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Textel

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Textel

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Textel

    Score9 out of 10
    		N/ATextel is a texting software for contact centers specifically designed to improve the customer experience, increase customer engagement, and improve contact center performance and efficiency through the complete integration with CCaaS platforms, such as NICE, Genesys, RingCentral, and Five9.N/A
    Pricing
    Textel
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Textel
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Textel
    Considered Both Products
    Capacity
    Verified User
    Chose Textel
    The only other texting platform we've used was Eltropy, and although Eltropy was very good as well, Textel provided more of the features we felt we needed to offer the best customer experience.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Best Alternatives
    Textel
    Small Businesses
    SimpleTexting
    Score7.6 out of 10
    Medium-sized Companies
    EZ Texting
    Score8.7 out of 10
    Enterprises
    Airship
    Score8.5 out of 10
    All AlternativesView all alternatives
    User Ratings
    Textel
    Likelihood to Recommend
    9.0
    (1 ratings)
    User Testimonials
    Textel
    Likelihood to Recommend
    Capacity
    If looking for a platform for both one-on-one and mass texting, Textel allows for both while also providing an easy to use interface. Analytics are robust enough to suit most needs of an organization and customer service has been excellent so far.
    Incentivized
    Verified User
    Read full review
    Alternatives Considered
    Capacity
    The only other texting platform we've used was Eltropy, and although Eltropy was very good as well, Textel provided more of the features we felt we needed to offer the best customer experience.
    Incentivized
    Verified User
    Read full review
    ScreenShots