Textedly vs. TextUs

In my opinion, this program would be well suited for any business that wants to keep its employees engaged. It gives almost a personal touch to let them know about alerts, company activities, office closures, etc.

Incentivized

• Real time updates.
• Piece meal subscriptions.
• Distribution of information.

Incentivized

• When I delete someone from the system because they have left the company, I'd like to see them actually DELETED from textedly.

Incentivized

From my experience, their customer service has been disappointing. They have not been willing to work with me and my needs. When pricing was significantly increased, I was not informed of this in advance. It simply increased and I discovered it by accident while reviewing my subscription.

Sometimes I wonder if I'm just overlooking something because it's so easy to use. It literally took no time to be up and running with this program.

Incentivized

When I ask questions to customer service, the questions are not all answered. They do not come back with alternative suggestions for me and my subscription. They are not rude but only provide standard "answers" that it appears they have been coached to give

• Textedly has freed up a lot of my time previously sending out individual messages to different contacts. With the built-in client database and the ability to quickly send off mass messages, I now have more time to focus on the areas of my business I'd been neglecting.

Incentivized