
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
TimelyWhen I Work
Best Alternatives
TimelyWhen I Work
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
7shifts
7shifts
Score 9.9 out of 10
Medium-sized Companies
TimeClock Plus
TimeClock Plus
Score 9.5 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 7.0 out of 10
Enterprises
Zoho People
Zoho People
Score 8.4 out of 10
Zoho People
Zoho People
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
TimelyWhen I Work
Likelihood to Recommend
7.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
5.0
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
8.7
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
TimelyWhen I Work
Likelihood to Recommend
Timely is well suited for organizing complex projects that require communication, transparency, data access, and monitoring tasks. It also helps with making sure everyone knows the small and day-to-day tasks required from each one, and not only the big picture of the project. In complex projects, it is easy to become frustrated by the amount of work that still needs to be done. Timely breaks it into smaller parts.
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I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.
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Pros
  • Memory app is certainly useful for Timely. It helps guide me to log time.
  • Multiple platform support, so I could enter my time on my phone, and on laptops.
  • Timely has app integration, the most useful app is Microsoft Office365. I can track my time according to my calendar.
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  • When I Work allowed me to color-code each employee's schedule.
  • When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.
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Cons
  • I really can't think of improvements so far
  • Because, considering the size of our projects, it perfectly matches our expectations.
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  • Customer service only available by chat or email. No phone- which is crazy, in my opinion. Slows down, getting things done.
  • Understanding their charges is a pain. I still don't know what I am paying for.
  • If you are being overcharged, they don't care; they keep you on billing for something in a group.
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Likelihood to Renew
No answers on this topic
It's a powerful tool for employee management and intuitive to use.
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Usability
For admin its not great but for the team it is fairly straight forward I think. The reports are clunky at times, if I have something pulled up on a tab then go into a different tab and back into the Timely tab, whatever I had up is gone, etc.
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While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
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Support Rating
No answers on this topic
Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
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Implementation Rating
No answers on this topic
Make certain your team knows how to turn off alerts and utilise the system.
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Alternatives Considered
Timely does not provide recurring event tracking.
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When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.
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Return on Investment
  • Helps us stay in budget and make more money that way
  • Helps us see our actual time and can now charge new clients accordingly
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  • Compared to what I've used before, When I Work allows you to interact with your staff more than other scheduling apps.
  • Though I don't know the cost, I was told it was cheaper than it's counterparts.
  • The app doesn't have all of the features as the full website, but it's pretty close.
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ScreenShots