TimeCamp vs. When I Work

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TimeCamp
Score 8.3 out of 10
Small Businesses (1-50 employees)
TimeCamp is cloud based, multi-platform (Windows, Mac, Linux, iOS, Android) time tracking and invoicing software.
$0
For unlimited users
When I Work
Score 8.6 out of 10
N/A
When I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It can be used to keep track of time off, employee availability, and manage shift swaps with a few clicks. When I Work integrates with payroll providers to streamline the process and avoid human error.
$2.50
per month per user
Pricing
TimeCampWhen I Work
Editions & Modules
Free
$0
For unlimited users
Starter
$2.99
per month per user
Premium
$4.99
per month per user
Ultimate
$7.99
per month per user
Enterprise
Custom
Essentials
$2.50
per month per user
Essentials + Attendance
$4
per month per user
Pro
$5
per month per user
Pro + Attendance
$7
per month per user
Premium
$8
per month per user
Premium + Attendance
$10
per month per user
Offerings
Pricing Offerings
TimeCampWhen I Work
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFree plan includes: unlimited users, unlimited rojects & tasks, project templates, bulk edit, desktop & mobile app, one integration, tags, PDF export
More Pricing Information
Community Pulse
TimeCampWhen I Work
Best Alternatives
TimeCampWhen I Work
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
7shifts
7shifts
Score 9.9 out of 10
Medium-sized Companies
TimeClock Plus
TimeClock Plus
Score 9.5 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 7.0 out of 10
Enterprises
Zoho People
Zoho People
Score 8.4 out of 10
Zoho People
Zoho People
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
TimeCampWhen I Work
Likelihood to Recommend
8.6
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
9.0
(0 ratings)
Support Rating
8.0
(0 ratings)
8.7
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
TimeCampWhen I Work
Likelihood to Recommend
TimeCamp
is a software designed for mobile devices that allows us to keep track of the
working hours of employees without the use of a computer. It also allows us to
send notifications to employees when their workday is approaching.



TimeCamp
allows you to add taxes, calculate payroll and invoice everything in one place.



TimeCamp
is useful to create the payment plan of each employee; automatically calculates
the discounts for the taxes that must be paid, facilitating the task of
processing payroll payments.





TimeCamp
makes it easy to calculate ROI by evaluating and comparing hourly labor costs
to revenue.



TimeCamp
makes it easy to review the workday while budgeting for new initiatives and
paying employees.
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I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.
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Pros
  • Easy time tracking with the Windows desktop app.
  • Time tracking management for editing and adding entries manually.
  • In-depth reporting with unlimited view possibilities.
  • iPhone app for tracking and viewing time entries.
  • Allows for computer activity tracking. Is helpful for fixing time entries, when I've incorrectly assigned my time.
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  • When I Work allowed me to color-code each employee's schedule.
  • When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.
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Cons
  • TimeCamp is a little bit expensive. It needs overall improvement in all tools. Moreover, the mobile version is not as useful as the web version of TimeCamp.
  • Other than that, customer service needs more attention and requires more improvement.
  • Also, I feel like that if there are more features of TimeCamp then it would be better.
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  • Customer service only available by chat or email. No phone- which is crazy, in my opinion. Slows down, getting things done.
  • Understanding their charges is a pain. I still don't know what I am paying for.
  • If you are being overcharged, they don't care; they keep you on billing for something in a group.
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Likelihood to Renew
No answers on this topic
It's a powerful tool for employee management and intuitive to use.
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Usability
No answers on this topic
While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
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Support Rating
I am giving support a rating of 8 but that is quite arbitrary. Honestly, we have never had the need to contact support for any reason. There has not been a situation where we became stuck and could not figure out how to work through it. Sign up was easy and billing is like clockwork so there has been no need to contact billing support. I think this is a testament to the ease of use of TimeCamp.
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Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
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Implementation Rating
No answers on this topic
Make certain your team knows how to turn off alerts and utilise the system.
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Alternatives Considered
Ultimately I selected Clockify instead of TimeCamp. As previously mentioned, I believe that TimeCamp wasn't that intuitive, and too many things were behind pay walls. Clockify offered the same features mostly for free. Although TimeCamps UX was sleeker than Clockify's I found that Clockify was a better fit for me.
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When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.
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Return on Investment
  • The most positive impact it has had is that we are able to accurately track our clients billed time. This has streamlined our process giving us a more efficient system.
  • One thing that timecamp can do is track computer time that is non billed time. This allow us to see where time is being wasted which does have a direct effect on out ROI.
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  • Compared to what I've used before, When I Work allows you to interact with your staff more than other scheduling apps.
  • Though I don't know the cost, I was told it was cheaper than it's counterparts.
  • The app doesn't have all of the features as the full website, but it's pretty close.
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ScreenShots

TimeCamp Screenshots

Screenshot of Daily timesheet viewScreenshot of Weekly timesheet viewScreenshot of ProjectsScreenshot of People by task reportScreenshot of Attendance