TestComplete vs. Tricentis Testim Salesforce

Best suited to smaller unit test or tests broken up, couple of forms at a time Not suited - larger regressions test involving multiple systems. - my main regression involving payments has been unsuccessful for the last 3 years despite all working fine separately and while being watched

My organization heavily customizes Salesforce to align it with specific business processes, adding custom fields, workflows, and triggers. With each Salesforce release or customization update, we need to ensure that existing functionalities and customizations remain intact.Tricentis Test Automation for Salesforce excels in this scenario. Its ability to create and execute comprehensive regression test suites efficiently ensures that customizations don't introduce unexpected issues or regressions. We can automate the validation of custom workflows, triggers, and data integrity, saving time and reducing the risk of errors.

Incentivized

• TestComplete is great for working with our non-web applications.
• TestComplete allows us to interface with our web application in a robust way.
• Despite the age of our architecture, TestComplete handles the old stuff that's been around a while as well as the newer technology when we are able to implement it.

Incentivized

• By automating testing processes we have reduce the time and human resources required for testing and enable us for cost savings.
• Seamlessly integrates with Salesforce enviornment.
• Adapts to projects of varying sizes and complexities to scaleup.

Incentivized

• Would love to see TC be a plugin for Visual Studio. Instead of VBScript or JavaScript, to use C# or VB.NET
• Easier to set up with iOS. Android is not bad but iOS seems slow and confusing to get up and running
• Built-in PDF reading support, built in Excel API

Incentivized

• Streamlined Test Data Management:
• Challenges: Managing test data in Salesforce, especially when dealing with complex data models and large datasets, can be challenging. While Tricentis supports data-driven testing, it can be more intuitive in terms of data generation, manipulation, and maintenance.
• Room for Improvement: Tricentis could benefit from improved test data management features, including the ability to easily create, import, and export test data. Additionally, the tool could offer more built-in data generation options, data masking capabilities, and better integration with external data sources to simplify the test data setup process.
• Scriptless Testing for Complex Scenarios:
• Challenges: While Tricentis offers a user-friendly interface for test case creation, some complex Salesforce scenarios may still require scripting knowledge. This can be a hurdle for business users or testers with limited scripting expertise.
• Room for Improvement: Tricentis could enhance its scriptless testing capabilities by providing more advanced, yet user-friendly, features for handling complex scenarios. For example, improving the visual test design interface to accommodate intricate conditional logic, dynamic data handling, and complex user interactions without requiring scripting would make the tool more accessible to a broader range of users.

Incentivized

We have bigger test automation pack using test complete at the same time we also think this is not good performing tool for large number of test automation scripts.

Incentivized

We will renew but hope they improve their mobile experience.

Incentivized

It is usable when you become accustomed to its quirks. Not using it for two months and then you need to re-learn the quirks for some features (but some quirks are so awful that they will never fade from your memory). So, when using it regularly, it is possible to be quite productive, if no big correction in name mapping is needed.

Incentivized

Very good tool, first of this kind so no element to compare but still very good tool. It allows us to gain a lot of time and to be very deep in the testing phases

Incentivized

Some bugs were quickly resolved, but most UX quirks of the tool are just marked "as designed". No follow up for enhancement request.

Incentivized

If you develop a mobile application and your testing process goes in cloud, probably you will face a problem - how to implement a stable connection between your mobile devices and testing servers

Incentivized

TestComplete stacks up against them in terms of GUI and seamless performance. It records each and every step and action been performed in the application and produces a detailed report in a well-structured manner. It can connect and access seamlessly among various databases directly to speed up the testing process.

Incentivized

We selected Tricentis Test Automation due to it's ease of use. It was the pricier option out of the competitve pool, however, it was important for us to have a scalable solution that integrated with all of our technologies and platforms. It was the most user-friendly tool and took the least amount of time to onboard individuals.

Incentivized

• Improved product quality overall, since automating tedious tests frees up time and is not prone to fatigue
• When getting started - depending on the complexity of the software/UI tested - it can be a time sink before it brings actual value, and changes to the structure of the UI need to be communicated early, so the changes can be implemented on time to run the automation
• Once set up, the maintenance cost is low, and the automation frees up a lot of resources especially in an agile environment where there are a lot of releases that would need regression tests.

Incentivized

• Improved productivity of QA team a lot
• Efficiency of test automation scripts gone up
• Automating test cases is so easy and reduced lot of efforts