ThunderTix vs. Ticketbud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ThunderTix
Score 9.1 out of 10
Small Businesses (1-50 employees)
Event ticketing software for the performing arts and live performances with both reserved seating and general admission. Supports a variety of season subscriptions at the same venue (or across multiple venues) including the full season, mini-season, or flex passes with voucher codes. Subscribers can be renewed for the next season in their same seats using an automated renewal process. The software is also a fundraising platform used to receive donations and track donors, with an included…
$20
per month ticket
Ticketbud
Score 5.0 out of 10
N/A
Ticketbud is an event registration offering from the company of the same name in Austin, Texas.N/A
Pricing
ThunderTixTicketbud
Editions & Modules
General Admission
$20
per month ticket
Reserved Seating
$25
per month ticket
Enterprise
$175
per month ticket
No answers on this topic
Offerings
Pricing Offerings
ThunderTixTicketbud
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$0.21 per ticket
Additional DetailsBoth the General Admission and Reserved Seating plans include the first 20 tickets processed each month. Additional tickets are $1 and $1.25 respectively. The Enterprise plan includes the first 100 tickets processed and each additional ticket is $1.75.There is also a credit card processing fee of 3% per transaction
More Pricing Information
Community Pulse
ThunderTixTicketbud
Features
ThunderTixTicketbud
Virtual Event
Comparison of Virtual Event features of Product A and Product B
ThunderTix
9.0
Ratings
8% above category average
Ticketbud
-
Ratings
Registration, RSVP, and ticketing9.10 Ratings00 Ratings
Email marketing9.10 Ratings00 Ratings
Audience engagement9.10 Ratings00 Ratings
Event analytics8.50 Ratings00 Ratings
Best Alternatives
ThunderTixTicketbud
Small Businesses
Whova
Whova
Score 8.9 out of 10
Whova
Whova
Score 8.9 out of 10
Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.5 out of 10
Whova
Whova
Score 8.9 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.5 out of 10
Whova
Whova
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ThunderTixTicketbud
Likelihood to Recommend
9.1
(0 ratings)
5.0
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
-
(0 ratings)
Usability
9.1
(0 ratings)
-
(0 ratings)
Support Rating
9.1
(0 ratings)
5.0
(0 ratings)
Implementation Rating
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
ThunderTixTicketbud
Likelihood to Recommend
It is the cheapest and easiest to use platform, especially when compared to Ticket Spice and AudienceView. Ticket Spice is full of microtransactions and AudienceView's user interface is decades old and completely inefficient. Thundertix is easy to use and the prices are reasonable for ticket sales and supplemental packages for your account.
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I believe this would work well for an event you were not needing to promote. Perhaps a Member's Only Event
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Pros
  • Site is easy to use for both our customers and for us using in the back office
  • Platforms are aesthetically pleasing and easy to integrate
  • Thundertix rarely, or even never has any glitches. We have significant data relying upon Thundertix, and I am more than satisfied.
  • The management and/or ownership at Thundertix is fantastic to work with. They truly care. They have even added specific features that are available to all clients based on some of the needs that we have.
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No answers on this topic
Cons
  • We pay a premium for the over the phone customer service. Thundertix is at such a good price point it’s worth it to pay the extra for this service. Their online customer service s great, but it can be difficult to get your point across sometimes without talking to someone on the phone.
  • Thundertix does not currently have any text message features in place. I hope to see that in the future.
  • Thundertix has many features and it can be difficult to utilize all of the features because there are just so many and they aren’t all intuitive.
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  • Sleeker design.
  • More features for sharing on social media.
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Likelihood to Renew
We have been with them for over a decade and have no interest in leaving.
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No answers on this topic
Usability
ThunderTix is designed to work where you need it to work regardless of device or platform.
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No answers on this topic
Support Rating
They are quick to respond to both calls and email. They also have a robust online set of documentation and tools that offer the possibility of finding your own answer. But, even if you don't use it, ThunderTix never asks the "did you check our online resources" questions. They never complain about emails or calls. They are there to help and do a fantastic job!
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I did not use the support.
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Implementation Rating
It was an easy transition that took less than a month from planning to implementation
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No answers on this topic
Alternatives Considered
Our former system morphed into some other company I have not kept up with. They were costly, inattentive and flat out tried to back-charge us thousands of dollars. I really haven't looked back and am ridiculously loyal to ThunderTix
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I selected Ticket Bud over Eventbrite because I wanted to have a lower cost take out of each ticket.
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Return on Investment
  • Thundertix allows us to retain more profits on the 30K plus tickets we sell each year, Thundertix charges only a small ticketing fee per ticket.
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  • Positive - great cc processing price for ticket sales.
  • Positive - easy to setup interface.
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ScreenShots

ThunderTix Screenshots

Screenshot of an interactive dashboard comparing sales month-over-month. This offers insight on orders, tickets, coupons, comps, merchandise, gift cards, shipping, and fees.Screenshot of the Event Manager is used to access and manage events and recurring performances.Screenshot of Custom seating charts are built to mimic the layout of each individual venue and space.Screenshot of the integration with payment terminals, that includes payments with both chip and tap for increased security. Integration with both Square and Stripe payment gateways and terminals.Screenshot of a gift card, where the customers can schedule delivery with a custom message for the recipient for special occasions. Gift cards can also be used to track customer credits.Screenshot of barcode scanning in the ThunderTix App, included for both iOS and Android for rapid scanning of barcoded tickets at the doors of event. No additional hardware is required.