TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    360dialog

    Score8.5 out of 10
    Mid-Size Companies (51-1,000 employees)
    360dialog is a WhatsApp Business Solution Provider (BSP) for the WhatsApp Business API. USPs are: - Developer friendly API: direct access to WhatsApp Business API, Sandbox available - No extra documentation additional to the original WhatsApp…N/A

    Ticker

    Score9.1 out of 10
    N/ACommunications Platform as a Service that integrate channels as WhatsApp Business API, Messenger, Instagram and more. Ideally for business of customer support, marketing and sales. Companies can automate process to personalize communications with their customers through API o webservices. Currently Ticker have integrations with HubSpot, Salesforce and more CRM. Ideal solution for customer support, marketing and sales operations that need to enhance the first contact with their target audiences.

    $9.99

    per month per user

    Pricing
    360dialogTicker
    Editions & Modules
    No answers on this topic
    Advanced
    $9.99
    per month per user
    Business
    $19.99
    per month per user
    Enterprise
    $25.99
    per month per user
    Offerings
    Pricing Offerings
    360dialogTicker
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—For Enterprise plan is necessary minimum user per month. It start for 5 users.
    More Pricing Information
    Best Alternatives
    360dialogTicker
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    Score8.7 out of 10
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    Airship
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    User Ratings
    360dialogTicker
    Likelihood to Recommend
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    360dialogTicker
    Likelihood to Recommend
    360dialog
    No answers on this topic
    Securitec
    Ticker is an ideal omnichannel platform for customer service, marketing, and sales. In addition, it allows my business to always be connected thanks to its chatbots. But, it would lack the voice channel to have better contact with customers who are waiting for an order or who had a problem during their purchase.
    Incentivized
    Read full review
    Pros
    360dialog
    No answers on this topic
    Securitec
    • WhatsApp Multi Agent
    • Chatbot integration
    • Conversation routing
    • Chat data analysis
    Incentivized
    Read full review
    Cons
    360dialog
    No answers on this topic
    Securitec
    • Sending images with chatbots
    • App for IOS
    • Phone calls
    Incentivized
    Read full review
    Return on Investment
    360dialog
    No answers on this topic
    Securitec
    • Savings in workers hiring
    • Avoid customer abandonment
    • Boost my loyalty strategy
    Incentivized
    Read full review
    ScreenShots

    360dialog Screenshots

    Screenshot of Messaging via WhatsApp

    Ticker Screenshots

    Screenshot of Ticker WorkspaceScreenshot of Broadcast CampaignsScreenshot of Real Time SupervisionScreenshot of Ticker Dashboard