TestComplete vs. TestRail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TestComplete
Score 8.0 out of 10
N/A
TestComplete is a GUI test automation tool that enables users of all skill levels to test the UI of every desktop, web, and mobile application. TestComplete is best suited for testers, automation engineers, and QA teams in any industry.
$2,256
per license
TestRail
Score 6.9 out of 10
N/A
TestRail by Gurock, an IDERA company, is presented as a complete web-based test case management solution to manage, track, and organize your software testing efforts.
$35
per month billed annually per user
Pricing
TestCompleteTestRail
Editions & Modules
Node-Locked Base
2,256
per license
Node-Locked Pro
3,950
per license
Float - Base
5,077
per license
Float - Pro
7,901
per license
Professional Cloud
$35
per month billed annually per user
Professional Cloud
$38
per month per user
Enterprise Cloud
$71
per month billed annually per user
Offerings
Pricing Offerings
TestCompleteTestRail
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPay for only the modules needed. TestComplete Pro includes all three modules: desktop, web, and mobile, at a bundled price point, as well as access to the parallel testing engine, TestExecute. TestComplete has additional add-ons, including TestExecute and the Intelligent Quality Add-On.
More Pricing Information
Community Pulse
TestCompleteTestRail
Features
TestCompleteTestRail
Test Management
Comparison of Test Management features of Product A and Product B
TestComplete
-
Ratings
TestRail
7.5
Ratings
7% below category average
Centralized test management00 Ratings7.70 Ratings
Manage test hosts and schedules00 Ratings7.00 Ratings
Map tests to user stories00 Ratings7.70 Ratings
Test execution reporting00 Ratings8.20 Ratings
Defect management00 Ratings7.00 Ratings
Best Alternatives
TestCompleteTestRail
Small Businesses
BrowserStack
BrowserStack
Score 8.6 out of 10
BrowserStack
BrowserStack
Score 8.6 out of 10
Medium-sized Companies
ReadyAPI
ReadyAPI
Score 7.0 out of 10
OpenText ALM/Quality Center
OpenText ALM/Quality Center
Score 8.0 out of 10
Enterprises
ReadyAPI
ReadyAPI
Score 7.0 out of 10
OpenText ALM/Quality Center
OpenText ALM/Quality Center
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
TestCompleteTestRail
Likelihood to Recommend
7.0
(0 ratings)
7.5
(0 ratings)
Likelihood to Renew
8.1
(0 ratings)
-
(0 ratings)
Usability
7.8
(0 ratings)
7.0
(0 ratings)
Support Rating
6.6
(0 ratings)
-
(0 ratings)
Implementation Rating
6.7
(0 ratings)
-
(0 ratings)
User Testimonials
TestCompleteTestRail
Likelihood to Recommend
Best suited to smaller unit test or tests broken up, couple of forms at a time Not suited - larger regressions test involving multiple systems. - my main regression involving payments has been unsuccessful for the last 3 years despite all working fine separately and while being watched
Read full review
Well suited - where you have a set of cases defined say for regression and then you can mark them as Pass/Fail/Skipped, etc. If you wish to present the impact of certain set of new features, bug fixes,etc, you can use this tool Not well suited- where the user is naive and don’t have much understanding of test reporting tools as this tool is slightly difficult to learn at a glance
Read full review
Pros
  • TestComplete is great for working with our non-web applications.
  • TestComplete allows us to interface with our web application in a robust way.
  • Despite the age of our architecture, TestComplete handles the old stuff that's been around a while as well as the newer technology when we are able to implement it.
Read full review
  • Beautiful and productive UI.
  • Nice filtering system allowing me to find what I need quickly.
Read full review
Cons
  • Would love to see TC be a plugin for Visual Studio. Instead of VBScript or JavaScript, to use C# or VB.NET
  • Easier to set up with iOS. Android is not bad but iOS seems slow and confusing to get up and running
  • Built-in PDF reading support, built in Excel API
Read full review
  • UI has a lot scope of improvement
  • Uploading of test screenshots and managing them can be more effective
  • User experience can be improved
  • Tracking of tests can be more simplified
Read full review
Likelihood to Renew
We have bigger test automation pack using test complete at the same time we also think this is not good performing tool for large number of test automation scripts.
Read full review
No answers on this topic
Usability
It is usable when you become accustomed to its quirks. Not using it for two months and then you need to re-learn the quirks for some features (but some quirks are so awful that they will never fade from your memory). So, when using it regularly, it is possible to be quite productive, if no big correction in name mapping is needed.
Read full review
As I am a tester, for me I found this tool to be new in terms of everything like the management of tests, plans, releases, reporting,etc. It is overall a good tool for test reporting and can be used for reference in the future. I liked several features of on the go placement of screenshots. Also I feel like the UI , the font, the color combination can be improved
Read full review
Support Rating
Some bugs were quickly resolved, but most UX quirks of the tool are just marked "as designed". No follow up for enhancement request.
Read full review
No answers on this topic
Implementation Rating
If you develop a mobile application and your testing process goes in cloud, probably you will face a problem - how to implement a stable connection between your mobile devices and testing servers
Read full review
No answers on this topic
Alternatives Considered
TestComplete stacks up against them in terms of GUI and seamless performance. It records each and every step and action been performed in the application and produces a detailed report in a well-structured manner. It can connect and access seamlessly among various databases directly to speed up the testing process.
Read full review
TestRail definitely saves times. I work in a company that consists of several development teams, all of which have different processes. Some of the teams leverage test cases, some do not. I've noticed that the turn around time it takes for me to pick up a ticket, QA it, and then pass/fail/send feedback is much faster when there is a test case created as I'm not reading through ticket description/comments to figure out what needs to be QA'd.
Read full review
Return on Investment
  • Improved product quality overall, since automating tedious tests frees up time and is not prone to fatigue
  • When getting started - depending on the complexity of the software/UI tested - it can be a time sink before it brings actual value, and changes to the structure of the UI need to be communicated early, so the changes can be implemented on time to run the automation
  • Once set up, the maintenance cost is low, and the automation frees up a lot of resources especially in an agile environment where there are a lot of releases that would need regression tests.
Read full review
  • We are able to easily pull reports any time management would like to see them
  • Jira integration makes it easy to attach to stories/defects and save time
  • A quick overview at the system's health as a whole is easy to see from TestRail
Read full review
ScreenShots