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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ThunderTix

    Score9.1 out of 10
    Small Businesses (1-50 employees)
    Event ticketing software for the performing arts and live performances with both reserved seating and general admission. Supports a variety of season subscriptions at the same venue (or across multiple venues) including the full season, mini-season, or flex passes with voucher codes. Subscribers can be renewed for the next season in their same seats using an automated renewal process. The software is also a fundraising platform used to receive donations and track donors, with an included…

    $20

    per month

    Zoom Events & Webinars

    Score8.5 out of 10
    N/AZoom Events and Webinars are part of Zoom’s event solutions that uses existing Zoom products to produce interactive and engaging virtual experiences. It combines Zoom Meetings, Chat, and Video Webinars in one solution that enables event organizers to produce ticketed, live events for internal or external audiences of any size.

    $79

    per month starting with 500 attendees

    Pricing
    ThunderTixZoom Events & Webinars
    Editions & Modules
    General Admission
    $20
    per month ticket
    Reserved Seating
    $25
    per month ticket
    Enterprise
    $175
    per month ticket
    Zoom Webinars
    starting at $79
    per month starting with 500 attendees
    Zoom Sessions
    starting at $99
    per month starting with 100 attendees
    Zoom Events
    starting at $149
    per month starting with 100 attendees
    Offerings
    Pricing Offerings
    ThunderTixZoom Events & Webinars
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsBoth the General Admission and Reserved Seating plans include the first 20 tickets processed each month. Additional tickets are $1 and $1.25 respectively. The Enterprise plan includes the first 100 tickets processed and each additional ticket is $1.75.—
    More Pricing Information
    Community Pulse
    ThunderTixZoom Events & Webinars
    Considered Both Products
    ThunderTix
    No answer on this topic
    Zoom
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    96%
    Would buy again
    27 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    100%
    Delivers good value for the price
    26 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    96%
    Happy with the feature set
    27 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    96%
    Lived up to sales and marketing promises
    22 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    23 Answers
    Features
    ThunderTixZoom Events & Webinars
    Virtual Event
    Comparison of Virtual Event features of ThunderTix and Zoom Events & Webinars
    Feature
    ThunderTix
    8.9
    3 Ratings
    7% above category average
    Zoom Events & Webinars
    8.5
    4 Ratings
    7% above category average
    Registration, RSVP, and ticketing9.13 Ratings9.14 Ratings
    Email marketing9.11 Ratings8.22 Ratings
    Audience engagement9.12 Ratings7.94 Ratings
    Event analytics8.53 Ratings9.34 Ratings
    Livestreaming00 Ratings9.33 Ratings
    Event recording00 Ratings8.94 Ratings
    Virtual booths00 Ratings8.02 Ratings
    Networking00 Ratings7.63 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of ThunderTix and Zoom Events & Webinars
    Feature
    ThunderTix
    -
    Ratings
    Zoom Events & Webinars
    9.3
    31 Ratings
    6% above category average
    Branding options00 Ratings8.731 Ratings
    Best Alternatives
    ThunderTixZoom Events & Webinars
    Small Businesses
    Whova
    Score8.9 out of 10
    BigMarker
    Score6 out of 10
    Medium-sized Companies
    Splash
    Score6.8 out of 10
    RingCentral Events
    Score5.7 out of 10
    Enterprises
    Webex Events (formerly Socio)
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ThunderTixZoom Events & Webinars
    Likelihood to Recommend
    9.1
    (7 ratings)
    9.3
    (71 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    2.0
    (3 ratings)
    Usability
    9.1
    (1 ratings)
    7.7
    (10 ratings)
    Support Rating
    9.1
    (2 ratings)
    7.2
    (7 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    ThunderTixZoom Events & Webinars
    Likelihood to Recommend
    ThunderTix
    The capability to check in customers using a simple phone app allows offloading a lot of box office tasks to unskilled ushers and volunteers. It's just circumspect for all our ticketing needs.
    Read full review
    Zoom
    Zoom is well-suited for any service-based business that relies on face-to-face communications, whether for client meetings or external sales calls. Zoom also provides a good platform for internal team meetings to discuss creative ideas or for one-on-one sessions. Zoom is also excellent for larger webinars where you need to present to larger audiences.
    Incentivized
    Read full review
    Pros
    ThunderTix
    • Thundertix is a WONDERFUL price that allows us to sell more tickets and increase our profits. The pricing of Thundertix is lower cost than anything else in the market.
    • Thundertix is always innovating and adding to features relevant to the current market.
    • Thundertix has great customer service, especially if you are willing to pay the premium price for over the phone customer support.
    Incentivized
    Read full review
    Zoom
    • Zoom calendar integration is a great way to see what calls are upcoming
    • Ease of use for screen sharing and video call settings
    • Zoom Workplace is reliable at blocking out external noise that should be muted from actual conversation taking place in calls
    Incentivized
    Read full review
    Cons
    ThunderTix
    • For the money, I honestly don't have a single critique. Some of the larger companies offer a few more features, but we believe that most of those bells and whistles are not worth a significant increase in price.
    • Our venue is a 160 seat venue. Thundertix is ideal for this. I do not know how Thundertix would translate to a 15,000 venue. It is not what we deal with. We are involved in some higher ticket events, but those are all General Admission so I do not have to deal with 15,000 reserved seats.
    Incentivized
    Read full review
    Zoom
    • I wish there were more polling options available in Zoom in general, and this extends to both webinar polling and post-webinar surveys. Could certainly do with a more robust polling feature set.
    • Setting up Registration for Zoom webinars can be very tricky, and I usually advise against webinar registration. The fact that users have to manually download an .ics to add it to their O365 calendars after registering means lots of issues with users attempting to join after registering early.
    • I would have complained about lack of breakout rooms for webinars, or the fact that the practice room can't be turned back on after it was turned off, but Zoom recently implemented webinar breakout rooms plus the Backstage feature, so both of these common complaints are now fully addressed!
    Incentivized
    Read full review
    Likelihood to Renew
    ThunderTix
    We have been with them for over a decade and have no interest in leaving.
    Read full review
    Zoom
    We will be renewing with Zoom as long as it continues to meet our needs for client and lead outreach needs in a robust manner. With little error and an easy to use interface, Zoom has met our needs and exceeded our expectations. The cost is right and with a short learning curve, Zoom has been an easy decision to make and maintain.
    Incentivized
    Read full review
    Usability
    ThunderTix
    ThunderTix is designed to work where you need it to work regardless of device or platform.
    Read full review
    Zoom
    Zoom Events is complex, but gets "almost easy" with experience and good guidance. I tell people, "Hosting a meeting is like driving a car; hosting a webinar is like driving an 18-wheeler; and hosting a Zoom Event is like flying a commercial airliner." You need experience, training, and ongoing guidance to be good at Zoom Events. Zoom has staff that knows everything there is to know about Zoom Events, but finding them and reaching them isn't easy. There aren't many consultants out there that are affordable and experienced.
    Incentivized
    Read full review
    Support Rating
    ThunderTix
    They are quick to respond to both calls and email. They also have a robust online set of documentation and tools that offer the possibility of finding your own answer. But, even if you don't use it, ThunderTix never asks the "did you check our online resources" questions. They never complain about emails or calls. They are there to help and do a fantastic job!
    Read full review
    Zoom
    Zoom [Video Webinar] has online web portal where user can take control of the meetings and their settings. It provides details of all the meeting happened and also provides participants list. It has support for webinars and recording also. Zoom [Video Webinar] gave special cloud permissions for paid users also from web portal and that can help in saving disk space.
    Read full review
    Implementation Rating
    ThunderTix
    It was an easy transition that took less than a month from planning to implementation
    Read full review
    Zoom
    Implementation was very feasible during our initial usage of the Zoom after COVID-19.
    Incentivized
    Read full review
    Alternatives Considered
    ThunderTix
    AudienceView has some of the oldest and least efficient user interfaces I have ever seen. Theres 5 different websites for the same account to access different things that are all interlinked and need to be accessed together. Ticket Spice charges a higher per ticket cost for most ticket price ranges. ThunderTix is a flat rate while ticket spice is a percentage.
    Incentivized
    Read full review
    Zoom
    We moved away from MS Teams due to several factors: 1)The ability to have a calendar reminder pop up for the upcoming webinar. 2)The ability to have Zoom automatically send a customized one hour reminder email to everyone who registered. 3)Webinar templates that speed up the setup of each of our webinars. 4)Integrated polling and collaboration tools.
    Incentivized
    Read full review
    Return on Investment
    ThunderTix
    • It has greatly increased online sales
    • We are break even but with only 1 event ran so far
    • It has made teaching box office sellers easy
    Incentivized
    Read full review
    Zoom
    • Prior to Zoom, the best way to train was to travel to their business. Or to do it remotely, it was to allow multiple hours and allocating time to help them set up the technology. It was a mess. We were able to shave travel costs/technology implementation costs.
    • We no longer have to waste time playing technology ping pong, bouncing between different platforms. Zoom Video webinar just works.
    • My tech team used to have to set up the webinar events, because of how complicated GoToWebinar can be. Zoom makes it easy that anyone can do it.
    Incentivized
    Read full review
    ScreenShots

    ThunderTix Screenshots

    Screenshot of an interactive dashboard comparing sales month-over-month. This offers insight on orders, tickets, coupons, comps, merchandise, gift cards, shipping, and fees.Screenshot of the Event Manager is used to access and manage events and recurring performances.Screenshot of Custom seating charts are built to mimic the layout of each individual venue and space.Screenshot of the integration with payment terminals, that includes payments with both chip and tap for increased security. Integration with both Square and Stripe payment gateways and terminals.Screenshot of a gift card, where the customers can schedule delivery with a custom message for the recipient for special occasions. Gift cards can also be used to track customer credits.Screenshot of barcode scanning in the ThunderTix App, included for both iOS and Android for rapid scanning of barcoded tickets at the doors of event. No additional hardware is required.

    Zoom Events & Webinars Screenshots

    Screenshot of features available for Zoom Events & WebinarsScreenshot of features available for Zoom EventsScreenshot of new and enhanced features