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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ThunderTix

    Score9.1 out of 10
    Small Businesses (1-50 employees)
    Event ticketing software for the performing arts and live performances with both reserved seating and general admission. Supports a variety of season subscriptions at the same venue (or across multiple venues) including the full season, mini-season, or flex passes with voucher codes. Subscribers can be renewed for the next season in their same seats using an automated renewal process. The software is also a fundraising platform used to receive donations and track donors, with an included…

    $20

    per month

    TicketSpice

    Score7 out of 10
    N/ATicketSpice, from Webconnex, is an online ticket sales and event registration platform starting at $0.99 per ticket. TicketSpice offers full branding control, timed ticketing, reserved seating, mobile scanning, box office, and merchandise options. It supports in-person, virtual, or hybrid events, and for all of these users can sell tickets, manage attendees, and capture data, with TicketSpice.

    $0.99

    per ticket plus basic credit card processing of 2.99%.

    Pricing
    ThunderTixTicketSpice
    Editions & Modules
    General Admission
    $20
    per month ticket
    Reserved Seating
    $25
    per month ticket
    Enterprise
    $175
    per month ticket
    No answers on this topic
    Offerings
    Pricing Offerings
    ThunderTixTicketSpice
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsBoth the General Admission and Reserved Seating plans include the first 20 tickets processed each month. Additional tickets are $1 and $1.25 respectively. The Enterprise plan includes the first 100 tickets processed and each additional ticket is $1.75.—
    More Pricing Information
    Community Pulse
    ThunderTixTicketSpice
    Considered Both Products
    ThunderTix
    Chose ThunderTix
    AudienceView has some of the oldest and least efficient user interfaces I have ever seen. Theres 5 different websites for the same account to access different things that are all interlinked and need to be accessed together. Ticket Spice charges a higher per ticket cost for …
    Incentivized
    Webconnex
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    ThunderTixTicketSpice
    Virtual Event
    Comparison of Virtual Event features of ThunderTix and TicketSpice
    Feature
    ThunderTix
    8.9
    3 Ratings
    7% above category average
    TicketSpice
    -
    Ratings
    Registration, RSVP, and ticketing9.13 Ratings00 Ratings
    Email marketing9.11 Ratings00 Ratings
    Audience engagement9.12 Ratings00 Ratings
    Event analytics8.53 Ratings00 Ratings
    Best Alternatives
    ThunderTixTicketSpice
    Small Businesses
    Whova
    Score8.9 out of 10
    SignUpGenius
    Score7 out of 10
    Medium-sized Companies
    Splash
    Score6.7 out of 10
    No answers on this topic
    Enterprises
    Webex Events (formerly Socio)
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ThunderTixTicketSpice
    Likelihood to Recommend
    9.1
    (7 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ThunderTixTicketSpice
    Likelihood to Recommend
    ThunderTix
    The capability to check in customers using a simple phone app allows offloading a lot of box office tasks to unskilled ushers and volunteers. It's just circumspect for all our ticketing needs.
    Read full review
    Webconnex
    No answers on this topic
    Pros
    ThunderTix
    • Thundertix is a WONDERFUL price that allows us to sell more tickets and increase our profits. The pricing of Thundertix is lower cost than anything else in the market.
    • Thundertix is always innovating and adding to features relevant to the current market.
    • Thundertix has great customer service, especially if you are willing to pay the premium price for over the phone customer support.
    Incentivized
    Read full review
    Webconnex
    No answers on this topic
    Cons
    ThunderTix
    • For the money, I honestly don't have a single critique. Some of the larger companies offer a few more features, but we believe that most of those bells and whistles are not worth a significant increase in price.
    • Our venue is a 160 seat venue. Thundertix is ideal for this. I do not know how Thundertix would translate to a 15,000 venue. It is not what we deal with. We are involved in some higher ticket events, but those are all General Admission so I do not have to deal with 15,000 reserved seats.
    Incentivized
    Read full review
    Webconnex
    No answers on this topic
    Likelihood to Renew
    ThunderTix
    We have been with them for over a decade and have no interest in leaving.
    Read full review
    Webconnex
    No answers on this topic
    Usability
    ThunderTix
    ThunderTix is designed to work where you need it to work regardless of device or platform.
    Read full review
    Webconnex
    No answers on this topic
    Support Rating
    ThunderTix
    They are quick to respond to both calls and email. They also have a robust online set of documentation and tools that offer the possibility of finding your own answer. But, even if you don't use it, ThunderTix never asks the "did you check our online resources" questions. They never complain about emails or calls. They are there to help and do a fantastic job!
    Read full review
    Webconnex
    No answers on this topic
    Implementation Rating
    ThunderTix
    It was an easy transition that took less than a month from planning to implementation
    Read full review
    Webconnex
    No answers on this topic
    Alternatives Considered
    ThunderTix
    AudienceView has some of the oldest and least efficient user interfaces I have ever seen. Theres 5 different websites for the same account to access different things that are all interlinked and need to be accessed together. Ticket Spice charges a higher per ticket cost for most ticket price ranges. ThunderTix is a flat rate while ticket spice is a percentage.
    Incentivized
    Read full review
    Webconnex
    No answers on this topic
    Return on Investment
    ThunderTix
    • It has greatly increased online sales
    • We are break even but with only 1 event ran so far
    • It has made teaching box office sellers easy
    Incentivized
    Read full review
    Webconnex
    No answers on this topic
    ScreenShots

    ThunderTix Screenshots

    Screenshot of an interactive dashboard comparing sales month-over-month. This offers insight on orders, tickets, coupons, comps, merchandise, gift cards, shipping, and fees.Screenshot of the Event Manager is used to access and manage events and recurring performances.Screenshot of Custom seating charts are built to mimic the layout of each individual venue and space.Screenshot of the integration with payment terminals, that includes payments with both chip and tap for increased security. Integration with both Square and Stripe payment gateways and terminals.Screenshot of a gift card, where the customers can schedule delivery with a custom message for the recipient for special occasions. Gift cards can also be used to track customer credits.Screenshot of barcode scanning in the ThunderTix App, included for both iOS and Android for rapid scanning of barcoded tickets at the doors of event. No additional hardware is required.