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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TestComplete

    Score8 out of 10
    N/ATestComplete is a GUI test automation tool that enables users of all skill levels to test the UI of every desktop, web, and mobile application. TestComplete is best suited for testers, automation engineers, and QA teams in any industry.

    $2,256

    per license

    TestRail

    Score6.6 out of 10
    N/ATestRail by Gurock, an IDERA company, is presented as a complete web-based test case management solution to manage, track, and organize your software testing efforts.

    $35

    per month billed annually

    Pricing
    TestCompleteTestRail
    Editions & Modules
    Node-Locked Base
    2,256
    per license
    Node-Locked Pro
    3,950
    per license
    Float - Base
    5,077
    per license
    Float - Pro
    7,901
    per license
    Professional Cloud
    $35
    per month billed annually per user
    Professional Cloud
    $38
    per month per user
    Enterprise Cloud
    $71
    per month billed annually per user
    Offerings
    Pricing Offerings
    TestCompleteTestRail
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPay for only the modules needed. TestComplete Pro includes all three modules: desktop, web, and mobile, at a bundled price point, as well as access to the parallel testing engine, TestExecute. TestComplete has additional add-ons, including TestExecute and the Intelligent Quality Add-On.—
    More Pricing Information
    Community Pulse
    TestCompleteTestRail
    Considered Both Products
    SmartBear
    No answer on this topic
    IDERA (an Idera, Inc. company)
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    25 Answers
    No answers on this topic
    Delivers good value for the price
    88%
    Delivers good value for the price
    22 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    25 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    85%
    Lived up to sales and marketing promises
    22 Answers
    No answers on this topic
    Implementation went as expected
    85%
    Implementation went as expected
    22 Answers
    No answers on this topic
    Features
    TestCompleteTestRail
    Test Management
    Comparison of Test Management features of TestComplete and TestRail
    Feature
    TestComplete
    -
    Ratings
    TestRail
    7.5
    3 Ratings
    7% below category average
    Centralized test management00 Ratings7.73 Ratings
    Manage test hosts and schedules00 Ratings7.02 Ratings
    Map tests to user stories00 Ratings7.73 Ratings
    Test execution reporting00 Ratings8.13 Ratings
    Defect management00 Ratings7.02 Ratings
    Best Alternatives
    TestCompleteTestRail
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    OpenText UFT One
    Score7.6 out of 10
    No answers on this topic
    Enterprises
    SoapUI Open Source
    Score8.7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TestCompleteTestRail
    Likelihood to Recommend
    7.0
    (88 ratings)
    7.6
    (3 ratings)
    Likelihood to Renew
    8.1
    (6 ratings)
    -
    (0 ratings)
    Usability
    7.8
    (7 ratings)
    7.0
    (1 ratings)
    Support Rating
    6.6
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.7
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    TestCompleteTestRail
    Likelihood to Recommend
    SmartBear
    Best suited to smaller unit test or tests broken up, couple of forms at a time Not suited - larger regressions test involving multiple systems. - my main regression involving payments has been unsuccessful for the last 3 years despite all working fine separately and while being watched
    Read full review
    IDERA (an Idera, Inc. company)
    The integration with other tools, and their user friendly layout and design. It's very comfortable to use and is way better than other tools with the Automation Testing tools, thanks to the great API that is included. Sometimes the integration with Jira is a little faulty, but the links to that tool usually work well. It could be cool if it had a better following for the bug items that were registered on other tools.
    Incentivized
    Read full review
    Pros
    SmartBear
    • Identifying UI objects and application structure
    • Expandability of tests through scripts and script extensions/plugins
    • low barrier of entry (you can get started quickly, and other's don't need much explanation to contribute on a basic level)
    • Possibility of Jira integration for reporting
    • Relatively few (and usually easy to solve) git conflicts when working simultaneously
    • easy handling of test data, also for iterative tests
    Incentivized
    Read full review
    IDERA (an Idera, Inc. company)
    • Managing test plans and test cases
    • Generation of test results
    • Modularised way of storing tests
    Incentivized
    Read full review
    Cons
    SmartBear
    • TestComplete could stand to have a simplified view for different types of users. For instance, as a manager/architecture guy, I'm not so interested in getting into the code and am more interested in file-based interactions.
    • TestComplete could use more integration with reporting for things like TeamCity to improve test status visibility.
    Incentivized
    Read full review
    IDERA (an Idera, Inc. company)
    • Outstanding user bugs
    • UI is clunky
    • Things are not where you think they would be
    Incentivized
    Read full review
    Likelihood to Renew
    SmartBear
    We have bigger test automation pack using test complete at the same time we also think this is not good performing tool for large number of test automation scripts.
    Incentivized
    Read full review
    IDERA (an Idera, Inc. company)
    No answers on this topic
    Usability
    SmartBear
    It is usable when you become accustomed to its quirks. Not using it for two months and then you need to re-learn the quirks for some features (but some quirks are so awful that they will never fade from your memory). So, when using it regularly, it is possible to be quite productive, if no big correction in name mapping is needed.
    Incentivized
    Read full review
    IDERA (an Idera, Inc. company)
    As I am a tester, for me I found this tool to be new in terms of everything like the management of tests, plans, releases, reporting,etc. It is overall a good tool for test reporting and can be used for reference in the future. I liked several features of on the go placement of screenshots. Also I feel like the UI , the font, the color combination can be improved
    Incentivized
    Read full review
    Support Rating
    SmartBear
    Some bugs were quickly resolved, but most UX quirks of the tool are just marked "as designed". No follow up for enhancement request.
    Incentivized
    Read full review
    IDERA (an Idera, Inc. company)
    No answers on this topic
    Implementation Rating
    SmartBear
    If you develop a mobile application and your testing process goes in cloud, probably you will face a problem - how to implement a stable connection between your mobile devices and testing servers
    Incentivized
    Read full review
    IDERA (an Idera, Inc. company)
    No answers on this topic
    Alternatives Considered
    SmartBear
    TestComplete stacks up against them in terms of GUI and seamless performance. It records each and every step and action been performed in the application and produces a detailed report in a well-structured manner. It can connect and access seamlessly among various databases directly to speed up the testing process.
    Incentivized
    Read full review
    IDERA (an Idera, Inc. company)
    TestRail definitely saves times. I work in a company that consists of several development teams, all of which have different processes. Some of the teams leverage test cases, some do not. I've noticed that the turn around time it takes for me to pick up a ticket, QA it, and then pass/fail/send feedback is much faster when there is a test case created as I'm not reading through ticket description/comments to figure out what needs to be QA'd.
    Incentivized
    Read full review
    Return on Investment
    SmartBear
    • Saves hundreds of man-hours with either QA testing or data entry
    • With the small cost of the product, it has saved the company money with both employee costs as well as the cost of mistakes made by human error or software bugs
    Incentivized
    Read full review
    IDERA (an Idera, Inc. company)
    • We are able to easily pull reports any time management would like to see them
    • Jira integration makes it easy to attach to stories/defects and save time
    • A quick overview at the system's health as a whole is easy to see from TestRail
    Incentivized
    Read full review
    ScreenShots